About MentorCity

MentorCity is a cloud-based mentoring solution that is suitable for schools, associations, nonprofits and other companies.

MentorCity allows users to create profiles from imported data from LinkedIn. Users can select various meeting types including email, live chat, in-person, phone call and video conferencing.

MentorCity also provides options to choose city locations for in-person meetings. When searching and selecting mentors, users have access to various filters such as skills, experience, industry type, job functions and languages.

Members can schedule meetings by sending a private message to other members. Users can also set mentoring objectives, goals, meeting formats and relationship periods. It also allows users to share files, start d...


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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of MentorCity

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

February 2018

Cynthia from Seven Wheels

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

MentorCity provided the best possible solution at an affordable fee for managing mentoring programs.

In the past we managed the mentoring program with spreadsheets, survey software, and email. This is so much easier and having all the information about our program contained in one "bucket" helps to manage the organization's program without missing items.

Pros

The system is easy to use and the customer service is amazing! Very responsive and helpful. I was looking for an affordable product to manage a non-profit mentoring program. After researching such systems, experiencing the demonstrations, and working with team, I know I found the perfect solution.

Response from MentorCity

Replied February 2018

Thank you for the terrific review, Cynthia. It has made our day! It's been a pleasure working with you.

December 2019

Susan from Building Designers Association of Australia

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Thank goodness for MentorCity!

MentorCity has automated our manual mentoring program for Building Designers, freeing up my time as our association’s mentoring coordinator and assisting with our expansion of mentoring our members nationally. As our mentoring program continues to grow, MentorCity’s functionality will assist us in more ways we ever thought possible - by fully automating mentoring relationships and allowing our members in remote areas of Australia to be part of the program. In addition, having a professional on-line mentoring program has helped our association gain traction with not just our members, but our industry partners and government agencies. The support provided by the staff at MentorCity has been exceptional – helpful, rapid, responsive - even with the time difference between Australia and Canada. We have been able to grow and improve our mentoring abilities, whilst decreasing time managing the program – thank goodness for MentorCity!

Pros

Has automated our manual mentoring program and allowed our association to expand our mentoring. The software was easy to set up and use - both as an administrator and as mentor/mentee. Can customise the software to meet our needs. MentorCity staff have been helpful, rapid and responsive.

Cons

There is nothing we don't like about MentorCity.

Response from MentorCity

Replied December 2019

Thank you for the wonderful review, Susan. It has been such a pleasure working with you.

August 2016

Kevin from Infrastructure Canada

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Exceptional functionality and support

The initial setup was quite simple and easy to implement. Clients seem to be active and using the system.

Pros

The algorithm to find mathces.

Cons

(admin side), missing flexibility to customizing it to our needs.

November 2019

Ike from University of Toronto

Company Size: 10,000+ employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

High impact

MentorCity’s software has empowered our students to connect with mentors quickly and to efficiently receive guidance and support throughout the medical school application process. Tasks which would take hours have been automated, freeing up staff time to focus on other areas to add value. This has ultimately, helped us to grow the number of supported mentors and mentees, create an enhanced experience for participants, and track their mentoring experiences. With MentorCity's help, we were also able to launch our program within our tight timelines as their response time is speedy, and the team is excellent, very personable, and easy to work with.

Pros

Easy to use and scale Reduced admin time

Cons

Very satisfied with their product and service

Response from MentorCity

Replied November 2019

Thanks so much, Ike. It has been a real pleasure working with you and your team. Looking forward to celebrating many more mentoring relationships through your programs with us.

February 2018

Joyce from HRPA York Region

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

I have used the software as a virtual mentor and found it easy to set up and interact with

Pros

The features, resources and ability to customize. It's great to be able to add your own competencies, logo, etc.

Cons

Wish it had a private chat room to invite mentees to meet at a specific time (not Skype). It would be great to be able to "chat" in a space and set up that type of mentoring meeting without being in a public chat room.

Response from MentorCity

Replied February 2018

Thanks so much Joyce! Always, appreciate your feedback and ideas.