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Mac OS, Web browser (OS agnostic)About Wisdom Share
Wisdom Share offers cloud-based mentoring solutions for large enterprises such as educational institutes, government agencies and the military, nonprofits and professional associations. The solution provides features such as a matching algorithm, self-directed matching, user-action plans and event tracking.
A key feature of Wisdom Share’s offering is the ability to match mentors and mentees based on skills and various other factors. The platform further enables administrators to customize matches on the basis of skills, area of expertise and location.
Wisdom Share also helps users to outline learning objectives, enable communication between members and track performance. Further, it enables administrators to create an online library to store doc...
5 Reviews of Wisdom Share
Average User Ratings
Overall
4.60 / 5 stars
Ease-of-use
4.5
Value for money
4.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
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April 2020
Tim from Naval Submarine League
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Selection and adoption of software for our association
The members I want to recruit to my association are asking for a mentoring system. I see membership growth as my big return and current membership satisfaction for the value provided.
Pros
The criteria can easily be revised to fit different audiences. Wisdom Share was selected for use by my Naval Academy alumni organization. When I needed a mentoring software I asked my USNA peers who they had chosen Wisdom Share. The reason I like to most is ease of use.
Cons
I've just started my pilot for my association, so I don't know what might be missing or difficult to use. I was very impressed how quickly we were able to modify the software to fit our association.
Reasons for Choosing Wisdom Share
Price, Simplicity of Implementation, Customer Support; Experience with Wisdom Share version used at USNA Alumni
Response from Mentor Resources
Replied July 2020
Hi Tim, it is a such a pleasure working with you and your team! We are so happy to know configuration was so easy to set up and use for you.
April 2020
Albert from Alumni Mentor Program
Company Size: 2-10 employees
Industry: Professional Training & Coaching
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Alumni Mentor Program for US Naval Academy
Wisdom Share has always looked to provide support services and uses their mentoring experience to help us continuously improve our product. During some upgrades we have had to conduct significant user testing in order to catch and correct problems before going into production mode. However, their team has always responded quickly and without hesitation to make any needed fixes. Overall, they have always been very supportive and friendly in all interactions.
Pros
The software matching algorithms were flexible and provide a fast list of recommended mentors based on compatibility. We were able to establish the matching attributes that best fit our users and were weighted by our deciding which attributes most impacted the compatibility and goals of the users.
Cons
There were initially some communication limitations, but these have mostly been corrected/improved as the software as been upgraded over the last 6 years. The software vender continuously looks to provide new functionality which benefits the program users and administrators.
Reasons for Choosing Wisdom Share
Wisdom Share provided the best matching process Most automated, and their software seemed the most robust available. Additionally, their pricing structure best fit our planned users and growth plan.
April 2020
Sarah from Quantum Corp
Company Size: 501-1,000 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
April 2020
Good software, great support!!
Pros
the art of matching is really good and even the manual matching was simple to do
Cons
email generator, some screens are less intuitive
April 2020
Jennifer from APEX Academy
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
April 2020
A customizable program with first class support
I cannot day enough great things about the customer service support we have received. They are knowledgeable, friendly, flexible, and available.
Pros
One of the best features of Wisdom Share is that you can customize it to meet your company’s exact needs. The customer service provided is first class, which make customization seamless and easy.
Cons
Some of the customization options can only be done for an additional fee, which can become costly, so companies working with smaller funds may not be able to customize everything as much as they would like.
Response from Mentor Resources
Replied July 2020
Hi Jennifer, thanks so much for leaving a review. We are so happy you are enjoying your experience with Wisdom Share. We've been working with your founders on pricing, but we are always happy to take another look at it. Let me know if you'd like to set up a call.
September 2017
Susanne from ASME
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
September 2017
The Wisdom Share mentoring platform is easy to use, intuitive and elegantly designed.
Pros
We partner with Mentor Resources for many years and are always kept up to date with new iterations and updates to the platform.
Cons
Since it has many different capabilities and functions it can be a bit overwhelming if not used on a daily basis.