About 123Signup Association Manager

123Signup’s Association Manager platform is built to serve the needs of small associations, trade organizations, clubs and other member-based organizations. The solution provides membership and event management tools to automate enrollment, renewals and dues collection, online event registration and payment processing. It allows users to track donations, educational credits, surveys and more. The software includes directory management and communications tools to facilitate member engagement.

123Signup provides tools to track fund activities and sponsorships. The application enables association managers to categorize sponsors by type of event, track interactions with potential sponsors and search lists to identify new sponsorship opportunities....


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

28 Reviews of 123Signup Association Manager

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(15)

15

4 stars

(6)

6

3 stars

(6)

6

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

May 2015

Bette from North Shore Technology Council

Time Used: More than 2 years


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

May 2015

It looks simple - but it's a work horse and does a lot!

Pros

Instant response - if I need something changed or updated, it's generally done within a day or two at the most. If I need some special report, likewise a simple explanation of what I am looking for and I have it. The support team is the best I've ever dealt with. And if you have any questions, an email generally solves it within an hour or two.

Cons

I would describe myself as a "power" user. The system is built for the general user with easy to understand screens, reports, etc. While I get everything I really need, there is sometimes more screens to accomplish a task than I think necessary.

May 2016

Jerry from NYSSSWA

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2016

Using 123Sign to Manage NYSSSWA

I was in the market for a new website and all the all inclusive membership management websites were just out of my price range. I decided that the Website was going to be on the WordPress platform. This would make updating content relatively easy. Now I needed a membership platform that would also include events and the ability to generate CEU certificates. Through some of the product evaluation sites, I found 123Signup. The demo presenter was very friendly and professional. I did notice that the software was dated. Since there was no real alternative in my price range that offered this functionality, I decided to move forward. All I can say is that the basic foundation of the software is solid. Currently it handles basic events without support. When you need to a more complex event, there is an additional $35.00 setup charge which I could not understand. I think this goes back to the platform being dated. The customer support is courteous and extremely helpful. I have had numerous conversation with a customer support manager regarding the lack of modern-day functionality. She was nice enough to tell me that they are aware of this short-coming and are addressing it with a massive re-write. Currently the email campaign and survey feedback is extremely basic. She told me that instead of reinventing the wheel, 123Signup would most likely have some sort of integration with products like MailChimp and Survey Monkey. I am confident that down the road these items will be addressed and fixed. Having 123Signup as a partner is the best decision I made for the organization I represent.

Response from 123Signup

Replied May 2016

Thanks for your review of 123Signup's association management software, Jerry! And yes, we are in the midst of a re-write focused on a fresh user interface and enhanced functionality. The first phase should be completed this summer, and we'll continue to roll out additional improvements as quickly as possible. We take our clients feedback very seriously, so we appreciate you taking the time to share your thoughts. Ann Murphy - General Manager

January 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

January 2018

A solid, basic Association Management Tool with a lot of features, sufficiently user friendly.

All features in one tool

Pros

It addresses and offers all the different features you might need in managing your association in one webbased tool, you can pick with components you need, everything is set up in a basic, working fashion.

Cons

With great variety comes great confusion. The tool is not the most user friendly, which, I'd say, is partly because it offers everything you might need in the association management sector, so I'm not even sure, if that's a thing that could be changed.

September 2013

Ron from Long Island Language Teachers, Inc.

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

September 2013

123Signup Review

I have nothing but stellar things to say about 123Signup and the staff that work there in San Jose, CA. The Support staff, including Jessica and Paula, have solved enumerous problems for us, not the least of which was helping us refund monies from our 2012 conference which was wiped out by Super Storm Sandy. Ann in also a fabulous person to deal with and will help you on the financial end as well as setting up your event constraints. She also is very knowledgeable in solving problems of all types. When people register and pay money to 123Signup on your behalf, your designated individual will receive an email confirmation to that effect. Your online intermediary between 123Signup and your bank will also send that person an email that money has been paid. It is a great and seamless process. You will receive monthly bills for transaction fees from 123Signup which you can pay either online or by check according to your setup. We had another company for 1/2 year prior to contracting with 123Signup did not like them at all. So I researched other online companies and, by far, 123Signup was the best of the best. They will provide you will online training and you are entitled to up to 4 administrators. You can also send out periodic email blasts to the membership of your organization, the frequency being based upon your contract. Once again, I have all positives and no negatives to say about this company. I recommend it most highly.

May 2017

Bart from Bart Fields

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Very user-friendly and excellent reporting tools. Highly recommend

Very user-friendly and excellent reporting tools. Highly recommend

Pros

Very user-friendly and excellent reporting tools. Highly recommend. Best product I have tested on the market.