About Boardable

Boardable is a cloud-based membership management solution for small to midsize nonprofit organizations. Key features include collaboration, document management, scheduling and member input.

Boardable enables users to customize team structures and direct meetings, notifications and discussions to the necessary groups. The solution also includes a meeting scheduling system that allows users to select their availability for each time, and organizers can choose the best possible time for each user.

Discussions, documents and polls can all be associated with a meeting and are accessible on a single screen for viewing before, during or after the meeting. Users can create polls to get input from members before meeting, hold votes remotely and gather inf...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

57 Reviews of Boardable

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(43)

43

4 stars

(14)

14

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 57 results

November 2020

Karen from CO2 Foundation

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Looks good, handles well, and has great customer support

Our Board didn't previously have a place to go to see all its documents, and now it does. It's simpler and easier than sending out so many emails...and we were able to cancel two software subscriptions (Basecamp and Zoom) that were made redundant thanks to Boardable. So, overall, we're saving money by implementing this tool!

Pros

The price is great, it looks and feels really simple and lovely, and the company is obviously interested in feedback and improving the product.

Cons

There are a few quirks to the software, like there's no internal back button and the beta version of the video conference software only works in Chrome! But for the most part it works really well, and anything that I do get confused about is easy to problem-solve with their available support folks and customer service rep.

Reasons for Choosing Boardable

Cost, friendly support, and available tools (built-in video conference software, e-signatures, etc.). It's a relatively new company, and I think they're doing a great job.

Response from Board Management Software

Replied November 2020

Karen, thank you so much for your thoughtful review, and welcome to the Boardable community! I'm so glad to hear that you found the customer support team friendly and helpful -- we think they're rockstars too. I'll share all your suggestions with the entire team, and look forward to working together. - Samantha, Director of Customer Success

May 2020

Darcy from Women & Hi Tech

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Game Changing for Operational Efficiency and Nonprofit Impact

Prior to using Boardable, our organization had disparate file storage systems and multiple channels of communication. This negatively impacted our ability to operate efficiently, and collect and analyze data. Additionally, every year we have changes on our Board of Directors (people phasing in and out). This meant information was sometimes lost, and we were consistently re-inventing the wheel. Boardable has allowed us to create sustainability for our organization, be more organized and efficient, collaborate more efficiently, and (most importantly) have a greater impact in our community.

Pros

Boardable is extremely user-friendly and easy to use. It's easy to onboard new members and get them up-to-speed quickly. Additionally, customer-informed improvements roll out on a consistent basis, which shows that Boardable not only takes customer feedback seriously, but that they're consistently looking to make it more impactful and easy to use. The ability to streamline things like communications and file storage has had a huge positive impact on operational efficiency and accountability.

Cons

There's nothing we don't like. We've consistently provided feedback and it has always been addressed.

Reasons for Choosing Boardable

We chose Boardable for several reasons. First, it met all of our needs. Second, it gave us features that allowed us to move forward with stalled initiatives. Most importantly, the customer service at Boardable was exceptional. They were very hands-on, answered all our questions, addressed all our concerns and were proactive. We also felt they were genuinely appreciative of our feedback.

Response from Board Management Software

Replied May 2020

Darcy, thank you for the review! We so enjoy working with you and your board. Keep up the great work, we are always here for you. Jeb

October 2020

Peggy from Frank Lloyd Wright Foundation

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Boardable – You make it easy and you listen!

Wonderful customer service

Pros

I like the Calendar and ease to receive documents

Cons

Minute taker - I use standard wordprocessing for my minutes.

Reasons for Choosing Boardable

At our first introduction, we were convinced this was the product for us. The associate we spoke with to provide a brief overview was compelling, as it checked all of the boxes. The software whether using on a laptop or the phone app is intuitive, and if assistance is needed it is easy to access the online helpdesk for a quick response. They listen to the customer and have made improvements based on my recommendations. If required, training is available for all users and they provide continuing education to review updates, plus they reach out to see how you are doing. Thank you to the Boardable leaders, I highly recommend this product.

Response from Board Management Software

Replied October 2020

Peggy, thank you so much for the kind words and for taking the time to leave this detailed review. This review made our day! We look forward to working together more in the future.

April 2018

Albert from The Christensen Fund

Company Size: 11-50 employees

Industry: Philanthropy

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Functionality

5.0

April 2018

It's 4 AM in San Francisco, but work hours somewhere and the site seems to be down

Pros

Very accessible, easy to use. Site has been up five of the last six times I've tried to access the in the last couple of weeks.

Cons

Website is inaccessible; appears to be down but no way to tell. Fortunately, the Board Meeting is not later today and will have time to update. Board meetings are probably pretty important for you too, so it would be good to check on uptime statistics, especially in the time zones where you work, before moving relying on this platform.

Response from Jeb

Replied May 2018

Albert, thank you for your feedback. We recently launched a new website and did have some downtime. Although we did not log any product (app.boardable.com) downtime, our marketing website (boardable.com), which has a link to login to the product, was down for some time during the launch. We notified Boardable account owners in advance of the possible disruption but it appears the communication that went out wasn't sufficient. As such, we have reviewed our advance communication process. Thank you for your user experience feedback; it's highly valuable to us as we grow and improve our processes. Thank you for being a Boardable customer and I appreciate your kind words about its ease of use. Jeb Banner, CEO, Boardable

June 2019

Cathy from The Board Doctor, LLC

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Break the ridiculous email chains: move your board to Boardable

As a consultant who works with several nonprofits at a time, I really needed a way to stop the email madness. Too many of the boards I work with struggle with being responsive to each other and I am more and more convinced that the problem is more related to email than to people being too busy or over committed. Once it is built out, Boardable has everything a person needs to fulfill their board obligations in one location. It is well-organized and attractive to look at, allowing the board member to focus on their responsibility itself, rather than on just all the time generating and answering email. I convinced two of my boards to try it and it took quite a bit of effort to get everyone past their resistance and using the system, but with leadership from those who were eager to learn, we eventually got it working well. Another thing we had to do was to project the Boardable screen on the wall in the boardroom so others could follow along that way. Two thumbs up for the customer service team. They were delightful in chats, phone calls and trainings. Very helpful.

Pros

Boardable is a web portal designed to support the governance function of nonprofit boards of directors. By logging in, a board member can find all of their documents, prepare for meetings, engage in between-meeting discussions, co-write documents, assign tasks, schedule meetings and events and more. It is all in one location and very well organized.

Cons

Getting everyone from the team to log in, take some training, and start using it. Some people still resist, which creates extra work for everyone. I do not know what the software makers could do to improve this.

Reasons for Choosing Boardable

Price, ease of use. Can't convince people who are part of small nonprofits to go with a large expensive system when they don't yet even really understand what it does. Boardable is right-sized for small nonprofits.