Showing 1-20 of 134 products
Aplos is a cloud-based system designed specially to serve the needs of nonprofit and church organizations. The Aplos platform includes fund accounting, online donation management, reporting functionalities, fundraising tools, membership... Read more
Recent recommendations: 115 recommendations
DonorPerfect's nonprofit solution offers several features for constituent relationship management. The features allow an organization to manage unlimited constituents, integrates with MS Office, and customizable reports. Read more
Recent recommendations: 94 recommendations
Best suited for small to large nonprofit organizations, NeonCRM by Z2 systems is a cloud-based, scaleable solution that helps automate fundraising, membership tracking and events registration, and features robust reporting. Read more
Recent recommendations: 69 recommendations
Salsa CRM is a cloud-based constituent relationship management platform that helps nonprofits track supporter relationships, manage online and offline fundraising, and intelligently report on everything. Salsa CRM features include... Read more
Recent recommendations: 49 recommendations
Kindful is a cloud-based online fundraising and donor management solution designed specifically for growing nonprofit organizations. With this solution, nonprofits can manage three core aspects of fundraising - managing online giving,... Read more
Recent recommendations: 42 recommendations
Keela from Networks for Change is a cloud-based nonprofit management solution that helps small and midsize nonprofits manage projects and events, measure donor engagement and send notifications to volunteers and members. Keela offers... Read more
Recent recommendations: 41 recommendations
Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email integration... Read more
Recent recommendations: 39 recommendations
NationBuilder is a cloud-based website, database and fundraising solution designed for nonprofits to connect with their communities and scale their organizations. It includes features to identify key supporters, turn them into donors,... Read more
Recent recommendations: 31 recommendations
ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations,... Read more
Recent recommendations: 20 recommendations
Eleo is a cloud-based donor management solution designed to help nonprofits build donor databases, manage donor interactions, track fundings, plan events and more. The donor database and contact management features help users build... Read more
Recent recommendations: 18 recommendations
Non-Profit Manager by Trail Blazer offers a slew of CRM features that helps an organization track finances, relationships, donor data, event information, and pledges. Working on both Macs and PCs, it's great for any NPO. Read more
Recent recommendations: 17 recommendations
EveryAction is a cloud-based fundraising solution for nonprofits of all sizes. Key features include online donations, event management, pledge tracking and compliance reporting. It helps advocacy associations interact with their prospects... Read more
Recent recommendations: 15 recommendations
GrowthZone, formerly MemberZone, is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers. An online application form facilitates member signup, and the data from that... Read more
Recent recommendations: 14 recommendations
MemberClicks offers a configurable, cloud-based software solution to small associations and member-based organizations. The system can stand alone as a membership website and social community or integrate with an existing website... Read more
Recent recommendations: 11 recommendations
VolunteerLocal is a cloud-based volunteer scheduling solution that helps users organize, manage and communicate with volunteers. Key features include real-time reporting, volunteer data collection and onsite check-in. VolunteerLocal... Read more
Recent recommendations: 10 recommendations
Virtuous is an integrated, cloud-based solution for small to large non-profit organizations. It assists with various aspects of a non-profit’s needs, from managing donors and fundraising, as well as marketing and outreach. It’s... Read more
Recent recommendations: 4 recommendations
SmartSimple is a cloud-based platform trusted by foundations of all sizes, Fortune 500 companies, and governments to create greater efficiencies in their funding processes and enrich their impact story. Key features include end-to-end... Read more
Recent recommendations: 3 recommendations
Donor Engine is a comprehensive nonprofit software solution that can be configured to meet a wide variety of nonprofit organizational needs with the goal of creating a single database for all data and providing a 360-degree view of... Read more
Recent recommendations: 3 recommendations
Memberplanet is a nonprofit management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthropic... Read more
Recent recommendations: 2 recommendations
Bloomerang's cloud-based constituent management solution helps donor managers track the best time to contact donors and create tasks so they can reach out to them at exactly the right time. Read more
Recent recommendations: 1 recommendations
Here's what we'll cover:
Constituent relationship management (CRM) is a fundamental part of a nonprofit organization’s success. A constituent in the realm of nonprofits refers to a supporter—someone who’s supported the organization in the past whether as a donor, volunteer, alumni, corporate supporter, member, beneficiary, staff etc. Each constituent type is valuable to a nonprofit organization in unique ways (e.g., dollars and volunteer hours).
CRM software consolidates constituent information along with their donor or participation history into a valuable resource that nonprofit organizations can leverage to strengthen their relationships.
CRM software is more than just a sophisticated contact management system. Consolidating constituent data provides a holistic perspective of all supporters involved in an organization, affords seamless and efficient communication with members and supporters and boosts the effectiveness of marketing and fundraising campaigns. Features found in nonprofit CRM systems include:
Contact management. With many constituent types, keeping contacts organized and readily accessible can be challenging, particularly if constituent types are stored in different locations. These systems save time and ensure the right constituent is contacted for each campaign or outreach.
Activity and event management. These features enable an organization to track all tasks associated with an upcoming event and plan associated outreach methods like sending mail or making phone calls. Calendar features remind users when a task is due and record task completion history. Event management tools also track event expenses and in-kind gifts.
Campaign management. These features align constituents with appropriate campaigns and record important metrics like newsletter and outreach open/bounce rates to calculate a campaign’s overall outreach.
Metrics and reports. Key performance indicators (KPIs) can be measured by campaign success rates, supporter behavior patterns. KPI dashboards can deliver weekly metrics via email and provide up-to-date campaign and donor statistics. Reporting features help an organization identify prospective recurring members and donors, and more.
Engaging the donors, supporters and volunteers with appropriate initiatives is essential to ensure their continued participation and patronage. CRM software helps to identify and segment the different constituent groups and send targeted promotional emails, event invites and donation requests to improve organizational efficiency and member involvement.
A constituent management software integrates with third-party applications for seamless data exchange and connects with social media websites, such as Facebook and Twitter, to identify potential donors and volunteers.
Contact records can be tagged with keywords that help identify the extent to which members align with the organization’s interests and activities. The solution can support the marketing and branding efforts of the organization and improve external communication using targeted advertising.
Storing your data in an online CRM system rather than an Excel file or notebook allows users