DonorHub is a cloud-based fundraising management solution for nonprofits managers and directors. Features include donor tracking, membership management, board management, sales monitoring and more.
DonorHub allows users to create records for solicitations and events, which help them to compare their fundraising initiatives. The solution also enables users to generate targeted mass communications and mailing lists that enable them to send specific messages to target audiences.
DonorHub's membership and subscription management module helps users to create custom membership levels, schedule recurring gifts and send reminders for expiring memberships. The solution also features board performance reports that enable users to keep track of donations and solicitations made and received by donors.
Additionally, DonorHub offers users custom data management systems that help them to understand their organization's performance and make data-driven strategic decisions. Support is offered via phone and email.
Amy from The Project School
Specialty: K-12 Education
Employees number: 11-50 employees
I highly recommend this product for small nonprofits!
The program is highly intuitive, and easy to learn to use. I love the functionality of the web based system. DonorHub has the highest level of customer service I have ever experienced. When I need help and send an email, I receive a super quick response, with patient explanations and support.
This is a relatively new company, and thus is regularly working out the kinks. Because they are such gracious business partners, I certainly do not mind having extra patience. When I come across something that doesn't work, I simply send them a note, and they remedy it quickly.
Meghan from Racquet Up Detroit
Employees number: 2-10 employees
Working with Nonprofit Data Solutions is great. Donor Hub is a valuable tool and we greatly appreciate the responsiveness of the staff, and the help they provide in the event we do have a question or technical problem.
Donor Hub is a very easy to use donor management tool. The staff is super helpful and responsive to our organizations needs, and works with us to address changes, to input data, and to answer questions. The database is easy to use, and the changes and updates that are made, are done so with the users in mind. Reports, mail merges, mass imports, and contact groups are some of the features we use almost daily.
Anything that we find to be confusing or missing from Donor Hub, we relate to the staff and they work to improve it. This isn't a "con" so much as it is a willingness to accept feedback. For example, we currently can't pull reports for organizations; however, we know it is something in the minds of Nonprofit Data Solutions.