About Fonteva for Associations

Fonteva For Associations is an association management solution built on the Salesforce platform. This system captures and tracks all member data on a single screen to for association managers.

Its core applications include accounting, fundraising, constituent management, event planning and communications tools as well as e-commerce capabilities for processing product and merchandise sales, dues, subscriptions and registration fees.

Portal area of Fonteva enables members to communicate with one another, pay dues and keep their contact information up-to-date. Committee management module facilitates communications among committee members, track their participation and distribute documents and minutes. The education management module helps in processing r...


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Supported Operating System(s):

Web browser (OS agnostic)

82 Reviews of Fonteva for Associations

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(59)

59

4 stars

(18)

18

3 stars

(3)

3

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 82 results

August 2018

Harry A. from Association of the United States Army

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2018

Top Notch Association Management Software

Pros

We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association.

Cons

No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.

October 2020

Shruti from APA

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2020

This is one of the best cloud based CRM out there for Membership Management.

The product is the best out there and has lot of options to customize. The staff is very supportive.

Pros

Software is easy to use and has lot of flexibility to tailor it as per the association needs.

Cons

The software has some room to improve. We have soem issues with Join process and renewal proceeses which can be improved. We also think finance side of Fonteva can be made better by improving schedule payment and lockbox functionality.

Reasons for Choosing Fonteva for Associations

For its core functionality of Membership Association Management

April 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

April 2020

Fails to deliver on many promises. Lots sacrificed with little payoff.

Pros

I like that it's built on Saleforce CRM.

Cons

Implementation took much longer than anticipated and cost much more than forecasted. Elements of each part of the software fail to meet expectations. Core competencies such as invoicing, events set-up and managment, reporting, renewals, and eCommerce have been faulty. Support does not include support for the whole system. Their business model changed to using 3rd-party companies for setup, configuration, and advanced support. Upgrades are not free, and fees are not controlled and predictable. eCommerce engine fails to meet standards for SEO and basic eCommerce structure. Emails and integration with platforms either don't work or require excessive labor. Renewal and invoice automations can fail.

Reasons for Choosing Fonteva for Associations

Sales process and promises. Built on Salesforce.

October 2020

Jeremy from NCBA

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2020

Great Ease of Use and Configurable

We have worked with some great staff at Fonteva who have made my experience good so far.

Pros

The product is very user-friendly and easy to navigate. On top of free Salesforce Training, Fonteva has their own training which is great for Admins or average users. With that training it becomes easier to build and expand your environment.

Cons

Your Fonteva environment does require a lot of maintennce. So plan to have dedicated staff to take care of those weekly, monthly, or quarterly tasks.

October 2019

Julia from ZERO TO THREE

Company Size: 51-200 employees

Industry: Professional Training & Coaching

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Six months in and loving it

Platform user - we use Fonteva for membership, events and e-commerce. We had a great planning and implementation process. The Fonteva team is honest, transparent, good partners (they tell you when you are trying to do something that doesn’t make sense in the system), and highly responsive.

Pros

Users can adapt functions in meaningful ways to fit their business needs without a lot of admin or other support

Cons

Reporting is not always intuitive and does often require admin support to do higher level reporting