iMIS Software


 

iMIS is a cloud-based association and non-profit management system that is mobile-ready and PCI-validated. The solution includes options for membership, fundraising, events, product sales, certification, email, online communities, automation, dashboards, and website management. The software is built on a responsive web design (RWD) and can be used on multiple devices.

iMIS contains CRM, CMS, and fundraising capabilities in one centralized platform. The solution fuses database management and web publishing in a single engagement management system eliminating data silos, improving reporting, and enabling continuous performance improvement. The software enables users to connect with members, donors, and other constituents to improve engagement and increase retention. The event management feature helps in planning, logistics, communication, and registration for events. The solution offers pricing based on registration date, membership type, and demographic information.

iMIS is used by of multiple types and sizes, in more than 20 countries providing services like associations, charities, regulatory, legal, public media, unions, AMCs, fraternal, and faith-based.

 

iMIS - Membership dashboard
 
  • iMIS - Membership dashboard
    Membership dashboard
  • iMIS - Fundraising dashboard
    Fundraising dashboard
  • iMIS - Community dashboard
    Community dashboard
  • iMIS - Events dashboard
    Events dashboard
  • iMIS - Commerce dashboard
    Commerce dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

42 Reviews of iMIS

 

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Software Advice Reviews (7)
More Reviews (35)

Showing 1-7 of 7

Jazmyn from Pilates Method Alliance
Specialty: Associations
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Switched to IMIS and havent looked back

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1. Increased functionality
2. Great Customer support
3. Clean, modern design
4. Is a huge program, but doesnt feel bulky

Cons

As a very small association in the midst of growing, we knew that we had to upgrade our software system but wanted something that would continue to grow with us. IMIS has this capability but it is at the very top of our budget.

Review Source
 
 

Oliver from Enform
Specialty: Higher Education

September 2016

September 2016

IMIS CRM for not for profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Imis is flexible and adaptable since they are a small company. They take care of enhancement requests in a relatively timely manner as compared to large companies.

Likes Least

Lack of support because the company is suppor. Low amount of partners, limited selection.

Recommendations

Ensure you are fully aware of the support implications of this product. It requires a lot of customizations.

 
 

Sarah from Land Trust Alliance
Specialty: Environmental

February 2015

February 2015

iMIS review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Their willingness to work with us to make upgrades and adjustments to the system.

Likes Least

The major gift tracking component of the software is underdeveloped, although it is getting better.

Recommendations

You need to think about how and what information you want to track as you decide what association or fundraising database would work best for your organizations needs.

 
 

Lois from APTA
Specialty: National Organizations

February 2015

February 2015

iMIS review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Coordination with other databases, ease of using the software.

Likes Least

Lack of flexibility in creating fields for different metrics.

Recommendations

Determine in detail what your organization needs first, see if iMIS fits with other software and databases you are using.

 
 

Lori from Beefers
Specialty: Other

February 2015

February 2015

My survey today

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The cost and the effectiveness of the program are superb.

Likes Least

The technical and customer support are simply not the best.

Recommendations

Give it time to do its job because the wait is worth it.

 
 

Stacy from AREMA
Specialty: Associations

February 2015

February 2015

iMIS review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ease of use and the capabilities are things I like best about iMIS.

Likes Least

The reporting is a little difficult for the average user. Crystal Reporting knowledge is a must.

Recommendations

Be sure all of the functions it offers will meet your needs.

 
 

Tony from D+H
Specialty: Other

February 2015

February 2015

iMIS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ease of use and ability to speak with a real person for support.

Likes Least

Cost is significant to our organization. Also, the length of time for updates.

Recommendations

Look at all the options out there, and make sure you fully understand the entire cost.

 
 
 
Showing 1-20 of 35

Kara from Iowa Medical Society

June 2018

June 2018

The system is user friendly and customizable allowing us to access and report member data.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is centralize data collection, storage, and reporting system. We manage multiple state specialty societies and are able to have one record for individuals that are have dual memberships. This also allows individuals to pay dues for multiple organizations, and give voluntary contributions all in one place.

Cons

The reporting feature, IQA, can be very intimidating. Since one may pull reports from a single or multiple sections and data fields within the system, understanding how to obtain the desired data can be time consuming at first, however, with experience it is very easy to retrieve data quickly and easily.

Review Source: Capterra
 

Beth from ASTA
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Overall I think it is a great product, mostly can be customized to what you need it to do.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Flexibility and easy to use, seamless integration with website, customizable, time saving reporting

Pros

The system is pretty intuitive and easy to use, to customize and to report out from. Flexibility to customize data collection and reporting, seems to have much more capacity than how we are using it, and each update release captures information and data points pertinent with the changing landscape of today's associations.

Cons

Some missing reporting - it is a membership system yet unlike modules for meetings, orders, etc. it is not able to produce a membership receipt for dues payments through the system.
Also, some compatibility problems with exporting data to other vendor platforms. Can work around the issues, just takes a little bit more time and effort to make it work.

Review Source: Capterra
 


June 2018

June 2018

Our company has been using iMIS for at least a decade. Very easy to use and functional!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use, and takes care of everything we want in a CRM. There's out-of-the-box functionality as well as custom; it just depends on what you want!

Cons

A bit pricey, but sometimes that's necessary. Sometimes wish there were more out-of-the-box features! It can sometimes be annoying having to upgrade all the time to fix small things, but it's a necessary thing we go through for these types of projects.

Review Source: Capterra
 

Margo from FARB

June 2018

June 2018

Very difficult to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am not sure that I can find something that I like about iMIS. ALL of the interactions I have had with staff that requires the use of iMIS have resulted in time loss.

Cons

The amount of effort/time/resources that are spent on getting our data into and out of iMIS is a significant cost - it negates the price point and makes the product significantly more expensive in the long-run.

Review Source: Capterra
 

Leonard from AGC of Missouri
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Very robust but very difficult to use. Move to on-line platform has me considering another solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Value for Money
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Support

Lots of features, integrated website

Pros

Full range of features that can ultimately handle almost anything you can throw at it. I like the integration with the website.

Cons

As the desktop version becomes abandoned for the move to the on-line web version, features that we counted on are disappearing. Some of the features we are losing are having me seriously consider other options for our AMS

Review Source: Capterra
 

Courtney from TCSA
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

The excellent customer service makes up for any issues I run into.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Great software that is pretty simple, and allows me to create a great website, and communicate with our customers on a daily basis.

Pros

Again, the customer service is my favorite part. I am not very technologically savvy, so the in depth explanations of different functions of the site are so helpful and allow me to give our customers the best websites.

Cons

I feel the software is still pretty complicated, even with the iMIS tutorials, at least for someone who is not use to diving very deep into the stuff behind websites.

Review Source: Capterra
 


June 2018

June 2018

Used for over 10 years now, find desktop is much easier than staffview

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

The majority of our business is in licensing pharmacies, pharmacists, pharmacy technicians and students. In order for them to register we must be able to view all necessary information in a "user friendly" environment which is possible in Desktop view vs Staffview

Pros

Desktop version which was our first version is much easier and user friendly. The modules we have work well

Cons

Staffview which we've recently upgraded does not currently support the Billing Module which is a main part of our business

Review Source: Capterra
 

Susan from NMHC

June 2018

June 2018

Robust system, still behind on web-based front facing UX.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Has robust and well thought out processes. Incredibly supportive user community. Is committed to moving to web-based. Product development path has become more transparent.

Cons

The web-based front facing UX still complicated but is getting better. This is not cheap and needs a lot of third-party support to get full functionality expected of systems in today's market.

Review Source: Capterra
 

Lori from TAPPI
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I've been working with iMIS for almost 2 years. Overall it's been a great experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It definitely increased my knowledge for creating and revised Crystal Reports.

Pros

I like the flexibility of the system to be able to add customized reports for other users to access.

Cons

Desktop version is not so user friendly for the not so frequent user. I'm excited about the web based version and hoping that more staff will get on board and use it.

Review Source: Capterra
 

Bridget from Gamma Phi Beta Sorority

January 2018

January 2018

Overall iMIS has been an improvement in our member management software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We appreciate that is more robust than our previous system allowing to capture and track additional important data points, as well as keep relationships that we could not keep prior to switching. Although we are not a typical association, we've been able to adapt the system easily for our needs.

Cons

We find that the documentation available can be slight and it feels sometimes like the user end was not considered when doing upgrades. The transition to the staff site has also been difficult as all labels and naming have changed.

Review Source: Capterra
 

Sarah from Association for Advancing Automation

January 2018

January 2018

I've been using iMIS for almost 18 years, it is easy for me to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the ability to make it conform to how my organization needs to use it. it is flexible enough to handle almost anything we need.

Cons

learning the new features or potential for areas of improvement seems hard. to make updates to how data is stored, you really need to have an AiSP unless you are very skilled or confident in SQL.

Review Source: Capterra
 

Greg from California District Attorney Association

January 2018

January 2018

Complex software that in the right hands can provide very rich data and information.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Extremely customizable software solution with hundreds of data fields and related tables. The user support network is friendly and very welcoming. The National user group offers extensive training options. The reseller network is robust. Once you figure out your standard operating procedures, it works very well. There are a lot of standard web site templates and integrating the database to websites gives the ability to provide very highly unique experiences to highly segmented audiences.

Cons

Requires advanced knowledge of databases and SQL reporting. Be prepared to have consultants do much of the maintenance work. To get the web sites working very well, requires knowledge of a proprietary CMS. Finding job candidates with experience using the software can be a challenge and training costs will be higher for that.

Review Source: Capterra
 

Christine from EPCOR

September 2017

September 2017

I feel it isUser friendly and versatile allows for many tracking options and reporting capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I feel it is fairly easy to use and flexible. It allows us to have a lot of options for reporting and tracking

Cons

I don't have a dislike for this system. I enjoy using it and recommend this service to everyone. It is good to have.

Review Source: Capterra
 

Courtney from Texas Bankers Association

August 2017

August 2017

Staff Site promises to be easier than the desktop version, can't wait.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The database is easy to update, the information can be exported for sorting and filtering, and the optional features (duplicate merge) make my job much easier.

Cons

It is difficult to know from which department to seek help, when having technical issues. But when you get the right person, they are very knowledgeable.

Review Source: Capterra
 

Cheryl from AGCMO
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great functionality. As fairly new user, some modules are very easy to learn; others take time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

Ease of event setup and communication w/ event registrants, Association member management and communication; ease of updating website.

Pros

Being able to update website fairly easily. Having capability to communicate directly w/ event registrants. Being able to export reports more easily.

Cons

Depending on modules you are subscribed too, some functionality seems to be limited. Understanding queries and how to set those up; understanding event setup.

Review Source: Capterra
 

Beth from AGC of Missouri
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

iMIS is a good tool for managing association data. It is easy for staff and engages membership.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

The dashboards are very handy giving a quick visual of what is happening and what needs attention.

Pros

I like setting up events and assisting members with credentials. I seldom get phone calls or emails for assistance because the website is very user friendly and members can register for events from any devise they have.

Cons

I'm a report person and would run lots of them. Using dashboards to get my reporting was my least favorite but it is getting easier and actually saves paper. There are also IQA's to get more specific reporting.

Review Source: Capterra
 

Amanda from PTR
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I love iMIS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use! The functionality! The options! There is so much to iMIS that can be utilized by organizations that will make every day operations easy and beneficial.

Cons

I would only say that a con to the software is that some of the modules aren't included in the out of the box software.

Review Source: Capterra
 

Teri from American Law Institute

July 2017

July 2017

Installation and implementation of upgrades have gone smoothly, still on desktop.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software allows is to maintain membership demographic information and organize the data in a way where staff have access to the information they need. Being able to create IQA for some of the requests has been most helpful.

Cons

While I understand everything off the the shelf isn't for every organization, more times than not, we've had to customize or build something totally out of iMIS to fulfill our needs. (i.e. our mandatory CLE tracking for each state is different. There's no flexibility in the iMIS CEU tracking for us to be able to do this in iMIS)

Review Source: Capterra
 

Victor from NAREIT
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

We have been using iMIS for 20 years and continue to integrate it with all our business processes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integration with our business processes, the functionality and flexibility of RiSE, third party integrated solutions, and hosted option.

Review Source: Capterra
 

Payal from NTEA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

this is one of the best AMS as it does take into account a lot of functions for associations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

Ease of membership/ dues/ event registration and all the functionality associated with a member centric organization.

Cons

RiSE support is not the best. The change from desktop iMIS to RiSE based s/w has been a challenge for the whole organization

Review Source: Capterra