About Kimbia

Kimbia is a cloud-based online fundraising solution designed for nonprofits, higher education institutions and community foundations of all sizes. Key features include embeddable donation forms, tools for event management and social media integration.

Donation forms, registration forms and personal fundraising pages can be embedded into organization or partner websites with forms being mobile-friendly. Fundraising tools let users organize giving days, set up peer-to-peer fundraising campaigns and manage event registration. Social sharing tools let fundraisers and supporters broadcast the campaign across their networks. Campaign progress can be tracked in real time and displayed on leaderboards for supporters to see.

Kimbia integrates with various cust...


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Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of Kimbia

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(10)

10

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

August 2017

KARL from FAIR

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2017

provides a good embedded donation form

Provides easy to configure forms for embedding on your site

Pros

Kimbia makes creating new donation forms very easy. The reporting function is highly configurable to create automated reports for different team members. Support is responsive to requests.

Cons

Individual form elements are not as customizeable as other form generators. Styling is controlled via external style-sheets.

Response from Kimbia

Replied October 2017

Glad to hear that Kimbia makes creating new donation forms easy for you, Karl! Kimbia focuses on providing strong team members to support our clients, and we¿re glad to hear that they¿re meeting your needs.

August 2017

Amy from YMCA of San Francisco

Company Size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

Been a fine experience. No major issues.

We have raised more money!

Pros

Customer Service is top notch. Always helpful and easy to access. The way it integrates with our own website is very nice. Since it doesn't take you to a 3rd party site, it streamlines things for our guests and donors.

Cons

I wish it was a little easier to navigate the back end pages. When first using, it's not super user friendly. it takes a lot of clicks to figure some set up out.

Response from Kimbia

Replied October 2017

We always like hearing that Customer Support is top notch, Amy! Thanks for that feedback. Your organization has been extremely successful at growing donations, and we¿re proud to support you in that effort. If you¿ve not had the opportunity yet, please do visit our Community and participate in Office Hours to continue learning about product features.

September 2017

Carly from Gazelle Foundation

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

September 2017

Kimbia makes registration and fundraising for our signature Fall event an extreme challenge.

I don't think I can list a single benefit.

Pros

It's really hard for me to find a Pro for the Kimbia product. I would have to say that the best thing I've experienced is that Dave is fairly helpful once he responds to our request for assistance. Often times, the response is delayed but once he gets back to us he's helpful.

Cons

I'm sorry to say that there are probably too many Cons to list. As a professional fundraiser tasked with raising funds using the Kimbia platform I feel like I've had to become a web developer in order to get the tools I need to be successful. Even now, I am highly doubtful that we'll be able to raise our needed funds because we use this product. From a professional fundraiser perspective, I really dislike the look of the fundraising pages. I also hate I have to pull 3 forms to get all of the fundraiser's info for 1 campaign. The user interface is extremely difficult to navigate so I spend a fair amount of time updating pages for fundraisers, I can't ask someone who is raising money for our organization to muddle through changing their pages. I also am VERY turned off that our organization has asked for more training in the product and the response from Kimbia was that we'd have to pay for it, in my opinion that shows a complete lack of customer service and an extreme disinterest from Kimbia on wanting our organization to be successful. I'd love to be able to switch to a superior P2P fundraising product and am hopeful we will be able to in the future. I could go on and with greater detail to the Cons of Kimbia and even though I hate to give negative product reviews I feel very strongly that Kimbia is a hinderance rather than a help to the effort we are putting forth for our event.

Response from Kimbia

Replied October 2017

Thank you for the candid feedback, Carly. We know organizational transition is challenging, as is learning a new system. We are sorry that it has been such a challenge getting up and running with Kimbia. We¿ll continue to follow-up with you and your team on these and other requests through our support team. We do appreciate the recent positive feedback provided by your team on support tickets, and we¿ll keep striving to help the Gazelle Foundation be successful.

August 2017

Juanita from KCSM Jazz 91

Company Size: 11-50 employees

Industry: Broadcast Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

August 2017

Love Kimbia and the flexibility.

Ability for customize and simplify our online fundraising efforts.

Pros

Flexibility of where I can put donation pages and how unlimited ways I can customize forms for my needs.

Cons

Not enough documentation of new features and the different types of widget and other features that are available and how to use them.

Response from Kimbia

Replied October 2017

It¿s always nice to receive your feedback, Juanita. As you pointed out, Kimbia is very flexible, and we¿re glad to hear that the ability to customize and simplify your efforts is something you are taking advantage of. If you¿ve not had the opportunity yet, please do visit our Community and participate in Office Hours to learn more about product features. And, let us know if you have a specific topic you¿d like to dive into.

September 2017

Karen from Chicago Bar Foundation

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

Very easy to use software.

Pros

It is easy to use for those who are not tech savvy. Customer service is superb! Everyone I've worked with has been responsive and supportive.

Cons

We set solid time limits on time restricted pledges. We have to adjust end dates for pledges. It's not a huge problem as we can access the site from any computer with internet access and set reminders.

Response from Kimbia

Replied October 2017

We always like to hear how easy a client finds Kimbia to use, Karen! And thanks for the great feedback on Customer Service; it¿s a high priority for our organization.