SignUpGenius Software

4.55 / 5 (650)

About SignUpGenius


SignUpGenius is an online tool for volunteer organizing and event planning. The service provides nonprofit organizations, schools, businesses and groups with an alternative to “reply-all” emails, phone trees and paper sign ups, and helps visitors sign up for tasks online. SignUpGenius is suitable for groups regardless of their size or operating budget.

Users can choose from various theme templates, and SignUpGenius lets users customize online sign ups to schedule volunteers, fundraise, track volunteer tasks and more. At the same time, email reporting enables coordination by keeping event planners up-to-date on volunteer participation and event details.

Two types of accounts are available: Basic and Pro, which itself comes in three different levels. Pro account users have access to extra features, including custom themes, multiple administrators, no-ads sign ups, volunteer hour tracking/reporting, an email messaging center and more.



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Supported Operating System(s):

Web browser (OS agnostic)

650 Reviews of SignUpGenius

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(406)

4 stars

(196)

3 stars

(39)

2 stars

(5)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 650 reviews

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March 2019

David from All About Driving

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Very good, but...

Pros

Easy to use, customer friendly, ability to send mass communications

Cons

Cannot delete users from a signup. For me, this is a major design flaw. As a business, I don't understand why signup genius does not have a functionality for deleting users' access to signups. Even though there is a delete function, it is misleading in that users still have the ability to access signups even when they are supposedly "deleted" by accessing through their initial e-mail invite. Customer Service's response is that in order to deny access, new signups need to be created that are not accessible by "old" users. Well, this is much easier said than done. I don't want to be managing multiple signups. I use one signup as a dynamic scheduling tool for users coming on and off our schedule. Having multiple schedules targeted towards different user groups is an extremely cumbersome solution, requiring managing schedules over multiple signups- way too complicated. As a result, to me this is a major privacy issue in that unwanted users now have access to a signup, even though they are supposedly "deleted". I don't understand why Signup Genius allows this, unless they are marketing to all potential users and never want to lose the Personal Information.

Response from SignUpGenius of

Replied March 2019

Thank you for taking the time to write your review. To clarify, you can delete participants from a sign up. You can also remove participants from your groups so that they do not receive future invites associated with your sign ups/account. However, once you take the action to send an invite to a group member, there isn't a way to recall that invite that has already been sent. If the invite is sent to that group member's email account, the only way to delete that invite would be to delete the email from their account. Since SignUpGenius does not have access to the person's email account, there isn't a way to delete the access to the sign up from the invite they received, unless the sign up is deleted. We apologize for the frustration this issue caused for you.

June 2018

Kristina from MoCo Countryside Alliance

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

PTA parents have the answer - take it from them and get this

Easy for organizers and volunteers, it sends automatic reminders and lets people choose their own roles. Wouldn't run an event without it.

Pros

You know who has cracked the code for volunteer sign up? The pros, the ones who live in the trenches of bringing people together to get stuff done - I'm talking about parents and teachers of young children. The PTA president, the room parent- the poor soul who got stuck organizing the spring auction again this year. Use their knowledge and get this great freemium tool that is really easy for volunteers and organizers with lots of reminders and communication tools on both sides. It has automatic reminders, and people can change their own roles. Matching people to the right role is the art of volunteer management - let them choose their job and stop herding cats and managing spreadsheets. I am currently using sign up genius to manage volunteers for a music festival, our events person used spreadsheet last year even though I shared this tool so when I took it over I was sure that this site was my first stop. I can see that the pro functions are really useful and we are not big enough to need them but if we did they would be fully worth it.

Cons

I wish I could email everyone that signed up since my last email for a volunteer sheet that is open for longer than a few days.

Response from SignUpGenius of

Replied June 2018

Thank you for your kind review, Kristina! We love hearing how SignUpGenius helps you manage volunteers. You can email sign up participants any time up to 30 days after your event has ended. To do this, go to "Messages" on the left side of your Sign Ups page and click"Compose". Choose: Email people participating in a sign up. Click the white button to select the sign up from the drop-down list of sign ups. Click 'Ok' Select the white Select People button and choose to send the email to those who have signed up. Enter the text of your email, click "Preview and Send" and send your message. If you have any questions at all, don't hesitate to contact our Support Team: http://www.signupgenius.com/help

February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Quick and Easy to Setup

Pros

SignUpGenius is fairly straight forward sign up website. I use it on a regular basis to create sign up pages for various classes that my company hosts. They have tons of themes and templates that you can use to customize your sign up page to fit your needs. It's comprehensive on set up as well as sign up for class attendees, the website doesn't ask for more information than name and email. They also do not require attendees to create an account to sign up which makes it easy for our company to use and keep track of class sign ups. The best part is that you can use the software for free so that's definitely a plus for me!

Cons

The interface isn't the easiest and most comprehensible to use on the set up side. The organization of older sign up pages is really messy and there doesn't seem to be an order to it. You would think that they'd be in order from newest to oldest, but it isn't. Plus, it doesn't seem to have an option to delete posts after so many years which would be nice. However, we use the free version of this software so considering that we aren't paying for this these are very small issues.

Response from SignUpGenius of

Replied February 2019

Hi there, It may be helpful to know that you can manage how your created sign ups display in your account. Go to the far right of the created sign ups are, where you will notice a Gear icon. From that icon, a list of drop-down options will be available to you to show past sign ups or unpublished sign ups. You can also choose to show sign ups in ascending or descending order. To delete a sign up you created, locate the sign up in your Created sign ups area. Click the ellipsis icon (...) to the right of the sign up. You will see an option to delete the sign up. If you choose this option the next screen will confirm the deletion of your sign up. I hope these tips help you manage your account better.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

January 2019

SignUp Genius

This is a great tool that can be used for event organizing purposes. I personally used them to schedule appointments with my students and for event RSVP's. I loved using it to schedule appointments, because it allowed me to indicate only my available times; each user was able to book only one time; and no other users were able to pick already chosen options. Their interface isn't very user friendly and user appealing though; I wish they have more customization options available.

Pros

- its a very easy to use application (easy to use for organizers and participants)
- great to use to sign up people to events, appointments, meetings
- mass email communication feature (thought I haven't been using it much, because isn't delivered from your actual email address)
- its free!

Cons

- inserting emails is a complicated and time consuming process
- very limited design customization options (the interface isn't very user friendly)
- there is some learning curve to set the event up (time options, etc.)

Response from SignUpGenius of

Replied February 2019

Hi there, Thank you for your feedback. We will be releasing some updates to the interface this year that I think you will find exciting! Our site allows users to import email addresses from several address books. We currently support uploading email addresses from Gmail, AOL, Yahoo, Windows Live accounts, Outlook and CSV files. If your emails are not in an address book or are in an address book that is not supported, we recommend that you export the email addresses into Excel from your mail program. You can then copy the column of email addresses and paste them into the SignUpGenius input box. Please make sure you copy email addresses only with no names. Please contact our Support Team if you have questions: support@signupgenius.com.

March 2015

Tim from Maple Grove Fire Department


Ease-of-use

5.0

Functionality

5.0

March 2015

SigUpGenius for Volunteer Firefighters

Pros

We use online sign-up sheets for a volunteer fire department with over 100 firefighters assigned to five different stations. Most of us have full-time jobs outside of being firefighters, so finding a way to coordinate activities in a fair and consistent way was time consuming and quite challenging. Online sign-up sheets from SignUpGenius streamlined our process, while making it very easy for our firefighters to use. We post a sign-up sheet electronically ,and it is instantly available to everyone. At the same time, one person can manage the sheets remotely, so it eliminated the need for paper sheets and multiple trips to stations to post, review, and collect those sheets.

Cons

What's not to like about the capabilities of this way of doing online sign-up sheets? The creators of Sign Up Genius built a product that takes a complicated process and makes it a smooth operation. It is so easy to use that there is seldom a need to ask for help. Then the friendly folks at Sign Up Genius are lightning fast to response on the rare occasions when you need help.

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

May 2018

Great tool for organizing and scheduling groups

Pros

Really great for organizing groups. For instance, I use it often to have people sign up to bring items to an event. It's also great if you have an event and want to sign people up to be in charge of specific things at specific times during an event. For instance, if you want someone to man a table for a specific shift. It is very easy for the participant to sign up and the organizer to manage.

Cons

It can be time consuming to get all the email addresses into the software. It doesn't sync easily with a contact group in google, so you end up typing in a lot of email addresses. Once it's set up though, it works great.

Response from SignUpGenius of

Replied May 2018

We currently support uploading email addresses from Gmail, AOL, Yahoo, Windows Live accounts, Outlook and CSV files. If your emails are not in an address book or are in an address book that is not supported, we recommend that you export the email addresses into Excel from your mail program. You can then copy the column of email addresses and paste them into the SignUpGenius input box. Please make sure you copy email addresses only with no names. It is also not required to send invites directly via our site. You can choose to take the sign up live without sending emails, and instead, copy the link to the sign up and send invites from your own email program. You can also post the link on your organization's website or share the sign up via social media as well. The link to your sign up can be found by viewing the live, published version of the sign up and copying the URL from your web browser address bar. I hope these options are helpful for you.

September 2018

Matt from Central Presbyterian Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

4.0

September 2018

Does the job!

We use SignUpGenius to organize and coordinate volunteers. Volunteers can click on the link and are taken to a form where they can sign-up for a time slot or to bring something to an event. They'll also be able to see what other volunteers have sign-up for, which is very helpful!

Pros

SignUpGenius is a great tool for coordinating volunteers. As a free software, it's great and incredibly useful. It comes with many templates and features. It takes some time to figure out how to make your sign-up look like you want it to, but then you are good to go.

One of the great features of SignUpGenius is that is will email your volunteers in advance to remind them of their commitment. This is great because it takes following-up with and reminding volunteers off your plate and does that for you!

Cons

It does take a little time to figure it out at first. You can't sign-on for your first time and expect to have a sign-up ready to go in minutes.

Also, some people speak of this as a lifesaver or game-changer when it comes to getting volunteers. That hasn't been my experience. It makes organizing volunteers and coordinating them easier, but it isn't going to bring them in as easily as some people might claim.

December 2018

Molly from Pearson Education

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

December 2018

A quick and easy signups -- truly genius!

This software is great for organizing groups. It ensures that your events are staffed with volunteers and that you will not spend hours wrangling confirmations from your volunteers. At each event, it is always clear who is to do what. This helps keep all the feather unruffled. Recommended.

Pros

I often use this software for volunteer management for my church and a non-profit arts group that I support This software takes zero knowledge to use effectively. Every part of creating a sign-up for an event is intuitive. This makes planning a snap. It even helps me plan better events by listing out specific tasks for my volunteers.

Cons

I don't like the fact that you must add new tasks to the sign-up sheet in groups of five. I wish that it were possible to just add and delete at will.

Response from SignUpGenius of

Replied December 2018

Hi Molly, We are happy to hear how SignUpGenius is helpful for your sign up needs. In Step 4: Slots, you can add a single slot or up to five slots at one time. If you need more than 5 slots, you can select the option to add more slots and you will be returned to Step 4. You can also edit a sign up at any time after the sign up has been published. So if you need to delete one or more slots, simply return to Step 4 and delete/edit slots as needed. If you have questions about slots, don't hesitate to contact our Support Team by emailing support@signupgenius.com. We will be happy to help!

November 2018

Michele from Hidden Valley Elementary

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

SignUpGenius is a SNAP to use!!

I use SignUpGenius mainly for school events. I am on our school's PFC/PTA, so we send out A LOT of requests for sign up help. We have many events each school year, and the Genius is the way to go to get things organized. It's just really easy for volunteers to use- they can easily see what is needed, sign up for it...DONE! And for me, and the people creating sign ups, it is just so easy. I can get email notifications when a new volunteer has signed up, I can email people straight from the site, it's an easy way to manage an event.

Pros

Several free layouts to use, and so many options!! You can also upload your own photo, so it looks more 'personalized', even without paying more (we just use the free option!) . Easy to customize for your specific event/sign up. And it's so quick and easy to get your site out to everyone. You can either email directly from your sign up (by entering email addresses) or you can just copy/paste the URL and make it public if you want to reach a wider audience! And on an Administrative side-- there are tools, and reports and graphs. You can see how many people have viewed your sign up, lists that can be printed... it is very comprehensive!

Cons

I don't really have any complaints... it does all that we need it to do!

September 2017

Shahna from Coconut Creek Elementary

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

I use sign up genius every year for conference sign ups! My parents love it as much as I do!

I schedule conferences with my students' parents with ease!

Pros

I love that this software allows parents to sign up easily for a conference. No more back and forth about when I'm available and when they are available. It's very convenient.

Cons

I wish there was an undo button when setting up recurring dates. I also wish there was a larger calendar view when previewing the dates I've put in rather than just a list of dates.

Response from SignUpGenius of

Replied September 2017

Thank you for your feedback, Shahna. The default format of sign ups created with our system is a list format. However, we do offer the option for the sign up creator to show multiple date sign ups in a calendar view format. Log in with your email and password. Go to the *Created* tab and select the pencil icon to the right of your sign up. Go to: *Step 4: Slots*. Scroll to the end of the page where you will see the heading *Advanced Settings*. Click on the (+) sign and the Advanced Settings options will display. Locate the last option: *Show Calendar View by Default* and click the option to the 'On' position. Keep in mind, the calendar view is available only for multiple date sign ups. Remember to select 'Update' to save the changes to this setting. I hope this helps manage your conference sign ups easier.

December 2018