About SignUpGenius

SignUpGenius is an online tool for volunteer organizing and event planning. The service provides nonprofit organizations, schools, businesses and groups with an alternative to “reply-all” emails, phone trees and paper sign ups, and helps visitors sign up for tasks online. SignUpGenius is suitable for groups regardless of their size or operating budget.

Users can choose from various theme templates, and SignUpGenius lets users customize online sign ups to schedule volunteers, fundraise, track volunteer tasks and more. At the same time, email reporting enables coordination by keeping event planners up-to-date on volunteer participation and event details.

Two types of accounts are available: Basic and Pro, which itself comes in three differen...


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Supported Operating System(s):

Web browser (OS agnostic)

1,385 Reviews of SignUpGenius

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(897)

897

4 stars

(394)

394

3 stars

(81)

81

2 stars

(8)

8

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1385 results

December 2020

Whitney from Immanuel Lutheran School

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Great Program for Schools

SignUp Genius has been a tremendous asset for our school. We use it both for school events and for our parent organization, and it has been a great resource for coordinating volunteers and planning events. Some examples have included scheduling regular volunteers for single events, coordinating larger events (ex: Oktoberfest) which require a large number of volunteers serving in different capacities at different times, and allowing parents to sign up for parent teacher conference time slots. We've been very pleased that this has been a time saver for our school.

Pros

SignUp Genius is a must-have for schools. Multiple design options allow us to customize sign-ups for a wide variety of events - from Parent- Teacher conferences, to coordinating parent volunteers, to planning community events. Flexible scheduling variables allow for a broad range of events - from volunteers at a single event, to on-going events. Easy to use and adapt to each unique event. This also allows you to easily copy or duplicate a past event, which is very helpful with events that happen monthly or yearly.

Cons

It would be helpful if there was an easy way within the platform for volunteers to access multiple sign-ups that we have created at one time. We currently have to collect individual signup links and share them- but it would be useful to have a landing page for our organization where we could collect multiple events in one easy place.

Reasons for Choosing SignUpGenius

This has been the easiest and most cost effective solution for our organization.

July 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

3.0

July 2019

Flexible tool, recent update was a set back.

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.

Pros

We use SUG for such a variety of volunteer and meeting/appointment management we have probably explored most of the features to their fullest. The flexibility to adapt the various types of signups used for different types of opportunities and extending the signups using forms and notifications is powerful. The service can handle a pretty heavy load as we've pounded it with over a hundred signups in under five minutes for things like Parent-Teacher Conferences.

Cons

The few types of signups you have available are powerful but not necessarily intuitive and you have to think about how you want the signup to look like and how the signup will flow for the user, leading to some trial and error when you first begin. The requirement for time slots to have a start and end time, makes it tricky to use for items that are just at a particular time, like dropping off items for a bake-sale, but other open ended signups don't read right. Particularly because our primary type of signup is time-slots, it took us a bit to get used to and understand the process of creating the day and time on which something is occurring, then add the slot that is happening at that date and time. The recent updates attempted to combine the pages on which those two steps occur, but make it even harder to intuit out how to attach the two items together.

Reasons for Choosing SignUpGenius

SUG was the most robust and capable.

Reasons for Switching to SignUpGenius

PAT was a Java-based pain to manage and while simple for the end-user, it was ugly and had a steep learning curve meaning one employee ended up having to do everything for everyone. SUG was more easily understood and easy for teachers and other administrators to manage their items, so we could distribute the responsibility and support.

Response from SignUpGenius

Replied August 2019

Thank you for your thoughtful review. If you ever need advice or assistance when creating your sign up, don't hesitate to contact our Support Team. They will be happy to offer suggestions as you get started. You can contact the team here: https://www.signupgenius.com/support Thank you for using SignUpGenius!

January 2021

Amy from Housing

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

January 2021

Super helpful

Love it, will always use it when having to have a large amount of people sign up for different things!

Pros

I have mostly used this software for scheduling interviews. I would need to schedule over 200 interviews for students and having them sign up via sign-up genius made it so easy! I like how a student could just go in and sign up for a time and they get the confirmation. Made my job a lot easier and helps me stay organized!

Cons

Sometimes it was a little finicky, and sometimes students ran into issues, but it was mostly user error.

Reasons for Switching to SignUpGenius

Needed an easier way to have students sign up for time that required less labor.

January 2019

Kent from Lake Superior Big Top Chautauqua

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

January 2019

Acceptable and useful, if basic and somewhat confusing

We've used SignUpGenius for 4+ years, and have never been "blown away" by it's features. At the same time, we have been able to use it successfully (with lots of volunteer training sessions). The software hasn't introduced any major overhauls or improvements in all the time we've been using it.

Pros

We've been able to coordinate 200+ seasonal volunteers who help in 12+ positions at 60+ events.

Cons

The software can be rather confusing, especially when onboarding new volunteers or staff.

Response from SignUpGenius

Replied January 2019

Hi, Kent. Thank you for your feedback. We are happy to hear that SignUpGenius has been helpful in coordinating so many volunteers for your organization. In 2019 we will be releasing an exciting update to the site. We think you will be pleased with what we have coming.

December 2020

Beth from The Sherwin-Williams Company

Company Size: 10,000+ employees

Industry: Chemicals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2020

Gets you the information you need

We have had great experiences. I have seen SignUpGenius come out with improvements over the last 2 years I have used it.

Pros

I like that this sign-up turns into a simple link to share with others to get them signed up. I also like the alerts and reminders.

Cons

I find the setup can be touchy with adding date and time columns. In the end, I always figure it out to show correctly. Also, every so often we hear that the emails go to peoples' junk folders in email.

Reasons for Switching to SignUpGenius

SignUpGenius was being used more often, and people were more familiar with it.