My PT Hub Software


 

My PT Hub is a cloud-based training solution that helps personal trainers, fitness professionals and nutritionists connect with their clients in real time. The tool can be accessed on any device by using the mobile app available for Android and iOS. Trainers can create customized fitness programs by using built-in templates to create training, nutrition goals and workout plans for each client.

My PT Hub allows fitness centers to add multiple trainers and enables them to create an online schedule. Clients can access their schedule and make changes to their appointment status. The solution also allows users to customize the app to include the fitness center's logo, theme and colors. Trainers can track the activities of clients and share results as well as feedback with them in real time.

Additional features of My PT Hub include barcode scanning, recurring bookings, push notifications, client notes, custom forms, progress photos, video tutorials, activity feed and more.

 

My PT Hub - User login page
 
  • My PT Hub - User login page
    User login page
  • My PT Hub - Online booking
    Online booking
  • My PT Hub - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

1,435 Reviews of My PT Hub

 

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Software Advice Reviews (4)
More Reviews (1,431)

Showing 1-4 of 4

Vera from BFS
Specialty: Studios
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Very bad service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Useless!!! To book classes you have the Free APP from your device.

Pros

- Couldn´t add my logo to my APP, even paying extra for it. In some clients devices they couldn´t see my logo.
- If you use the APP to receive payments, they only transfer to your account a week later. So... don´´t use it this service if you need the money right away.
- After a year NOT using their services, because it was useless and I was using only to Book Classes, they charged me again for another year and didn´t send me an email asking if I would rather keep using their services or cancel it. SO.... BE CAREFUL!!!!
- If you are a fitness professional, you don´t need this APP to make diet plans and PT plans. Try to use your knowledge to have your plans done. NEVER USED THE APP FOR SENDING PLANS TO MY CLIENTS.

Cons

NONE

Review Source
 
 

David from Fitness Industry
Specialty: Personal Trainers
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Great app! But there are some faults.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for getting your client's to perform workouts when they're not with you at present and online personal training clients.

Cons

Lately I'm finding using the website over the app isn't allowing me view or create any programs via my phone/tablet/laptop and my fiencèe's phone using all 3 different internet providers. Also when updating face to face clients measurements and logging workouts via the app, sometimes it doesn't load up at all. I have been a my pt hub customers now 2 years and my subscription is due for renewal, but I'm not sure weather to cancel due to these faults. I hope it gets sorted because overall it's served me well.

Review Source
 
 

Mike from THA Fitness
Specialty: Personal Trainers
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay far away from it!

Pros

The pricing seems to be one of the only pros that I’ve experienced. I would not recommend this to anyone.

Cons

The software is cumbersome to navigate through. The video tutorials are ok but do not fill need and the customer support is something to be desired.

Review Source
 
 

Kevin from MaxFit180
Specialty: Group Fitness Classes
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don’t waste your time or money. What’s worse is they don’t do refunds.

Pros

It looks cool on the outside and what they claim you can do but doesn’t work as they claim. You think you are finding a solution but it’s not.

Cons

Takes too long for anything to get done, the “custom” app is never ready. The whole system is not user friendly and the features don’t work like they say.

Review Source
 
 
 
Showing 1-20 of 1,431

Leon from DW Fitness First
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Best PT app I have found!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very handy with lots of support if required.

Pros

Exercise lists
Simple and organised for clients

Cons

Workouts do not seem straight forward to delete.
Unsure if clients can keep photos private.

Review Source: Capterra
 

Shane from 47 Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Good App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

client management cheaper

Pros

Lot cheaper than trainerize. did not have to purchase addition apps for nutrition

Cons

crashes a lot..on the iphone a little frustrating

Review Source: Capterra
 

Jovan from GetFitWithJo
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Overall I like it a lot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How intuitive it is, you don’t have to do much teaching to get your business up and running.

Cons

There are certain things that I wish I could do like create a chopping list for customers

Review Source: Capterra
 

Eyad from Next level fitness
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ok

Pros

Its functional and looks professional

Cons

Can't use it with my logo amd cant make it look like uniques

Review Source: Capterra
 

Sabrina from Beyond Fitness with Sabrina
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Awesome for PErsonal Trainer way better than Mind Body

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything was in one location.

Cons

I couldn't understand the customer service rep when call with question

Review Source: Capterra
 

Cameron from CLPT
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Very Helpful set of tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Has helped me keep everything electronic and efficient. Excellent for client tracking as well

Pros

The features in general make running your own small business easy for yourself and your clients

Cons

At times a bit clunky and haven't been able to find an add recipe feature, so far need to create a meal based on serves instead of entire recipe then serves

Review Source: Capterra
 

Kirsteen from K.M Fitness Personal Training
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

great app for myself to keep track of clients

Pros

how easy it is to use and to help keep track with the clients progress and workouts. i like that you can also log the clients nutrition and measurements for their checkins and it tells your their overall loss

Cons

doesnt keep the clients figures of previous weight sessions

Review Source: Capterra
 

Rob from Welsh Warrior Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

My PT Hub

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I loved the trial and look forward to using PT Hub moving forward.

Pros

Loved the trial, so much to do and looks very professional to the clients.

Cons

Takes time to get used to the program. After a few times going over easy to master.

Review Source: Capterra
 

Matt from Mattfordfitness.com
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

A great package to run your training program design and bookings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Lots of tips and helps as you learn to use the systems.
The App is not only useful for clients to use, but updates in real time.
The videos are a great tool for clients, very professional.
Such a time saver, and allows you to offer a service to clients that you have been meaning to.
Fantastic value to any other package available at the moment.

Cons

There are great videos, I would like to be able to view these as I am creating a program. This can be done once program is set up, however would be a time saver if you could do this whilst creating.

Review Source: Capterra
 


December 2018

December 2018

Does what it says on the tin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows me to provide easy to use workouts

Pros

Looks nice
Clients find it easy to use

Cons

Customers often complain of glitches



Review Source: Capterra
 

omeil from plus life fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Newly personal trainer or experience coach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It one of the better fitness software I have used over the years. very easy to use if you never used one before.

Pros

you a 1-month free trial you, you can ask all the question you want and they already have them answer, you reach out and get online support, tips and advice are on the site, the staff that helped me every time was so kind nothing was too much to ask no matter how simple it was. most importantly they are not trying to sell you anything​ they want you to ​see how it fit with your business.

Cons

I am not a big fan of the result tracker when am trying to put update my clients result I have to write down I cannot do it while I am​ with my clients.

Review Source: Capterra
 


December 2018

December 2018

very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

very easy to use, my clients found it simple

Cons

having to make meal plans on it, as I had already plans made on pdf

Review Source: Capterra
 

Kylie from Fitness
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been GREAT!

Pros

I like how it is afforadable and VERY easy to use compared to other softwares I have used.

Cons

The exercise choices are slim and I wish it included more options for cardio

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :)

https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/

Great to hear that it is easy to use compared to other softwares, thats what we want!

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.

 

Simon from Your Personal Training
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

The best after lots of research into options on the market.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simply fantastic value as other companies charge substantially more for similar products.

Pros

I loved the access to the broad pool of training programmes which saves so much time when creating routines for clients; you can easily change exercises to suit any client.

Cons

Not found anything yet but perhaps a bit more colourful templates on the exercises programmes.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Simon.

Great to hear that we are the best after your research, because we agree!

If you head over to our support portal you will be able to check out all our FAQ's and you can also contact our support team :)

https://support.mypthub.net

 


December 2018

December 2018

My PT Hub Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Pushing plans to clients. Tracking progress for weight loss and body measurements.

Cons

Nutrition tracking not quiet up to speed with other companies. Too tedious to track on the app.

Review Source: Capterra
 

ShengChoong from Training Systetms
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simplicity and the ability to use it on the go

Cons

Can be a little confusing to use when you are sttartting out so be prepared to really invest time to figure things out.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Great to hear it is simple to use for both you and your clients :)

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Robbie from Human Performance Science
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to use product.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

All round, it is easy to use this product. And the customer care is excellent.

Cons

Needs to include more cardio / circuit videos.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :)

https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/

Great to hear everything is going great so far!

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help :)

 

Laura from YMCA
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

PT Hub review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, my experience so far has been positive. There are part of the software I still haven't figured out, but I hope to.

Pros

PT Hub dramatically reduces my paper trail and helps cut down on the time I spend designing client routines. Every time I have had a question, support has responding quickly with a helpful response.

Cons

The software is a bit confusing to figure out. Also, I don't like that my client emails have to be added in order to create an account. I live in a part of the world where not all of my clients have access to internet. I also train several 80 year olds who don't have email. This is frustrating.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, Laura!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal.

https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists

https://support.mypthub.net/knowledge-base/

 

Michael from Ultim8 Fitness Au
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Awesome Pt training management software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Clients love the interactive experience with keeping their photos and weight-loss results

Pros

I like how clients can review exercise videos to see how they can use exercise equipment

Cons

That I can't download client CSV file to Mailchimp

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thanks for taking the time to write a review! :)

If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests!

https://support.mypthub.net

 

FRANK from Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

great company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to use and affordable. very great customer service.

Cons

nothing everything is very easy to use with great support

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: December 2018

December 2018

 

Thank you for your review, great to hear that it is easy to use and you like our customer service :)

As always, if you ever need any help, please do get in contact with us!