About ActiveCollab

ActiveCollab is a project management solution for creative professionals. It offers cloud-based subscription plans or a self-hosting license.

Projects are split into tasks and subtasks. Tasks can be filtered by due date, assigned users or custom labels. Dependencies between the tasks can be set, so there’s always an exact order of tasks. Automatic rescheduling allows for the child tasks to automatically follow the change made to the parent task. Tasks can be viewed as a timeline (with shown dependencies), a kanban board, a calendar or a list.

Users can track time and budget spent on each task, set hourly rates, send invoices directly from a project and export reports. Automatic reminders for clients can be set when payments are overdue.

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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

351 Reviews of ActiveCollab

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(212)

212

4 stars

(116)

116

3 stars

(17)

17

2 stars

(6)

6

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 351 results

December 2018

Sinoun from ShiftWeb Solutions, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Great, but a lot of improvements can be made.

Overall, I like ActiveCollab, but I want to so bad love it more. There is a lot of potential with AC and room for improvement, and I really hope they listen to people's suggestions and needs! Either way, I do highly recommend ActiveCollab, especially if you're a web designer like me who manages hundreds of sites.

Pros

Before I decided to go with ActiveCollab a few years ago, I researched and tried all the project management softwares I could find. I ended up going with ActiveCollab for a number of reasons. One, their interface is simple, practical, and easy on the eye. I found other project management softwares trying to hard and it essentially complicated simple things. Also, I loved how my projects can be displayed and searched. I know this sounds trivial, but when you manage hundreds of projects (websites), I need an interface that works for me. Their interface works perfectly for someone with my needs. I constantly have to go back and forth on so many notes for projects and ActiveCollab has made it user-friendly for me to do this. Second, ActiveCollab had awesome customer service when I had any issues or questions. This was a big plus because I then knew I was in good hands. Third, they had some add-ons other softwares didn't have so it was nice to have features I wanted to use all in one place, like time tracking and invoicing. Fourth, it was reasonably priced.

Cons

While I went with ActiveCollab, I am still frustrated with some of their features: One, I use notes A LOT. Their notes interface design looks like something from the 90's. Two, while they have the invoicing option available, it's sub-par. There are a lot of things they can improve with their invoicing. I wish I could use it, but it's just very limited. An example of a limitation is that you can't even enter or send an invoice without "inviting" the client to join ActiveCollab. I tried testing an invoice by putting an email manually because they claimed you could, but nothing gets sent, unless I "invite" someone into my account. This is silly. Another issue I have with the invoicing is that it shows "Active Collab" as the sender and you do NOT have the option to change this. Kinda stupid. Three, you only have a measly 3 ways to categorize or filter projects: Client, Category, and Label. This can be very limiting depending on what you're doing.

July 2019

Uro from PixelLab

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Very easy to use but packs a big punch

Our overall experience is absolutely positive. We get to plan out our projects, go through them daily, track everything, and at the end exactly know what to invoice the client. It really covers all the basis that we need in our process and we love it for that.

Pros

I really appreciate the simplicity and the power behind the features it delivers. On the surface, it offers just a list of tasks me and my team manage throughout our design and development process, but under the hood it offers task dependencies, estimates, time tracking and many other cool things that make it deceptively powerful.

Cons

Probably the speed of the app on some larger projects. It's lightning fast for everything small to medium, but on larger projects it can take a while to load everything.

Reasons for Choosing ActiveCollab

Asana is a bit confusing to get into, and it can really get expensive really fast when you need more powerful features. Teamwork was probably our second pick, bit it can be all over the place, not as elegant as ActiveCollab. JIRA is just a beast and we don't need that much complexity (and power) for our everyday development.

January 2020

Joe from Sound Press

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

I can't say enough good things about ActiveCollab

ActiveCollab keeps our company organized, on task and on budget. From tracking work and projects to tracking the financials surround ing those projects, we couldn't live without ActiveCollab. I love how ease to use it is and how easy to navigate it is.

Pros

Active collab is intuitive, easy to use and easy to navigate. There are MANY other project management tools out there and I've used a number of them. Active Collab is the best in my opinion in light of the integrations and ease of use.

Cons

There are a number of more in-depth features that are sometimes hard to find in ActiveCollab. Nothing a simple support ticket can't solve though.

Reasons for Choosing ActiveCollab

Price and ease of use.

December 2019

Michael from Dotcom Solution

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2019

The Right Project Management Tool for Small to Medium Sized Team

It's easy to use and worth the cost.

Pros

My team and I do really like the simplicity of the software. It helps us focus on doing the tasks rather than figuring out how to use the software correctly to assign tasks.

Cons

- Unmaintained mobile apps, both iOS and Android versions. - No function to duplicate tasks list. - Zipping attachments from a task to be downloaded, takes forever. - Bulk actions on tasks seem to need an improvement on UX so that it's more user friendly to use. Currently, we need to scroll up and down to choose the actions. - On the Reports page for Tasks, every time we choose a Custom Report, the columns and "sort by" are always reset. - As admin, I can't see the full list of other user's Activities. I can only see the last 5 or something. I might be able to give some more feedback. Do let me know if it helps improve your product :)

Reasons for Choosing ActiveCollab

Pricing term and cost effectiveness

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

October 2018

ActiveCollab is the worst project management system I have ever used.

No business problems are being solved through ActiveCollab, they are only being created.

Pros

I truly do not really like anything about ActiveCollab, but the feature that allows you to hide things from clients is nice.

Cons

The title says all of it - ActiveCollab is the single worst project management system I have ever used. Their customer service is the worst part, because it makes solving all of the other issues that go on almost impossible. The timer never works and deletes people's work, the server is often down for days at a time, clients will lose access for no reason at all and not be able to login, we'll stop receiving ActiveCollab email notifications and tasks will show either for the wrong day or not at all. When we reach out to ActiveCollab, they more often than not have absolutely no solution and just say "they are working on it".