Basecamp Software


 

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

 

Basecamp - Projects overview
 
  • Basecamp - Projects overview
    Projects overview
  • Basecamp - File sharing functionality
    File sharing functionality
  • Basecamp - To-do list for project
    To-do list for project
  • Basecamp - Apps for mobile devices
    Apps for mobile devices
  • Basecamp - Calendar view for projects and tasks
    Calendar view for projects and tasks
  • Basecamp - Assigned task
    Assigned task
Supported Operating System(s):
Web browser (OS agnostic)

7,767 Reviews of Basecamp

 

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Software Advice Reviews (275)
More Reviews (7,492)

Showing 1-20 of 275

Ron from Eco Interiors Ltd.
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great project management and collaboration platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Very reasonably priced given the features it offers
- Can integrate with other applications/platforms
- Integrated messaging platform

Cons

- The interface is in dire need of an update. It's too easy to get lost in the interface and need to reload the entire platform to figure out where you were.
- There are several ways to communicate with users, and they all feel completely disconnected from one another.
- Basecamp needs to improve their reporting features.

Review Source
 
 

Kyrian from Vida Digital
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

I love Basecamp!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Basecamp has a usable user interface and it comes with a reasonable monthly cost. It's really a great software.

Cons

Basecamp has a some limitations to its features and functionalities and also no integration to its service.

Review Source
 
 

Tanner from Spiff, Inc.
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great for creative collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software, they've done a great job. Highly recommended

Pros

It's easy to use and very easy to share across companies. We used Basecamp to work and collaborate with outside creative firms. Easy to work together on a project and it's great at allowing you to leave comments, give permissions, and navigate the project.

Cons

It almost seems too simple at times. I had a hard time figuring it out at first, but it's pretty easy to pick up.

Review Source
 
 

Kathleen from Beacon of Hope
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Fantastic for Larger Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

User interface is very smooth and easy to understand, fantastic way to keep all projects organized and on track.

Cons

Monthly expense is a bit pricey for smaller companies, would be nice to have a slimmer version for companies that do not need the full robust version.

Review Source
 
 

Amelie from University of Alabama at Birmingham
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

It is a very comfortable place to have the best performance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Simple system that helps to create, edit and manage a project step by step keeping the team and the clients updated of the development of it. As well as putting the deadlines of a task or the extension of time. Improves communication by making it more feedback and makes work more efficient.

Pros

It contains multiple tools to manage a project in a very organized way through a very clean and attractive interface, thus facilitating the information to the work team in a simple way. I also like the idea of ​​a message section to communicate among the work team and be able to make some kind of consultation or provide new ideas for a new project. It is also very easy to include the client and select tasks for a team within a project.

Cons

Manage many tasks in mobile devices difficult, should make a redesign for more convenience in monitoring the project. It is difficult to find past information such as the discussions but despite these bad points of view, Basecmap still complies with what is required within the organization.

Review Source
 
 

Rebecca from Howle Law Firm
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

I enjoyed this product very much

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I loved the original version of Basecamp. The newest version is good too. Easy to use, easy to set up and easy to implement in an office setting.

Cons

I do find the newest version a little messier than the original but still a great program. We did discontinue using it because it is VERY expensive.

Review Source
 
 

Viel Patricia from Kalibrr
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

How do you manage your tasks?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool!

Pros

We manage our tasks using BaseCamp. Collaboration and file sharing is very easy with this app. It also has a mobile app version which also works perfect!

Cons

Can I say it's perfect? well, at least for me, it is! It helped be organize my stuff and I feel more comfortable with managing each project that I handle.

Review Source
 
 

Grace from Supportware ph
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Manage it with BaseCamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We manage our campaigns with BaseCamp

Pros

I must say this is one of the best project management tools. It gives me the feel that we're working as a team to accomplish the same goal.

Cons

There's no single con for me. It is my number one app as it helps me prioritize tasks and also assign some to my teammates.

Review Source
 
 

Andrew from North River Marketing
Specialty: Advertising & PR
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

My Daily Experience with Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I leverage Basecamp everyday for internal and client communications. I love the simplicity of Basecamp, as well as the efficiencies it provides.

Cons

I would love to see email integration! I realize that a tool like this is designed to declutter you inbox, but sometimes I wish I could forward email messages into Basecamp to start project chains.

Review Source
 
 

Giamarie from Sprout Solutions
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Basecamp is a must-have tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very efficient for project management.

Pros

It is a very interactive project management tool. I like it that I can assign tasks to my team and track them for completion.

Cons

The mobile version needs improvement. Some features and function on the web version are not available on the mobile app.

Review Source
 
 

Santanu from MSSV, Assam
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Very nice and important product

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Basecamp is very easy to use and great features regarding project management and lots of options for customization.

Cons

The software has no cons and I advise all to use the product. Just non technical person needs some training.

Review Source
 
 

Scott from Highpoint Church
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great for collaboration

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Having one central spot where you can have all your files, tasks, and ideas organized yet shared with a full team. Having multiple projects synced across the same platform. Assignable tasks.

Cons

Can be a little clunky at the start. Took a little bit to get used to. We actually moved on because of the cost to operate.

Review Source
 
 

Sean from Holiday Inn Express
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great way to organize a group!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's been a long time since I've used this software, but for the project I used it on, I know it was a key factor in our success. We had a project that encompassed a great deal of work involving more than 50 people who had varying work schedules, and Basecamp helped us all stay informed.

Cons

I don't remember any cons to speak of, it was a great tool and I'm thrilled we had it. Staying connected is a great thing.

Review Source
 
 

Janice from Aelogica
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Basecamp boosted our teamwork

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a great collaboration tool for project management with lots of features for productive and effective teamwork.

Pros

I like how easy it is to keep track of projects and update it with documents, ideas and comments from the team.

Cons

It's not very clean and tends to get unwieldy sometimes. It could use a modern and nice interface design.

Review Source
 
 

Marc lorenz from Tanduay Distillers Inc
Specialty: Food & Beverage
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Basecamp is the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is very helful, and hope to have updates in applications so it will become more useful

Pros

So many features to use this software, can use chat and share your files online, also can help you assigned task to your teams

Cons

I'm a bit annoyed with the application in mobile phones, it's not working. It's easy and convenient to use in computer

Review Source
 
 

Fraser from Ideagen PLC
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Good for a basic user, but lacks some vital features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- I use it for developing task lists, sharing files, and managing various projects. It gets the job done

Cons

- the user experience is not as smooth and streamlined as I would like and the general interface is too convoluted
- lack of key functionality such as customisation and in-app communication

Review Source
 
 

Marlon from PSG Global Solutions
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Easiest Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far, I have never seen any downside when using the application. It can be improve but definitely a competitive project management tool.

Pros

Everything is integrated in one software. You can track all progress of you project and assign tasks. You can also upload files for everyone to see.

Cons

It gets confusing where to navigate at first use. I get lost when uploading a type of file. BUt if you use it everyday, you'll get the hang of it.

Review Source
 
 

Pratibha from Zoosk
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great way to keep everything organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It was a super easy to use tool that I introduced to my team to keep track of our solo and shared projects. I love that you can add comments/files to discussion boards on each project, attach documents to projects and easily get updates on each project. The layout in tiles is easy for me to understand and quickly manage.

Cons

Was not able to give a coworker outside our team full access to see the details of one project. Also, when one member of our team left the company, it was more difficult that it should be to transfer ownership of the account.

Review Source
 
 

Erik from MSI-ECS
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software can also use in mobile phones, its very easy to use and the support team is really accomodating

Cons

I haven't experience any problem with this, hoping for the next update and continue using this software

Review Source
 
 

Nova from MSI-ECS
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

A very collaborate tool, a very helpful software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is really a time saving. Nice Basecamp! Thumbs up

Pros

Basecamp is one of the most simpe and easy to use software, it allows you to keep all your data need, its easy to find files unlike to other software that needs to step by step searching your files

Cons

Sometimes if you will download more images it becomes slowly.. also sometime it's lag, other than that i dont have encountered any problem in bascamp

Review Source
 
 
 
Showing 1-20 of 7,492

Julie from Citi
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Manage any type of project efficiently with Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used basecamp on several occasions to create and develop projects with my team. This software allows me to organize the activities to be carried out in a much simpler and more efficient way, it is very flexible and versatile. However, there are currently software to manage and manage projects that are much more efficient and functional than Basecamp.

Pros

Basecamp is a software that allows you to manage projects online easily and quickly. One of its best features is the simplicity of its interface, it has a control panel that allows you to organize activities according to the calendar and the estimated delivery date. Another advantage is that it allows you to share files so that other members of the team can view and access them, as well as create task lists and assign them to different team members. It also has a chat that allows you to communicate in real time with other users.

Cons

One of the main disadvantages of this software is that it does not have some basic and necessary tools to manage projects. In addition, it does not allow to establish hierarchies among the members of the project and its cost is quite high.

Review Source: Capterra
 

James from Our Daily Bread Ministries
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Collaboration with ease

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It was a great way to keep momentum after meeting in person at our global workshop, and allowed the continuation of collaboration after we returned to our own countries

Pros

This was a great way to keep our worldwide, distributed team on the same page with projects, updates, documents, etc. It saved an insane amount of email!

Cons

Basecamp 2, which we were licensed for was helpful, but interface was not as intuitive as I would have liked. I'm sure it's been improved in more recent versions

Review Source: Capterra
 

Jelisa from digital marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

The perfect platform for client collaboration

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love the fact that Basecamp lets you add your clients to your projects.

Cons

It can be slightly difficult to navigate and keep track of where things are when you have multiple different projects going at once.

Review Source: Capterra
 

Julian from Compac Industries, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

The Best Platform for Project Organization and Collaboration

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The user interface is very attractive and easy to navigate. It is easy to find files vs to do lists vs conversations. Basecamp provided the best long distance collaboration I've experienced on any project. The mobile app is also very easy to use and well designed.

Cons

I didn't find much that I don't like. The one thing may be that different kinds of conversations are seperated into various pages and such. For example casual conversaion is on a different page than conversations relating to individual projects and things.

Review Source: Capterra
 

Ethan from BlitzMetrics
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Basecamp Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Great! So convenient.

Pros

It syncs to your email so you're updated on all projects and can respond in email. That way all my notifications are in one place that I use consistently. I like that you can choose who received notifications on a project.

Cons

Folders are a little strange. We use messages for projects under a scope of one project. It would be nice to have the title of a thread visible at all times since I have to scroll all the way up to the top to see what thread I'm actually in.

Review Source: Capterra
 


December 2018

December 2018

Great software to project manage your team and client projects.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a great software to use for managing your own people and your clients.

Pros

The ease of use. Basecamp keeps it simpler yet effective.

Cons

Would be better if you could integrate it with more softwares.

Review Source: Capterra
 


December 2018

December 2018

Easy to learn and and well-laid out

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Basecamp has been great in helping me stay up-to-date on all the latest messages, events, and documents in my group.

Pros

I use Basecamp for a volunteer organization and it has been incredibly convenient to check in with the latest updates, documents, and members being added. The page itself looks great and everything we use is clearly laid out right on top, making it easy to find what I want in few clicks.

The timeline feature is useful when I haven't checked the page in a while and would like to know what has happened since my last visit. As a volunteer member, I feel more connected when seeing everyone else's names pop up and seeing what they've been working on.

Cons

I turned off most notifications when I joined, but it automatically sends you many notifications which may be much for some.

Review Source: Capterra
 


December 2018

December 2018

Basecamp makes your large project with multiple people easy to manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I deal with several third parties & this makes it easy for them & us to see all that is going on with a big project without a ton of emails.

Pros

Everyone can see everything so there are no emailing back & forth to catch everyone up. It also helps stay on top of your tasks and makes it easy to share files without emailing.

Cons

I do not find any cons really. We really love using it.

Review Source: Capterra
 

Don from Humphry Property Management
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

The Go To!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

simple easy and quick I wish I would have found this sooner!

Pros

Wonderful presentation with simple easy to use set up and use connecting to the office was never so easy, the software wont even let me forget work I need to complete

Cons

Nothing so far, It just keeps getting better!

Review Source: Capterra
 


December 2018

December 2018

Basecamp reveiw

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use of Basecamp as a solution for project management. Fast support, easy features and kind to users.

Pros

There is a low learning curve, which makes it easier to instruct and use. User interface is very intuitive, and price very reasonable.

Cons

Two least favorite points is the limited feature set and the fat that there are no integrations available and it is non customizable.

Review Source: Capterra
 


December 2018

December 2018

Decent

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Good for bringing teams together for projects

Cons

Has an outdated look to it which can make it unappealing to use

Review Source: Capterra
 

Elena from TSC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Alright

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Helps organize deadlines between various departments

Cons

Appears outdated and can sometimes be confusing to people who aren’t incredibly tech savy

Review Source: Capterra
 

Roxanne from Younique Products
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Great for Teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can plan and send everything at once to my team! We schedule weekly meetings, send pics, and can do it together

Cons

I don’t have any complaints using this software

Review Source: Capterra
 

Robert from Bozeman Health
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Helpful Project Management Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Helps my team stay organized on projects

Cons

No cons that I have seen with this software

Review Source: Capterra
 


December 2018

December 2018

Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a great software for organizing and planning, regardless of where I am. It is very appealing to the eye and can help with designing multiple projects at once.

Cons

There are a few difficult navigation tools. They also send too many emails.

Review Source: Capterra
 

Chelsea from Relic Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Functional project management tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Being able to organize files under the projects has been a great feature for us, and it saves a lot of time when the alternative is trying to hunt down files in another program. I think the timeline feature has gotten the most use, though, as it's so simple and useful to see what's going on at a glance.

Cons

The UI needs some tuning, as it's easy to get lost in it. I often find myself backing out of the program completely just to navigate where I need to go

Review Source: Capterra
 


December 2018

December 2018

Sure helps

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Makes keeping organized easy and keep projects on track.

Cons

At this time I don't have any issues that I would report bad about.

Review Source: Capterra
 


December 2018

December 2018

Very helpful tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Members of our team all know what is expected of them at all times. We have saved time on useless meetings

Cons

Don't like that tasks cannot be allocated to more then one person at a time

Review Source: Capterra
 

Michelle from Ace Lingual Executives
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Newbie friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I first came to know Basecamp through a web agency that was doing my marketing and web page. I was unfamiliar with it, but it was intuitive from the start. I never had an issue communicating with any of the team, and I loved being kept up to date as the project progressed.

Cons

I can't think of any cons, it seems to be the software of choice with the consulants I have worked with. I never heard anyone say anything bad about the software.

Review Source: Capterra
 

Kristin from Thrive Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Very useful if you take advantage of everything

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Tracking of edits and ability to organize different projects.

Cons

Seemed difficult to get everyone on our team to use it efficiently. There was some clunkiness to integrating it into our everyday use.

Review Source: Capterra