Bugzilla Software


 

Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services.

Bugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed.

Bugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar.

Bugzilla allows managers and team leaders to assign and delegate bugs to different team members with the help of a drop-down list.

Bugzilla is available in multiple languages such as Spanish, Japanese, French and German.

 

Bugzilla - Add components
 
  • Bugzilla - Add components
    Add components
  • Bugzilla - Add products
    Add products
  • Bugzilla - Find bugs
    Find bugs
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

59 Reviews of Bugzilla

 

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Software Advice Reviews (13)
More Reviews (46)

Showing 1-13 of 13

Juan from Derevo
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

It totally helps with was designed, track bugs.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

At the beginning I did not know that I could set filters as simple as I did, is a great tool to track bugs.

Cons

The UI is too old stylish, it needs a better and modern design to be more like the new trends of development.

Review Source
 
 

Raymond John from Cience
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Amazing Bug!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good beyond this application!

Pros

This application help to tracking bug and easily to manage. Also it shows how long it will fix the bug in the system. Improves productivity of systems.

Cons

Overall I don’t have any issue on application. Probably Need to improve interfaces of this application. Nothingless thumbs up

Review Source
 
 

ken from salesforce
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Good and Simple Bug Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Bugzilla has all the features you need for bug tracking in software development. Ability to link issues together is a great feature. Able to create unique links to bugs for sharing.

Cons

The design and user interface seems a bit dated. Integration with Github needs more functionality. More customization options.

Review Source
 
 

Mary from Praekelt.org
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Does one thing and does it well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is decent, barebones bug management software. Easy to navigate and to browse, organise, and track bugs in software development.

Cons

Very old-school user interface. Tricky to integrate with more modern project/task management apps, although some of them are backwards-compatible with this tool.

Review Source
 
 

Dev from Damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Track your bugs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Best part of bugzilla is we can customize this as per business needs. It is a open source , free tool. only customer support and maintenance need money

Cons

As comparison of JIRA, its very less feature because JIRA supported agile fully but its doesn't. But use as per your need or convenience.

 
 

Khuzema from QualityPros
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

ease of use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Extremely easy user interface and feature rich product. Very easy to navigate throughout and quick response.

Cons

Found it difficult to set filters. Also faced some issues with content limit. Video are typically big in size.

 
 

Eric from EMC
Specialty: High Tech
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

It does what it needs to do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It can easily be customized and the states are clear. Functionality-wise, it worked well for tracking task items.

Cons

The UI is a bit outdated. I definitely had a decent amount of trouble importing test cases from CSV, so the ease of use here should improve.

 
 

Sharath from Intuit
Specialty: Engineering
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2017

May 2017

A versatile tool to log and track tickets.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I find bugzilla easy to use with a good set of options which helped me to log defects and track them. This was extensively used in my previous workplace and the general consensus was positive. The bug status and resolution parameters with a set of APIs made it easy to have a wrapper around it and use it extensively in our automation. The notifications and search filters came in handy more often than I expected.

Cons

The UI has not aged well and looks dated. It needs a refresh which could attract more users. This tool has potential and could be used to track other issues and stories. Could be bettered to fit the agile model.

 
 

Niketan from Intuit
Specialty: Energy
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2017

May 2017

great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love bugzilla

Pros

it is easy in usage and its user interface is understandable for people without technical knowledge;it easily integrates with test management instruments,it automates documentation

Cons

its interface is too sophisticated, complain that it is hard to manage the logged in errors and that there are many defects in code of this instrument

 
 

cuie from Alpine Data
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

easy-to-use while might be more attractive UI

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

easy to use; more options to choose - almost include everything which must be included in a bug report.

Cons

UI not so attractive: too-tiny line spaces, may add more space and some bright color rather than grey.

 
 

Nataliya from Lyons Consulting Group
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Review of Bugzilla

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, I like it a lot. Bugzilla is a great, helpful bug tracking tool and a project management platform.

Pros

I like nice user interface, It is very intuitive software, once I started using it, I did not have to put too much thought into it. I did not have to go through the training - it was easy to navigate.

Cons

I would like to see a better design, because this bug tracking system looks too plain on the front end. Some talented designers should be employed for that.

 
 

Sachin from ZEDO
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Good bug tracking system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's been very instrumental and handy in tracking and maintaining the bugs. Easy to segregate bugs based on the environment type, priority and product.

 
 

Aparanji from Igs
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Bugzilla is awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am using this tool from past five years and I love it

 
 
 
Showing 1-20 of 46

Roman from Information Technology and Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Bugzilla review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

BugZilla one of the best free issue trackers

Cons

No UI skins
today UI in new projects are more buitifull

Review Source: Capterra
 

Rajat from Ba Data solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Easy to track bugs

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Loved it

Pros

Open source tool
No license required
Easy to install and use for new users.
Great tool for defect tracking and managing defects
Well organized and very user friendly.
Great for managing multi-project level defect tracking.

Cons

Improvement required for project level documentations.
Improvement required in customizing dashboard according to users preference.

Review Source: Capterra
 

Gagandeep from OATI
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Bugzilla use for bug tracking and its open source tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am using Bugzilla in my day to day activity. Its up to the marks. It can manage my daily activity of bugs.

Pros

Bugzilla is a bug tracking tool. It is an open source project for mozilla. Its best for test case management. We dont need to buy the license for bugzilla. Its completely free. Some of the key features are;
Wide range of formats for bug lists.
We can track the time.
Informative report.
Watch other user options.
Last but not the least, we can use lot of Add-on.

Cons

UI is not much user friendly like old fashioned and unattractive. And kind of bit slow. Other than that its really good and ofcourse free.

Review Source: Capterra
 

Claudio from New Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

well known for it's features

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

a crowded interface but a lot of good features that make it a must have for a lot of developers

Cons

switched to more modern solutions that came out by imitating the filezilla formula but with nicer UIs

Review Source: Capterra
 


August 2018

August 2018

Ok Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It tracks bugs which is the only feature I used. I used it at a startup I worked at.

Cons

Comparing it to other software is like comparing DOS to Windows. It doesn't combine project management features like other programs. The search mechanism is really bad. Also, nothing can be edited which is terrible even if you have a spelling mistake. It's like watching a conversation in text-messages sometimes.

Review Source: Capterra
 


August 2018

August 2018

Simple tool for defect tracking

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It serves our needs for tracking defects and validation activities for our client development projects.

Pros

The tool is pretty easy to use. Saved filters/searches help keep track of pending tickets. Workflows can be programmed to track the status of a bug through a specified lifecycle.

Cons

Not sure if it's a limitation of the product or the way it was configured, but there don't appear to be role-specific restrictions on who can move a ticket to a specific status. For example - only a tester should be able to close a defect bug, but really any user can close as long as it's an available step in the workflow.

Review Source: Capterra
 


August 2018

August 2018

Sufficient bug-tracking system for small projects

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I thing the biggest advantage of Bugzilla is how easy it is to navigate across reported issues data.
One more thing I liked is short installation and learning curve.
We were a small project of 30 people and we needed something cheap and easy to onboard for bug tracking. We never regret we went for Bugzilla.

Cons

Only available via web UI. Works really slow via mobile browser.

Review Source: Capterra
 


July 2018

July 2018

Great at Tracking bugs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easily track bugs and ability to report bugs on project update.
The email notification was great to see status of individual bugs
The ease of use was a no-brainer
The cost was relatively cheap compared to others in the market

Pros

Bugzilla has been around for years and I have used it on many projects. The ease of use of logging bugs and email notifications sent automatically to preset groups to be aware of bugs. Viewing status of bugs is an ease as assigned bugs get updated by bug owners.
Another great tool included with Bugzilla is the reporting matrix, which allows the Test Lead and other Project leads to view all bugs and statuses.

Cons

The GUI is quite old looking but the web app does do what it needs to. There are more superior applications out there with more functionality and depending on what you were intending to use the application for you may opt for something like Jira.

Review Source: Capterra
 

Abhishek from Zee Entertainment Enterprises Limited
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Easy bug tracking tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Optimized database structure for increased performance and scalability

- Able to schedule reports

- Different views on bugs

Cons

- Attachments are not shown in the threads
- Difficult to track multiple threads
- Sometimes the UI is very slow, also the UI looks dull

Review Source: Capterra
 

nuwan from OMAK
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Bugzilla is a most well-known bug tracking tool.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

To get an idea about the bug tracking tool, this will be very useful. I report my first ever bug in Bugzilla.

Pros

1. Easy to use & understand the system.
2. Can manage the release versions & multiple projects.
3. Highly customizable for the bug tracking perspective.
4. Most of the major features are included.
5. Can export the bug list to a several documents types.
6. Can view the overall bug status.

Cons

1. UI should need to improve. Sometimes it feels boring to use the system.
2. Animated gifs are not supported.

Review Source: Capterra
 

Naveen from Astrea IT Services Pvt Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Leading defect tracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The product allows testers to report issues, and developers to update testing staff and project management to update the progress on defects. Over all fairly reliable and easy to use.

Pros

Bugzilla is a popular software for managing defects. It supports standard features for a defect life cycle system. A developer can put estimates on time needed and then track the actual time. A developer may also put deadlines.

Cons

Features related to Agile project management are limited. At times performance can be an issue. User interface may appear a bit outdated.

Review Source: Capterra
 

François from Altasciences
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Manage your bugs, features and development cycles right here.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use it daily and in a validated environment, it does support our regulated needs.

Pros

Mature software, good management of bug history, versions, for multiple products, very customizeable as well.

Cons

Automated testing not supported as built-in functions. We managed to do it with an add-on but the graohical interface for this is not intuitive.

Review Source: Capterra
 


June 2018

June 2018

Decent for bug tracking, but that's it.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I liked the simplicity of logging and tracking bugs, plus it's free to any team that wants to use it.

Cons

Unfortunately, since it's open source and free it doe look a little dated compared to something like JIRA.

Review Source: Capterra
 

Paul from Future Gadget Lab

June 2018

June 2018

Got the job done

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The software's major strength is that it's basic and easy to use; there's not really any learning curve.

Cons

The strength is also a weakness, as it felt somewhat barebones and spartan with such a simple interface.

Review Source: Capterra
 


June 2018

June 2018

Our company uses this for bug tracking and fixes ion the design phase of our client work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is basic and easy to use. The layout of information flows very well and it is easy to search for the tickets you need.

Cons

It could have a slightly better interface. Something more pleasing and less bland but functionally it works well for our needs.

Review Source: Capterra
 

Permana from Bullseye
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Stable project management for software house

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Has all the features for software development project. Integrated well with NetBeans IDE, so we can directly update tickets without opening BugZilla.

Cons

Before JIRA, this is the first choice for software development, but the UI needs some refresh to catch up with another todays software development project.

Review Source: Capterra
 

ravi from Open Access Technologies, Inc.

May 2018

May 2018

One of the best tool for tracking issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A handy tool for beginners, good tracking of the issues and all the emails are sent perfectly for every issue. We have resolved many issues of some of our softwares with it's help. The team is happy with the information tracking on issues.

Pros

We can link so many people to an issue and any findings will be reported to all the people in the email list. The database capabilities are very optimized. I think there is no match to bugzilla when it comes to pricing, an open source alternative to our worries. We have some great login options availaible with bugzilla.

Cons

Weak support with third party tools and low integration is making it fade. However a large community always has answers to your questions, but some questions still goes unanswered.

Review Source: Capterra
 

Arthur from DUOSHIRO
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Works if you don ´t need anything fancy and wants something free

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Well, the software is ugly and complicated but at least it´s free. You just need a place to host it and you´re good to go having headaches.

Cons

The interface is terrible, sometimes you will get lost in the application. You should consider this option only if you couldn´t find any other.

Review Source: Capterra
 

Ahmed from ANAcademy

May 2018

May 2018

It was the standard. Was...

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It's nice, but there are better solutions nowadays

Pros

Bugzilla has a long history as the go to bug tracking software. It's robust, full of features, and quite reputable

Cons

It's a bit complicated. Interface is archaic and doesn't cope with modern design principles, and sometimes installation and administration can be a nightmare!

Review Source: Capterra
 

Mohit from HCL Infosystems Ltd.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

Do its job well ! Good if not perfect.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A very cost effective bug tracking application which does its job well. No complaint as compared to price.

Pros

Main benefit of this software is its open source architecture. It carries virtually no cost and very good community support which provides guidance on virtually every aspect. Notifications are good and suits your need. Advance search options and report systems are efficient and does its job well.

Cons

As its open source so customization level is not very good. Navigation to errors is tricky and complex.

Review Source: Capterra