About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edi...


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Supported Operating System(s):

Web browser (OS agnostic)

1,448 Reviews of ClickUp

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,242)

1,242

4 stars

(390)

390

3 stars

(36)

36

2 stars

(8)

8

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1448 results

October 2019

Matthew from Tagticians

Company Size: 1 employee

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Finally a project management tool that is easy to customize and use

Very positive. They have good promos that will let you get started with a 'permanent' discount. Their customer support is superb and overall I feel confident that their future roadmap will help them improve ClickUp even more.

Pros

The suite of features offered make it easy to tailor ClickUp to your on requirements. As a solo contractor I do not work in large teams, but still need a power project management tool to help me in my daily acitivities. ClickUp does this while keeping the price realistic and attractive for single users. Their new 2.0 version has improved the UI significantly and in combination with their integrations I am able to automate a lot of work saving me a bunch of time.

Cons

The number of features can seem overwhelming sometimes, especially when setting up your workspace for the first time. I would like to see their Google Chrome plugin also in the mobile Gmail app so that I can create tasks on the go. Mobile integration is poor forcing you to swith between apps to create tasks.

Reasons for Choosing ClickUp

Flexibility in the product. Sometimes I need boards, other times I need lists. I can invite guests to ClickUp at no extra costs which both Trello cannot do, without them being only an observer. Todoist is simply too limited as a project management tool, but I used them for many years prior to switching.

December 2019

Sharon from Integrity Partners Inc.

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

December 2019

Got Mutiple Projects - Get ClickUp

I've tried several similar programs. While the layout is comparable across them, ClickUps calendar integration along with the ability to add subtasks AND checklists make it a clear winner for me to track multiple projects for multiple clients.

Pros

Multiple view of information allows me to see data across projects a breeze. The mobile app has great functionality and is not limited to one view like some competitors. What I appreciate most is that the calendar of dated tasks easily integrates with the calendar on my mobile device so I have all of my dated activity in one spot!

Cons

The free version was recently updated to reduce functionality under this plan. Even solopreneuers will need to upgrade to the Unlimited Plan to get the benefits of the program.

Reasons for Choosing ClickUp

As a consultant, I have a need to manage multiple projects for several clients at a time. To get the same functionality that ClickUp provides I would have had to pay for multiple users, even though I only need one user.

December 2019

Lorin from Customer Intelligence Institute

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Best in Class Contender

We've had experienced with many different project management and productivity platforms. ClickUp is relatively new but we were delighted to find it. We needed something that we could customize to our workflows, and I actually wanted something that I could use personally as well. So far ClickUp has been perfect. Usually platforms that try to do too many things wind up with a mediocre service. With ClickUp, it there are a surprising number of features and capabilities, all that perform very well which is something I haven't seen before in a single platform. The interactions with customer support have been phenomenal and I like that they share their core values on the marketing site. Set-up was also very easy. Because ClickUp is a fairly robust platform relative to some other apps out there for smaller teams, I took a little more time than I usually would to onboard and watch the set-up videos, but it was still under 30 minutes. It was fast, easy, simple and gratifying to customize, and it's meeting all of our needs so far. To top it all off, the Freemium plan is unbelievably robust, and the paid version is more affordable than in seems it could be. This company is doing a lot of things right and I would definitely recommend them.

Pros

- Customization - Clean interface - Ease of use - Customer support - Ability to to embed files/urls into tabs - Calendar integration - List view/board view - Freemium plan is incredibly robust, low-barrier Premium plan - Great desktop app

Cons

Interface could be slightly more streamlined Maybe a better name than ClickUp? There's really not that much not to love so far!

Reasons for Choosing ClickUp

Best value Most customization Most relevant capabilities

October 2019

Bhavesh from Ekahal

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Amazing tool for task management

We use ClickUp as a project and task management tool. We are a consulting firm that manages multiple projects at a time with different people responsible for each. As we also work with freelancers for some of the assignments, it is very easy to manage their tasks also via Guest access.

Pros

The flexibility it provides in terms of access management, task creation, and task tracking. The option to view the tasks from an individual (task performer) perspective and also a view that helps manage the project as a whole with multiple tasks and subtasks.

Cons

The one area of improvement can be in terms of the reports it provides. Currently the reports seem very limited and may have scope for improvement.

Reasons for Choosing ClickUp

ClickUp was the most flexible and provided great value for money. With ClickUp 2.0, we don't feel the need to explore other options

March 2019

Andreas from sPeople

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

March 2019

Clickup is packed with features, but it needs some polishing

Clickups main strength is to give the user full control over how they want to manage their tasks and checklists, while also give the option to viw them the way they prefer it. There is a bit of a learning curve with clickup, but one you get the hang of it, clickup has the possibility of saving a lot of time (for example with recurring tasks for us). For the productivity freaks like me, clickup is an uncut diamond that need a lot of polishing (mainly better styling in terms of visibility of featues - especially for people with bad eyesight like my girlfriend - but also in terms of using the screen space as optimally as possible). I hope that with time the styling gets updated such that new users can get the same enjoyment out of this system as we have when we applied our own styling to clickup.

Pros

I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week. Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

Cons

The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another. Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it. Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed. To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us. We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.