About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edi...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

2,120 Reviews of ClickUp

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,578)

1,578

4 stars

(489)

489

3 stars

(43)

43

2 stars

(10)

10

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2120 results

February 2021

Irfan from DatumSquare IT Services

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great Tool for My Small Projects

I loved it overall especially because of its pricing as compared to some of the other options in the market.

Pros

Great experience with the product initially I was a bit hesitant to use and recommend it because I did not know about the product at all but once I started using it I fell in love with it. ClickUp support is excellent and the team behind its development is vibrant because one can see with frequent improvements and updates to the platform They keep on adding innovative features to the product which you will not find in your conventional project management software

Cons

It can be difficult in start because of so many things in place but once you get to know the features you fell in love but start can be cumbersome. Because of so many of the features initial set up can be difficult for some.

Reasons for Choosing ClickUp

Because of its cost I chose ClickUp for many other products I needed to pay for features which I don't need or don't use.

February 2021

Bakari from Bakari Media

Verified Reviewer

Company Size: 1 employee

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

ClickUp: The Best Task Management Application I’ve Ever Used

It was pretty easy to get started using ClickUp, though it has many features to learn and use. I also found it pretty easy to transfer my many of project lists in Todoist over into ClickUp.

Pros

I've used over eight different task management applications over the last 10 years, and finally ClickUp solves 90% of my path management needs. It seems like ClickUp offers new features and updates on a nearly weekly basis. It includes several different ways to view tasks and projects, as well as the ability to keep track of goals and milestones. I like how I can easily create templates for projects, tasks, and lists, as well as archive lists for later use. The development framework for ClickUp allows developers to keep adding features to the application, but at the same time maintain the core user interface. Though I don't use ClickUp as part of a team, it does come in handy when I invite and share projects or tasks list with guests. ClickUp may be more than what many people need, but it is one of the best applications I pay an annual subscription for.

Cons

I wish ClickUp allowed for assigning reminders to individual tasks rather than assigning universal reminders to all scheduled tasks.

Reasons for Switching to ClickUp

Though Todoist is a nicely designed application, it provides on a few ways to view projects, and it doesn’t include built-in automations.

March 2019

Andreas from sPeople

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

March 2019

Clickup is packed with features, but it needs some polishing

Clickups main strength is to give the user full control over how they want to manage their tasks and checklists, while also give the option to viw them the way they prefer it. There is a bit of a learning curve with clickup, but one you get the hang of it, clickup has the possibility of saving a lot of time (for example with recurring tasks for us). For the productivity freaks like me, clickup is an uncut diamond that need a lot of polishing (mainly better styling in terms of visibility of featues - especially for people with bad eyesight like my girlfriend - but also in terms of using the screen space as optimally as possible). I hope that with time the styling gets updated such that new users can get the same enjoyment out of this system as we have when we applied our own styling to clickup.

Pros

I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week. Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

Cons

The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another. Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it. Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed. To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us. We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.

January 2021

Brandon from Words Have Impact, LLC

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2021

Flexible Tool That Has Allowed Us to Scale Our Project Management Capabilities

We turned to ClickUp because we were quickly outgrowing to-do lists with Trello. We found that ClickUp could do about 90% of what the competition could, but at one fifth of the cost. ClickUp has turned out to be an important collaboration and project tracking tool for us, and we feel confident that it can grow with us into the future.

Pros

* Numerous ways to customize the software to fit your workflow. * Great way to keep all resources needed for a project in one easy-to-access place * Allows a number of guests, which makes it easy to share resources with clients * LOTS of ways to view your projects and data * Multiple ways to access each function; each user can find their own way to access needed information * Daily work summaries * Good communication tool * System is smart enough to make guesses as to what you want to do--for example, if you paste multiple lines of text into a task name field, it will ask if you want to create multiple tasks

Cons

* System can be slow/laggy sometimes * Requires a bit of setup/customization. It can be done, but adds to the learning curve. * Needs a module to create bills/invoices from a template given tasks that are done (they say they've been working on this for a few years...) * Takes getting used to all the features and ways to display data

Reasons for Choosing ClickUp

ClickUp had 90% of the features that Wryke had, but at one fifth of the cost. I will say that Wryke's sales and onboarding team were amazing, whereas ClickUp's is almost non-existant-- it's mostly going to be DIY for you. So, for a very large organization, that might not be good. But for a small business that wanted to customize a lot anyway, ClickUp was a no-brainer.

Reasons for Switching to ClickUp

Not powerful enough as a project tracking tool. Trello could be expanded using the appropriate plugins, but getting just the right functionality would have ended up costing us more than getting a software package specifically made for the kind of project management we do. Out of the box, Trello just lacked features we needed, such as scheduled reminders, guest access, automation tools, etc.

December 2020

Filip from CoMantis Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Flexible, Intuitive & Full of Features

Now that I’ve used it for almost a year, I feel very confident in its abilities. It took me a while to understand how to use all of its functionalities but it wasn’t hard, it just took time. Now I can build really useful systems with it, from client portals to even advanced relationship management and client engagement solutions. I’ve set it up so it’s useful to me and my team but the overall feeling is that it drives me to do work rather than to track time or check on tasks or look at reports. It really focusses all members to complete tasks!

Pros

I really like how it allows you to create any structure. Using spaces, folders and lists, I can segment clients in different spaces, organize projects in folders and use lists for project stages. I like how they offer many templates (I recommend every newbie to start from there) with ready functionality like agile project management or even a light CRM. I also like to use their native apps on desktop and mobile because they’re intuitive and easy to get into.

Cons

One must have some experience with productivity tools to get into the useful features. Because the system offers such a high level of flexibility, it demands an organized and streamlined implementation to get the best benefit out of the product. Although extremely easy to configure, one needs to have experience in generating reports to understand how to build the dashboard widgets optimally. A lot of time can be spent on understanding how the system works and at the beginning it feels like nothing is happening.

Reasons for Choosing ClickUp

ClickUp gives me the best value for money over all other products I investigated. I needed a tool that gives me all functionalities for one price, not to be very expensive and to have high level of automation capabilities. ClickUp also has very good control over the entire process i.e. when configured properly, it also guards me from making mistakes by choosing an easier option and causing havoc in the organization.