Dovico Software

The support from Dovico staff members is great, always ready to answer any questions I might have.

Pros

The application has been stabled since we have installed it way back. It is easy to use for the end-users.

Cons

We can no longer upgrade to a on-premise version. We are still on the old Track-IT Suite version and missed the deadline for the last on-premise since support is no longer available.

Amazing customization, detailed reports and very helpful

Pros

Detailed Report, Real time tracking, customized task options, excellent customer service

Cons

No complaints for now

Advice to Others

Try it!

We have been using this program for over a year and it works well for our company.

Pros

Keeps timesheets and projects organized

Cons

Takes some work to get it set up initially, however once its set up it easy.

Advice to Others

Do the webinar.

I've been using Dovico Timesheet software for approximately 1 month now and am quite fond with it. It's very user friendly and customization is simple, yet effective. Like all other programs, it has it's limitations here and there, but the company is very helpful and willing to work with you and your needs. All-in-all it's a solid web-based time tracking software and I recommend it to others.

Pros

User friendly, simple interface, excellent customer service, great value for the cost.

Cons

To an extent, you're unable to alter some of the database structure. Ex: there's a layer that I'm required to use, but is not necessary for my needs.

Likes Best

At the end of the day time is money, and if your spending time trying to gather billable time on your projects then your loosing money.

Dovico has allowed us to cut admin time/costs and allow us to access project time and costs on the go and freed up time to do other things. super easy to set up.

Likes Least

I have no complaints about this software no glitches or anything customer support is always there and they send you video clips on how to..

Recommendations

there is no expensive server to buy no software to by no big bill on training. Just a single low cost monthly fee per user so cheap it was hard to believe vs other software products that we tested

Likes Best

This software was the best at getting me organized and getting me on track with timesheet data. It functions very easy and it was fast to update the system. All the multitasking Dovico does this is the easiest program for me to use.

Likes Least

I haven't had any problems working with Dovico. it is simple to use and the awesome tech support was cool. I liked talking to a person. It felt like they were there with me helping me and not just giving me a product they don't care about.

Recommendations

To try this product you will simplify your management multitasking duties, give your employees peace of mind and also take stress and pressure knowing that the program does work and if you have any problems some live person with a nice personality is there to take the time and sincerely help you.

Likes Best

Easy of imputing hours and using the categories for individual work format

Likes Least

Different tabs to refer to when inputting hours. And making sure you cross reference your numbers

Recommendations

I would breakout the pages in different tabs and have separate columns for hours that you input

Likes Best

the ability to customize reports. the simplicity of operating.

Likes Least

not sure. We did ask to enter items on a monthly basis and was not able to accomodate.

Recommendations

try it on their trial basis, you will love it! It is worth the value.

Likes Best

I love how easy it is to use and that I can use the app on my phone to track my hours.

Likes Least

There really isn't anything I don't like about it (except that this is the 3rd time I've tried to submit my review before it crashed!!)

Recommendations

I highly recommend that you install the app to track your hours on your phone.

Likes Best

It's user friendly and saves time. You can also track your time better and it runs reports to make billing easier.

Likes Least

Like anything else, people resist change. Once you get used to the software it's much easier than past procedures.

Recommendations

Give it a chance. What may seem confusing at first it's very simple to use.

Likes Best

It is easy to access (via the web or app) and easy to use (automatically saves any updates I make).

Likes Least

Website looks a little dated and could use a facelift but other than that I don't really have any complaints

Recommendations

Use it to streamline management of your team and projects

Likes Best

user friendly and easily accessible via other smart devices

Likes Least

when trying to track your expenses, it can be a bit tedious

Recommendations

it will save us time moving forward and will help to keep us more organized.

Likes Best

I like that this software keeps memory of my jobs so I don't have to enter a job name in over and over.

Likes Least

It take some time to set up but once it is set up it easy to use.

Recommendations

Try it out and see if it works for your company. It will probably be most helpful for employees who bill to multiple jobs in a month.

Likes Best

It's relatively straight forward and intuitive. I like the overall process and the support features are very helpful.

Likes Least

Wish there were simpler ways to customize certain functions

Recommendations

I would offer a more comprehensive user guide / introduction instructions in order to help learn about other functions within the Dovico software.

Likes Best

From the initial Webinar to implementing the software; Dovico has done what we've needed it to do. It's simple and easy to use, it saves time and money. The staff has been incredible helpful from the beginning. They're very easy to work with and will work around busy schedules.

Likes Least

The only thing our employees would like to see improved is how the expenses are tracked. You have to make a new sheet for every job, instead of being able to do one sheet per period.

Recommendations

Definitely give Dovico a shot. Their time tracking and expense software is simple and easy to use. I would also recommend looking at Big Time, they were our second option.

Likes Best

The time sheet feature is fantastic, and the project management options are very useful.

Likes Least

There was nothing that I didn't like about this software.

Recommendations

Give it a try. You will definitely be glad that you did.

Likes Best

I like how it saves the time entries automatically. The ability to customize reports is also very helpful.

Likes Least

The interface is dated. I would like to see pie charts too.

Recommendations

Make sure customer service is excellent. Dovico's customer service is great.