Glasscubes Software

4.59 / 5 (162) FrontRunners®

About Glasscubes


Glasscubes offers cloud-based collaboration solution for businesses. It provides for file sharing, collaboration and document management, making it accessible from devices with an internet connection.

Glasscubes’ file sharing module lets users store their documents in the cloud, while it’s online community facilitates knowledge sharing. Users can upload any type of file they want without size restriction and can share files with people who are not subscribed to Glasscubes by sending them a password-protected link.

This software features a “whiteboard” tool, where team members can jot down notes and attach images and links on a shareable whiteboard. Glasscubes also offers a buildable knowledge base, allowing team members to share information and questions in one location. Users can attach conversations to documents and make sure the relevant documents are associated with a project.

Pricing is based on the number of users per month. Telephone and live chat support are offered.



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Supported Operating System(s):

Web browser (OS agnostic)

162 Reviews of Glasscubes

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(100)

4 stars

(57)

3 stars

(5)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 162 reviews

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June 2016

Michelle from National School of Healthcare Science

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2016

Glasscubes; a great tool for sharing information and working together on projects

I started to use Glasscubes a few years ago when our team started working on projects with colleagues based around the UK. My first real experience was working on producing a short online course with colleagues in Manchester. Glasscubes made it so much easier for us to get feedback on content quickly and we didn't have to worry about version control as Glasscubes clearly shows you the history of who has accessed what and when. Everyone in the team could see the same information and we knew what we were all working on was the most current and up to date content. It definitely made life a lot easier for us.

Pros

Things I like about Glasscubes:
1) Its easy to use
2) You can upload documents that multiple people can access
3) You can give specific people access to a project
4) You can access Glasscubes from anywhere
5) I can create my own task list to keep on top of my workload and others can also add to that task list
6) Glasscubes notifies you when someone has added to a project you are working on or has assigned a task to you

Cons

I haven't found anything yet that I really don't like.

June 2016

Mark from North Central Conference

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2016

Glasscubes: Fantastic File Sharing and Virtual Office Resource

In searching for a resource that would tie multiple working teams that adjudicate and support over 70 churches and social service agencies in the upper Midwest of the USA, we explored many options but settled on glasscubes. Ease of use, excellent labeling and parking of necessary files, reviews, collaborative projects confidentially limited to particular subsets of larger collaborative team was a huge seller. Being able to use discussion and polling options for online formal decision making, global calling options, doc reviews, pushed notices, universal calendaring and strong tech support made glasscubes an easy decision.

Pros

Ease of use
Excellent labeling and parking of necessary files
File review and collaboration made easy
Easy management of access for large pool of users
Great discussion and polling options for online decision making
Global calling options
Pushed notices
Good calendar tool
Strong tech support

Cons

Sometimes difficult to review docs in native viewer/editor
Costs lower under 'per workspace' model than new 'per user' model

August 2018

Nick from Wagada

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Glasscubes Intranet/CRM - What a find

Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.

Pros

- Easy of use
- Breadth of Functionality
- Amazing support
- Great supporting documentation
- Cross platform and device availability

Cons

- would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.

Response from Glasscubes

Replied August 2018

Hi Nick, Thank you for your review. Just as an update for you, we are currently developing our Microsoft Office 365 integration. We anticipate it being launched towards the end of this quarter. Best regards, The Glasscubes Team

October 2017

George from Southern Universities Network

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2017

A brilliant collaborative tool

Pros

My department works across several higher education institutions which all operate in slightly different ways. Before we subscribed to Glasscubes, the challenges we faced performing simple tasks such as file-sharing, collaboration and diary coordination were taking up a significant amount of admin time. We're now working much more efficiently on Glasscubes and the extra features, such as Task Management, are a real bonus! The support in place for teams working on Glasscubes is some of the best I've seen with any product or service; whether you head to the Glasscubes Help Centre and read the tutorials on every aspect of the system, chat to the support team on the messaging feature, or phone them, you're never far from help. I've had very few issues so far, but they have always been solved really quickly and thoroughly.

Cons

There is very little I dislike about Glasscubes as a company and a product. I am truly impressed as a customer. One aspect that perhaps has room for improvement is the development of features on Glasscubes - specifically that there are so many brilliant suggestions by users that the task of implementing them all is next to impossible. Having said that, the very idea that users can request features that they would find useful in their work with Glasscubes is a great system in itself and another reason I fully recommend it to companies and teams of any size.

March 2018

April from Tarkington High School

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

March 2018

My experience with glasscubes has been that it is very simple to use with a few downfalls.

A huge benefit that I received from this software was the ability to share files, manage documents, and create my own personal content in one place. Whereas in the past, I would have had to use several different types of software to get all of these things done in a timely manner.

Pros

The thing that I love the most about this software is that I can easily share files and manage documents without worrying about security concerns. I also am a fan of the fact that I can create my own personal content within the software making it possible for me to use just one software compared to the many that I used to use.

Cons

The thing that I like least about this software is the fact that sometimes it can be very difficult to review documents while in the native viewer setting. Another thing that I am not a huge fan of is the fact that most features are add-on software that is available to you at a higher cost that can be very expensive when added with the initial cost of the software.

August 2017

Jannine from The Leprosy Mission International

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Easy-Intuitive-supportive. Highly recommended

collaboration and internal communications has increased many-fold as people find it so easy to use.

Pros

I work for an international NGO and we have staff and Board members in about 40 countries. We were finding that our former intranet platform was no longer fit-for-purpose and 'clunky'. Our users were disatisfied, so we had to change.

We started testing out Glasscubes late 2016 and right away the support team have been answering our questions quickly. No question is ever too small.

We moved our intranet over to Glasscubes in April, with full launch in June. The platform is so user-friendly and we have seen a great increase in engagement from our global staff in the short time we have been using it. It is so intuitive. Many of our staff use Facebook, so they can figure out how to use it with miminal training.

The support pages are great and the live chat and admin forum are really useful for problem solving.

Highly recommended if you are looking for a collaborative platform.

Cons

This is more difficult to complete. Not being able to label mutlipl documents are a time is a bit of a pain - but the glasscubes development team is looking into a fix for this.

July 2016

Jeremy from Training Associates

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2016

Glasscubes is a good Cloud solution

As a multi-site company sharing sensitive data, we needed an internet based system so that we could share and update data easily. Of all the systems we've seen and tried, Glasscubes offers the best combination of features and pricing. It works well for us and we've been using it for many years.

Pros

It's easy to access and to use, particularly given that most of our users are not technically minded

Cons

On-line editing and sharing of documents could still be improved

June 2016

Tim from National School of Healthcare Science

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2016

We'd be lost without Glasscubes!

We use Glasscubes to manage and create thousands of assessments in order to train the healthcare scientists for the NHS. We have a distributed team of many hundreds of people that work together collaboratively and seamlessly across the NHS. Without Glasscubes our work would not be possible. Our teams are busy people that work on the front line in the NHS, by using a system like Glasscubes we save time, money and effort by allowing our teams to work together easily at times that work for them. I'm really not sure what we'd do if we didn't have Glasscubes.

Pros

Easy to use
Easy to set up
Easy to get people started
Cost-effective

Cons

Could be improved for mobile devices

May 2017

Jason from Astor Bannerman Medical Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Great customer service and best intranet around. Intregral part of our company now.

Pros

Easy to use and support has been excellent. Particularly useful for controlling document versions and issuing the latest information to your team. Would recommend to anyone looking to set up a company intranet

Cons

There is not an app version yet, so is not the easiest to use with a tablet. I believe this is being looked into though.

Response from Glasscubes

Replied May 2017

Hi Jason, Thank you for your review. We do have native mobile applications available now. Here's some information for you https://support.glasscubes.com/hc/en-us/articles/212489549-Glasscubes-for-mobile-users. The Glasscubes Team

December 2017

Dee from Big Rock

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Fabulous tool....excellent product

Effective communication, organization, improves our efficiency. The chat feature helps us communicate in a way which keeps the noise volume down in our showroom environment. Perfect tool for our business. Could not be more pleased. Also has a downloadable app for smart phone users, which allows our outside sales team connectivity.

Pros

We could not be happier with this product! Excellent value, affordable, perfect for our organization's size and needs. Did not know a comprehensive product like this existed. Glasscubes' support is dependable. Communication is stellar. Could not be more pleased, and my company has benefitted from this purchase. It has changed the way we work and improved our efficiency. It give us the tools larger organizations have, and has streamlined the way we communicate and organize particular functions. The downloadable app for smart phones was a big bonus. Amazing product, exceptional value.

Cons

Looking forward to the Calendar feature being a part of the app. Otherwise, I do not have any cons to convey.

June 2016

Erez from Newbridge Healthcare

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money