Project Insight Software

We used this with a third part integration partner, it was really their tool. I just found the overall experience to be a big clunky compared to other agile tools i’ve used.

Pros

This tool had great detail in creation of the tickets or jobs. I liked the customizable fields and the ability to upload videos or images.

Cons

I could only ever get to my projects by hovering over the header and cruising over to the “!” icon.

I also wish when you were creating a ticket, the number of the task displayed during creation so I wouldn’t have to go search for it after creating it to know how to reference back.

We have been using project insight for nearly 3 years now, where the support has been excellent.

Pros

Project Insight is a simple and effective tool in managing multiple projects across the business. The tool is easy to navigate and can generate reports, thereby reducing manual work.

Cons

The export functionality can be restrictive at time which some customised featured should be standard.

Project Insight support has been so great. They continue to help find ways to help my company improve through the use of their software that together I know my company will eventually get to the improved level we want to be.

Pros

PI has so many great tools and reports it is excellent to allow users to "deep dive" on their projects to help identify issues and tasks that may need improving.

Cons

Like most users having learned on MS Project, PI is not quite to the level of ease that MS Project provides and becomes cumbersome when changes or additions or unique schedule things are required

This is great software for Project Managers that supports PMBOK!

Pros

This is an innovative; forward thinking, very intuitive Project Management Software. This is very easy to use and set up. There is tons of help when you are getting started. This software makes collaboration simple and fun.

Cons

I would like to see a mobile app for the Android market. I think the mobile app would really help get things done on the road.

The ability to see more into project work, manage resource allocation and task completion. Drive projects to completion.

Pros

Project Insight has a robust project management system is highly customizable without impacting back-end table structure. Power users have the ability to create their own forms and add form fields to reports. Consultant is very responsive to requests and is delightful to work with! Videos and online software guides help users become acclimated to software; most recently, the Project Insight team has added AI to assist with reminders for team members (for time entry and other administrative tasks.) Animated figures assist and coach users with software.Project Insight also makes resource allocation simple! Project Managers and Resource Managers are able to quickly see when staff (resources) are overallocated on tasks during a given day or week and are able to shift other resources to that task in order to ensure the task is still completed on time.There is so much I could say about Project Insight - I have enjoyed using it tremendously.The software won the CODiE award for best Project Management solution in 2017.

Cons

This is a difficult question. I suppose that if it would be possible to change the reporting features so you could set up reports in PI the way you can in Excel so export was not necessary, that would be amazing.

Pros

PI offers some great report templates to work with and each report can be customized based on the columns you want and the info you are trying to collect.

Cons

There are some navigation issues that could be cleaned up within the application. Also the exporting feature is not very clean right now but I think that is more of a microsoft issue. Makes more work on my end to clean up the reports I download from PI.

As a software development house implementing of own software solution we needed a quality product which could be configured to our own processes and replace MS project and an existing timesheet application. Project Insight provided an alternative integrated solution which was quick to deploy and adopt company wide.

Project Insight enables our project managers to quickly create plans from templates in order to monitor the progress of tasks and ensure project performance is maintained throughout. With Project Insight our projects follow standard implementation processes thus providing consistently and enabling teams visibility of progress and commercial performance in real-time.

The visibility that Project Insight provides our management teams has enabled us to address issues earlier, fine tune processes and work to improve the accuracy of project forecasting whilst ensuring that the project programme remains under complete control.

On the few occasions we have needed support the team at Project Insight have been responsive and they continue to provide us with an excellent level of customer service through regular account management calls.

This tool enhanced the way we tackle projects and gave us a better visibility the total hours associated to each project. We are very pleased with the ease of use and the team providing support.

PI has helped increase efficiency and transparency in our business. While it may not always be intuitive, the customer service is incredible and have always helped us figured out how to get what we need. There are a lot of features that we haven't even touched yet. The reporting capability is especially useful.

I find PI very easy to use and use and customize. I quite often create numerous "custom fields/items" for a project and use these, in conjunction with "custom reports" to manage my project. I also find the support team very responsive to questions and/or problems (which are few and far between).

Keep up the great work!

Handles the basics of project management well - project creation, task plans (if you're familiar with MS Project this will come easily), resource planning and tracking, project status reporting, etc. It is used by the development team of the IT department for all PM, including the tracking of all hours. Entire team brought up to speed very quickly on the use of PI. Permissions are a bit tricky so pay close attention to this in the training. I recommend the software to all size organizations.

PI is a full bodied product with many layers of customization already built in. The team in California is both knowledgeable about the product and a pleasure to work with. I'd totally recommend this software to someone looking to understand where their efforts and money are going month to month.

I was first introduced to the Project Insight, Program Management Tool, when I was asked to deploy the tool for the Avaya Corporation in 2013. Avaya is a global company with Project and Program Managers worldwide supporting Global Complex Managed Services.

I was asked to deploy the Project Insight, Management Tool worldwide in 45 days. I had never deployed a Program Management Tool and this was a very aggressive schedule. We deployed the tool on 5/31/13 and it was a successful deployment due to the flexibility of the tool and the support from the Project Insight team.

The tool is very flexible and the reporting capabilities are strong for operational views, which is our main use for the tool. The tool is very easy to implement as I had never implemented this type of a tool before and my main focus in the past was Program Management not tool deployment.

As I mentioned above, due to the flexibility, ease of use with the tool and the support I received from the Project Insight Team with such supportive folks as Wes Kliewer and his knowledge of the tool and the collaboration from Wes contributed to the successful deployment of the tool. Today the Project Insight tool continues to grow across organization within Avaya.

The high level of customer support is what you do not see often these days, especially after you have purchased and deployed a tool. It is very obvious the continued customer support and customer focus you receive from all of the Project Insight team, this is a very high priority with them.

Thank you all, Project Insight Team!!! We did it together!!!