About ProjectManager.com

Projectmanager.com is a project management software solution that offers applications including budgeting, time tracking, task management, document management and reporting.

Projectmanager.com also offers Gantt chart functionality that updates automatically. The software integrates with MS Project, allowing users to import MS Project plans and customize security settings. It also integrates with MS Excel, Word and Project Server, as well as Google Docs.

Tasks can be assigned with or without dependencies, and resource availability is shown for each. Users can create and customize multiple dashboards, while resource management functionality allows users to monitor the progress of specific tasks and reallocate resources as needed.

Projectmanager....


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

326 Reviews of ProjectManager.com

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(153)

153

4 stars

(105)

105

3 stars

(36)

36

2 stars

(10)

10

1 stars

(22)

22

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 326 results

December 2018

Cesar from UNIV-Politecnica Territorial de Aragua

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Efficient management tool to develop projects online

Among the many advantages with which ProjectManage has our organization has allowed: Manage the workload of the team more efficiently can solve the difficulties at the time they arise, manage multiple projects without major inconvenience and even achieve coordination between several simultaneous teams promoting healthy competition, Produce and send reports in real time to strengthen the proposed goals from the general management of projects.

Pros

The different applications that the management tool has as it is The customizable project control panel allows us to know if the programmed activities are being fulfilled in real time, in addition the other multi function that is quite useful is that through this system it is possible to create, monitor and share several simultaneous plans of the online projects required by the organization, and this can be done quickly and easily and with multiple views for your team. On the other hand, the various teams that are formed to develop the projects can be created their lists of personal tasks, even if you have assigned several tasks at once and this will show the progress that each of the assignments that they have.

Cons

Like any program that manages the project, this is a complex system of monitoring resources, managing time and the activities carried out by our company's staff, so the complicated task is to automate the weekly tasks so that we can follow up with a margin of time. optimal and for that a team of developers is required that is very familiar with ProjectManager, also in a totally online program that depends on the internet service that you have since if there is instability in the service the online supervision as well as the sending of multiple documents of interest is affected by this situation.

January 2021

John from FMH

Company Size: 2-10 employees

Industry: Marketing and Advertising

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

1.0

Functionality

5.0

January 2021

The Worst Customer Support Experience in 11 years of ONLNE Marketing!

Read above. Arrogant customer service. Deleted my account without any warning left me hanging and would not return calls or emails. I lost E V E R Y thing. Files, creative, videos, and cost me a full day of staff not having access to their data.

Pros

This software is great. I spend a whole day looking for an alternative to Asana. I spent two days setting it up and was super excited. I did this cause the price point looked fantastic. However, when I went to connect the API, which is mentioned in the FAQ's how to set this up, I was told I had to upgrade to ENTERPRISE. My costs would go up to x4.

Cons

Customer service. There is no phone only and an answerphone. And the guy Derek on the end of the emails decided to delete my entire account without warning. He did this as I said the API is not mentioned in any of the features and it's in your development section and when I went to ask how to connect it he wanted me to upgrade to ENTERPRISE - then he said, 'I'll let you have it if you join to Business and pay IN FULL ONE WHOLE YEAR? Arhhhhh, that's not the way business is done? The issue I have is there is NO mention of the API connection in any of the plan features when you read through the FAQ's and Developer section, you will see clearly the system has an API. No mention that you have to pay extra. I then said its not on and there's an error in this case. I received the following email. You are not a good fit. And with that, my entire data and account was deleted. No warning, nothing. Just see you later and all the best finding another platform. Unbelevieble.

Reasons for Choosing ProjectManager.com

It looked better but when you get into the detail its not so good! The API key is not included in the top online plans that you can sign up for. I spent ages setting up only to have all my work deleted by some arrogant customer support person. In my 11 years of online marketing, I've never come accorss this before. Never.

Reasons for Switching to ProjectManager.com

Cause PM looked better value but has hidden costs. I've now gone back to Asana. Way better. Should never have moved wasted 3 full days.

June 2017

Jenna from Workwear Group

Company Size: 201-500 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

June 2017

It is a good software, however there are still features that could be added to improve it.

Pros

It is fairly easy to use are the reports you can make are good and it definitely helps with managing of projects. The support team are very responsive and are goods at figuring out the problems and communicating solutions.

Cons

There are still quite a few glitches in it that don't allow you to get the full potential out of the software. Also there are some things like inputting and assigning resources against tasks that are long and very manual processes that then have many exceptions to the rule. There are also a couple of reports that do not give the required outcomes.

Response from Project Manager Online CA

Replied November 2017

Thank you for your feedback Jenna. We're glad you are happy with our support team! We appreciate your feature feedback as well!

April 2020

Thomas from Lang Development

Company Size: 1 employee

Industry: Construction

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

April 2020

Bad Customer Service

I was happy with the program. Did what i needed, Their customer service ruined my experience. Terrible service.

Pros

Very user friendly. Liked how it worked.

Cons

Customer Service is terrible. Tried to call for 3 days. None would return my call as the said they would on the recording. Lost me as a customer. WEB site is confusing to sign up for basic services. I made the mistake by clicking the wrong box and not thoroughly reading my emails, my bad. They would not help me when I saw my mistake. Just wanted the extra money. Very bad customer experience.

Reasons for Switching to ProjectManager.com

Terrible Customer service. Would do nothing to help me to keep me as a customer. Live and learn. Next time I will read reviews first. Very many bad reviews for this companies customer service.

June 2020

Gawie from A+ Architects (Pty) Ltd

Company Size: 1 employee

Industry: Architecture & Planning

Review Source


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

June 2020

BEWARE: Misleading Marketing

Great platform and very easy to use. Sadly the deceptive marketing and appalling customer service left a bitter taste in my mouth and I would not recommend it to anyone. Unless of course you have read through ALL the fine print and are happy with the terms and conditions.

Pros

Overall a great platform that is user friendly and quick to learn. Being able to easily share projects and monitor timelines with team members is a big plus.

Cons

Like some other prospective customers I was lured into downloading the free trial based on very deceptive marketing. You are forced to sign up for a subscription in order to download the free trial. If you do not cancel the subscription before your free trial ends you are automatically billed for the maximum number of licences on the edition you've selected. With a no-return policy I asked for a credit and my subscription to be changed to the personal edition. They gladly changed my subscription but said nothing about a credit. When I enquired I was informed that I would be billed again for the new month. I'm appalled at the way they mislead. Expensive lesson learnt on my side.

Response from ProjectManager.com

Replied August 2020

Hi Gawie, Thank you for your feedback. I'm glad that you liked our platform and found it user friendly. I apologize for the confusion surrounding our marketing and our free trial policy. Choosing a project management software can be a big decision, which is why we offer a 30-day free trial. The first 30 days are always free, but as you noted, you will be charged when your free trial expires, as your subscription to our service will automatically start in order to retain data and a seamless experience. Free trialists can always cancel their trial in the software in the Billing section, or they can send an email directly to support. We also send a reminder email 7 days before a trial expires. Sorry again about the mix-up. If you have any other concerns, please contact us directly at https://www.projectmanager.com/contact Best, The ProjectManager.com Support Team