Smartsheet Software

I've used this product for years and I have loved it. I have and would recommend this software to others.

Pros

I utilize the share feature of this product. You can have one sheet that multiple users can add to or modify without all users having an account. This allows me to share sheets to my team members easily. I also like the mobile app feature. There are times when you need to reference something quickly and the mobile app allow for that flexibility.

Cons

The syntax for the compiling data and if statements etc... isn't always user intuitive. The company does provide good tutorials and references. However, the errors could offer more description.

Everything is "available" to all the participants. You can "read" or download all the files that have been uploaded, and there is an easy "checklist" for your to view.

Pros

Smartsheet provides a secure method of uploading loan documents that are used to close loans. It very easy to upload the documents and see other documents that have been uploaded by other participants in the loan process. Everything uploaded is visible to all participants. You can set up a "list" of documents needed and watch the progress.

Cons

Not much to dislike. It may be difficult for some users not acclimated to the process, but there really is nothing difficult about it.

Pros

Great for managing of people and workload. I impress when I used this tool in my current job. Distribution of task is very easy.

Cons

Need a few improvement for the interface but it can still helpful to the user. Easy to learn and very organize.

This tool is most powerful for when a team of people all need to work in one space. We bought this tool because before our team was working out of excel docs and document management became challenging - how do we know who has the most current copy of the excel doc? The challenge was always getting all the right data on the proper excel doc. When we bought Smartsheet, that solved our problem. Now, when someone makes an edit, that edit is made in real time for all users. Given that this is a cloud service and all data is stored in the cloud, there are certain things we will NOT use Smartsheet for - anything containing confidential information, admin account credentials, or customer PII. There was a serious learning curve for this tool. A lot of it is similar to excel - but some features are brand new. Our team paid for training courses with Smartsheet to learn everything.

Pros

Very similar to Excel, Great for sharing and collaboration, multiple users can all make edits in real time, Easy to invite users/share, Lots of templates to choose from, FANTASTIC support and training available, Many different ways to view the same set of data - this is good for collaborative task management

Cons

Limitations that Excel can do and Smartsheet cannot (like add sheets to a workbook), Definitely a learning curve associated with the product.

Pros

This is a simple spreadsheet system that we used for a lot of project management. You can track dates, progress, etc.

Cons

You might as well just use an Excel spreadsheet--you get more functionalities that way. There are a lot of limitations.

Pros

- easy to use without much training
- spreadsheet kind of interface makes it easy
- good on alerts & notifications while working on multiple sheets

Cons

- communication tools can be made more effective so that it helps in tracking changes while collaboration
- dashboard features can be improved

At the steep price would recommend looking for other tools

Pros

The survey Functionality is adequate and the ability to connect between other services is useful but will cost extra. The User Usage data is also helpful in removing unused License.

Cons

The Sales reps are the absolute worst. Will not give much in writing and always pushing for a meeting to discuss what could be said via email. Constant emails where no response is followed by 3 more emails. Will contact users directly and pitch new features or addons for purchase without permission. I ended up having to create a specific filter just to get through the day.

Pros

Smartsheet has allowed me to better manage my team's workload so that there is equitable distribution of projects and work. It provides a wonderfully intuitive quick-visual for my own use leading an office, as well as a visual to inform my supervisors when additional hours or personnel might be needed. This tool is a must have for anyone leading teams who do project-oriented work. The spreadsheet like UI was familiar and easy to acclimate to!

Cons

I have not experienced any significant frustrations or roadblocks - i love smartsheet! I've tried other similar spreadsheet-on-steroids type programs, and for my use, smartsheet has been the best choice.

Pros

Managing Tasks, schedules and priorities with Organiser to things to do tracking software makes it easy. Integration and Enhancements with other CRM and Project management software makes life easy, while executing and following a delicate business plan, So we can focus on sales.

Cons

Business management features such as data mapping, process mapping and/or simulation can be added to increase the value of the software.

Pros

- Can share spreadsheets with other individuals, even if they don't have a license.
- Interface is familiar and straightforward, reducing the learning curve.
- Can link between other spreadsheets easily.

Cons

- Limited range of cells available for data entry. User must be cognizant of that as it limits the usefulness for large data tracking/entry sheets.

Pros

What I like about Smartsheet is that I can easily store my documents and files used at work at the same time share them with my team. It makes collaboration easy by sharing them with my subordinates so they can easily update and access the files. With this, I can submit my reports on time and address further action and areas of focus for my team to keep up with projects. Smartsheet help us achieve our goals and effectively monitor the team's performance. It has templates available for different industries which enables us to save time and deliver quality results.

Cons

Smartsheet's quality and features are effective for collaboration however they need to improve customer support and additional help in case there are inquiries and questions on functions and other features of the software.

Good idea but fails in practice. Also everytime you google a feature you find an article with the question being asked 2+ years ago with a Smartsheet community manager saying feature XYZ unfortunately do not exist yet but - because of an abysmal product team? - very basic features still never apper to actually get shipped.

Unless you've used this before and know it does exactly what you want the tool is not flexible enough to replace spreadsheets and is likely a monumental waste of your time, money and resources.

Pros

Overall architecture is really promising - having different sheets with the potential to track sign-off and create Dashboards. Seems great for managing large scale PMO over multiple countries and regions

Cons

The presenter from Smartsheet who demoed the product for us said it aimed to do "everything a speadsheet can do" ( e.g. Excel, GoogleSheets) but in reality the number of missing features are so significant that the product is almost entirely useless. Examples:
- Can't create Graphs from non-numerical data - impossible to create a dashboard over different items such as what % of tasks that are "Completed", "Not started" and similar basic PMO items
- Cannot simply aggregate different sheets into a dashboard, you have to use a mezzanine report to aggregate data. Makes the administration of a project unnecessarily complicated
- Significant loading times
- Inability to copy items, conditional formatting rules etc across sheets

Pros

This makes my work more efficient because it is easy to navigate and I'll be able to monitor my projects, extract various data and graph of reports.

Cons

Looking forward for better customer support.

Its a real easy project management solution to get up and running.

Pros

Very easy to get working in no time at all. Licensing is very friendly in that only users that need to create sheets need the license. If you can keep the creation centralized its a winner. Filtering and combining sheets into a view a snap.

Cons

No real archiving of completed tasks. Real integration with outlook email not really there like in BAsecamp where you can direct discussions into a project bucket.

Pros

Project management tool, web interface, options for collaboration, project follow up, etc... the regular. Doesn't have a real differentiator unfortunately.

Cons

There are thousand other products in the internet that offer the same features with a free option for when it comes to small projects. The real point is: the tool has no tangible differentiator.

Pros

1) It is easy tools with powerful features as compared to MS Project
2) Has great collaboration features and can perform conditional formatting

Cons

1) Creating a backup is an issue.
2) Need smart sheet to save file automatically, as users will loose work in case of bad internet connection/close app by mistake

I just like the software for all the good that it has done to help more things more fluidly around in the company. Yes, you can most likely find other software that can do the same but come on this is actually the easier of all and the price point also helps too.

Pros

What I like about Smartsheet is the fact that you are not bombarded with so many complex and complicated ways to get things done. This software takes that all away and thus lets you start actually getting your ideas down quickly without the need of wasting time learning something difficult. This allows you to collaborate with other users quickly and easily. If you have a large file and don't want to show off everything that you have you can quickly export those elements and with different types of level permission. Since this software is not entirely saved on your computer you can move around with ease since this is Cloud based.

Cons

I do like Smartsheet, but there can be improvements made to this to make if better and faster. Like creating a backup can be made easier and thus it is not. It can be daunting at times trying to get this backed up. This is Cloud based and it should already have an auto backup feature or at least and easier way. The same goes for saving too. Auto-save should be an easy fix, right? Well I hope that this will be taken care of.

Pros

- Cloud/web based spreadsheet allows real-time editing by multiple users
- Can interface/reference other spreadsheets
- Has basic text formatting options

Cons

- If you need multiple user licenses for spreadsheet creation, it can get pricey.
- Some references between spreadsheets don't work as well as they should.

I cloned some of our existing spreadsheets (Exel and Google) into Smartsheet and played with the features there.

Pros

Smartsheet is a very easy replacement for any office systems build around excel or other spreadsheets.

With use it becomes intuitive and thanks to customizable web forms even the biggest technophobe in your organization am an feel they made a valuable contribution.

Cons

Takes a while to get used to building sheet, workspace and forms.

Spend the time reading and sandbox testing on sheets.

Pros

Smartsheet is very easy to use software and quite same as or should I say better than with the function of some other sheets..

Cons

We did not experienced and big problems while using smartsheet. Very helpful.