Smartsheet vs Trello

Smartsheet has 1655 reviews and a rating of 4.44 / 5 vs Trello which has 18941 reviews and a rating of 4.52 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.44 / 5 (1,655)

4.52 / 5 (18,941)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

April 15, 2021

April 19, 2021

Pros/Cons

  • Pros

  • We are using this product for a long period of time and this product helps us to improves a lot of things in our team this product is AWESOME!

  • I love the fact that it is every easy to use, can do almost anything, and is extremely collaborative.

  • Cons

  • This would be a minor complaint given the features mentioned above, but the interface is somewhat clunky. However, the product serves its purpose well.

  • 1. As its cloud-based, it may sometimes be showing slow and stop working 2. Recovery time is a little bit slow rather than the market competitor. 3. Customer service are good but so friendly.

  • Pros

  • I LOVE LOVE LOVE that it is simple and easy to organize my thoughts and projects with this software!

  • It's easy to use, it has a great user interface and its easy to use it even with no experience at all!

  • Cons

  • While the software works excellent on the desktop platform it is somewhat cumbersome to scroll over and view lists on a mobile platform.

  • The powerups are great, but sometimes are tricky to turn on and off (I.e. to integrate with other apps).

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

Advisor Recommendations

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10 Recommendations

N/A

Downloads and related articles

Pricing Guide

2020 Project Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

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  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos