Workzone Software

4.71 / 5 (144) FrontRunners

Our advisors have recommended this product 27 times in the last 30 days

About Workzone

Workzone is a project management solution that offers document management, project collaboration, customizable reporting, resource and task management and time tracking. The software is cloud-based and offers automated emailed reports with up to date project status information.

Workzone provides project information at various levels of detail to accommodate different user roles on the project. Users can see cross-project summaries that give organization-wide visibility to projects and resources as well as automated and personalized project to-do lists to see at a glance what’s next on each project.

The solution links dependent tasks and uses a specific task’s end date to calculate the following task’s start date for projects with tas...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

144 Reviews of Workzone

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(109)

109

4 stars

(29)

29

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 144 results

April 2020

Courtney from Magellan Health

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2020

Our projects have never been more organized

WorkZone has made my job so much better! I no longer have to nag my designers to know when a project will be ready for review. All of our files are kept in WZ, too, so it definitely helps with version control.

Pros

Using WorkZone has significantly cut down on the number of emails I exchange with our designers. It's so much easier now to check WorkZone and know the status of projects in the design process. We can now set realistic timelines and accurately track how much time we spend on different clients.

Cons

I've had a couple of instances where WorkZone just quits on me. It's probably a user error and after submitting a support ticket, WorkZone customer service responds and fixes my issues right away!

February 2021

Chelsea from University of Oklahoma

Company Size: 1,001-5,000 employees

Industry: Public Relations and Communications

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2021

The Structure Your Team Needs

We adopted Workzone in order to provide our institution 'clients' with project request forms and also to help our team manage daily priorities. It took some time to convey the benefits and get folks to stay accountable (i.e. actually use the forms and project tracking) but now that everyone is on board we're able to continue working towards improved processes and organization. Overall, I couldn't be more thrilled about this platform because it reduces the need for emails, tracks conversations, streamlines project-creation via templates, keeps file-review painless and makes task-reporting simple enough to hold folks accountable.

Pros

The best attributes about Workzone are hands-down the project templates, the list structure/outlining, and the approval request option for files. Templates prevent the need to create projects from scratch every time and the linear task view/list keeps your priorities straight and holds everyone accountable. As a communications specialist, there's a lot of approval required for each draft hence why I'm a fan of the approval request feature. No more drafts getting lost in email or excuses for outstanding items.

Cons

The biggest issue I'm witnessing is the learning curve for folks who aren't process-oriented and/or those who aren't familiar with other project management systems (I've used others like Basecamp and Asana). However, the remedy for this is patience, practice and utilizing Workzone's training sessions/don't be afraid to ask the rep. Every customer service interaction is wonderful and they constantly make updates that make the platform easier and more efficient.

Reasons for Switching to Workzone

Needed more functionality and project request forms - used to have to use Asana with Wufoo.

January 2017

Stan from CIH

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months


Ease-of-use

3.0

Functionality

3.0

January 2017

More than a project management software

WorkZone provides features not only for a project management system but for file management and version control as well. It is a combination of a number of tools required by an organization (Especially IT). We can easily share documents with others and manage the document version control as well. In terms of managing projects, it has almost all features available.

Pros

Well, it is a mix of a number of tools. Sometimes having more features are good but it can make the application complex for the users.

Cons

I would say, to work more on improving the interface and usability. Since you have a lot of functional apps as part of your tool, it would be great for users to have a great user interface.

February 2021

Alex from University of Wisconsin–Madison School of Nursing

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Great app with lots of support

Mentioned it above, but their support is really great. You get to know the folks who work there and even though we're not a huge client, we feel totally supported. That really helps with communicating ideas, asking for advice, and making it a useful tool for your company. You're meeting with folks who know their software and not some third-party service reading through a decision chart.

Pros

I've toured a number of project management systems and it's surprising how many can't deliver what needs to get done. WorkZone does a great job at being a functional project management system. Our company needs a blend of project mgmt that is effective, yet not so robust its unwieldy, and WZ really fits the bill. It doesn't have some of the flashy features others might, but often those systems are super pricey, or don't work as advertised. WZ has plenty of features we don't utilize, so I don't mean to make it sound basic. But it works great for our team and does what it needs to, and well. Oh, also, they've been super supportive, great customer service, are continually adding new features, and open to feedback.

Cons

I guess the biggest con is that there isn't an app (like for an iPad), but that's definitely not a deal-breaker. We tested other systems that offered apps and maybe looked prettier, but weren't functional when we kicked the tires. Another con might be that, at the start, it isn't super intuitive (like most new things), but it didn't take long to get your bearings. Again, once we were up and running, it's been really smooth and useful.

Reasons for Choosing Workzone

We also dipped our toes in Asana, but the email login really killed it. We're a smaller unit in a larger company, and Asana was really only interested in nabbing the entire entity. Even getting a functional trial was difficult since someone must have sampled it who-knows-when. Asana also wasn't very supportive or interested in working with a team our size. When we realized we'd need a second email account for all users, that was the dealbreaker. We also looked at Hive, which wasn't a good fit for our team, and some other system that was way too expensive.

Reasons for Switching to Workzone

Not to knock TeamGantt; it was also a good tool, but wasn't implemented in a way that was useful to a growing team. WorkZone had some functionality that TG didn't, but overall we made the switch as a newly reformed team, deciding on a tool together.

August 2019

Christine from Zeta Global

Company Size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

Great Project Management tool!

My team uses this for our corporate marketing efforts. We support all internal teams with collateral, graphic design, powerpoint deck creation, landing page and website updates, internal emails, external emails, social media posts, etc. We use Workzone to keep track of all of our deliverables and to show the value we are bringing to our business.

Pros

I really like the features and functionality and the customer service for this tool. You can tell that the company really cares, and they help me solve for specific project management organization and reporting issues that my team faces, and taught me some best practices for utilizing this tool to solve for our problems. Great tool if you have multiple team members and multiple projects going on at once. My favorite feature is the calendar, and how you can select which tasks you want to appear on the calendar. Great in helping our team have greater visibility to everything going on each day.

Cons

The price is steep for multiple users, we have about 20 users. They do have a tiered pricing structure, but it's still more expensive than our previous tool.

Reasons for Choosing Workzone

We needed to be able to track each task for different categories. We have to track how many deliverables we are producing for each internal department. The category feature let us track how many tasks were attributed to each department. For example, we built a landing page for the email marketing team, a powerpoint deck for the sales team, etc. and I have to report on what tasks we are completing for all internal teams, on a monthly and quarterly basis. Workzone makes this easy!