About ResMan Property Management

ResMan is the industry-leading property management platform preferred by owners, operators and investors across the multifamily, affordable and commercial real estate marketplace. Our platform is built for the evolving needs of your business with a single, intuitive platform.

With ResMan you get an open and scalable architecture that offers the choice and flexibility of an expanded product suite and streamlines comprehensive accounting, reporting, and property management capabilities. With a user-friendly UI/UX, ResMan makes the complex simple so you can save time and increase efficiencies across your business.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

321 Reviews of ResMan Property Management

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(184)

184

4 stars

(109)

109

3 stars

(26)

26

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 321 results

August 2020

Becky from SI Communities

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Easy, convenient

Pros

I love that I can get an easy overview of my entire portfolio. The dashboard is useful, the reports are great and the software is very intuitive. There is an easy flow between products and everything is included in the monthly price.

Cons

I would like better reporting for excluded units

Reasons for Choosing ResMan Property Management

Ease of use, overall value

March 2020

Jaqueline from Veritas Equity Management

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

I Absolutely Love Resman

I think Resman is the best product available, compared to all the databases out there you outshine the all categories. The price point is perfect, except when you perform rate increases, upon renewal time. These increases, can take away from all the greatness.

Pros

I love how easy it is to set up and customize. Admin access is the absolute best, if I ever get stuck i simply pull up the resman help link and type in my concern, and boom, I can figure it out.

Cons

I wish set up was quicker. If a devoted team got it all done day ONE /TWO omg that was would be amazing. I get it takes time, but maybe it could be done.

Reasons for Choosing ResMan Property Management

1. Price 2. Features 3. Integration Partners 4. Customer Service

August 2020

Diane from Aspire Asset Management

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2020

Aspire Review

Overall, our experience has been very good. The implementation and training we paid for was unfortunately sub par to say the least, leaving us with several significant issues to address on our own. These have been rectified, however not without "pain". For the most part everyone we work with at ResMan is responsive and more than willing to do what they can to help. Their online chat support is wonderful. It is a tool, as well as their help section that i strongly encourage everyone to use. A year into using the system, we just about have all our bugs worked out! Again, I contribute much of this to our sub par training at implementation.

Pros

The fact that it is so user friendlyfor both onsite and corporate associates while providing the reports needed.

Cons

THE BUDGET portion of the package. Needs to be able to accommodate properties with no ResMan history. Right now it only works for those who have history.

Reasons for Choosing ResMan Property Management

How user friendly it was and the initial sales team was awesome.

October 2018

Michael from First Choice Management Group

Company Size: 201-500 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

October 2018

Getting Better, but not there yet

Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true. I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Pros

It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Cons

Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well. It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

Response from ResMan

Replied October 2018

Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

August 2020

Brittany from The Simpson Organization

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2020

Best Property Management Software

This is the best property management software I have used. I would recommend them every time.

Pros

Very user friendly and the chat support feature

Cons

Notifications for messages within the system. Glitches with applications

Reasons for Choosing ResMan Property Management

Mainly the text feature and the ease of use. I had a trial version and loved it.

Response from ResMan

Replied August 2020

Thanks for your support, Brittany! Our teams work hard to make ResMan the most user-friendly property management platform on the market, so thank you for the feedback.