About MRI Affordable Housing

MRI Affordable Housing is intuitive, web-based solution that automates compliance processes, drives efficiency with process and role-based dashboards, and provides better insight into investment and financial data. Multi-layered subsidies and all federal and state funding programs are supported, including housing subsidized by the USDA, HUD, Tax Credits and Public Housing.

MRI Affordable Housing is fully integrated with the company’s conventional multifamily property management and financials solutions, simplifying management for owners and operators with mixed portfolios and providing advanced reporting capabilities.

MRI’s affordable housing software is used to manage the property operations and equity for more than 50 percent of the mark...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

67 Reviews of MRI Affordable Housing

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(30)

30

4 stars

(29)

29

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 67 results

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

Vendor management and reporting for over seven years

Pros

I like that MRI interface is user-friendly and the reports are easy to run. I also like that the reports can be exported to PDF as well as Excel spreadsheets.

Cons

Since my company has been using the web-based version of MRI, MRI X, it has increased the start up time. When before it took a couple of seconds for the program to load, it can take up to 1-2 minutes for it to load now. Not too bad, but it can seem like forever when you need to run a report or enter a new vendor in a rush.

July 2020

Diane from TXRE Properties, LLC

Company Size: 11-50 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Diane's Review

I love it. But Yardi has a few things better than MRI.

Pros

Easier to use than Yardi. MRI reports are prettier than Yardi.

Cons

Drop Down boxes in AP does not work. It is easier to drill down in Yardi. Stacking Plans are hard to read. Stacking Plans can not download to excel. Printing Income Statement - suppress zeros does not work for our Custom Report. Yardi downloads to excel are 100% better than MRI.

Reasons for Choosing MRI Affordable Housing

I have been working on Yardi for over 12 years.

Response from MRI Software

Replied July 2020

Hello Diane, Thank you so much for your fantastic review! We appreciate you taking the time to leave your kind words and to provide feedback on the product. I will pass along your concerns on the drop down boxes and Excel functionality to your account manager to ensure your user experience continues to be the best. Here's to many more years together!

June 2017

Jaime from Ithaca Neighborhood Housing Services

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

June 2017

Generally terrible customer service

Danielle is great. Most of our staff has learned to just wait and speak with her rather than bother with other customer support staff. We've all found Chad to be rude and unhelpful on every occasion. He'll answer questions by saying, "it should work" (but it doesn't and won't confirm) or "just check the help page". He doesn't ever seem to listen to the actual question but rather explains something we already know how to do. For example: we wanted to know if the reoccurring work order function could/would do more than put work on a calendar. We were hoping it would actually generate those work orders and dispatch them automatically. In a discourteous tone he informed us we should have checked the help page (which we always do just to avoid talking to him) and then sent us the help link for how to create a work order. We know how to create a work order. That was not the question. When we called to see if the lottery function could be run by unit size or other parameters Chad told us "it should work" without out bothering to confirm. Well the feature doesn't work like that and it would have been nice to know ahead of time so we could do our own lottery outside of Boston Post.

Pros

Boston Post software is relatively inexpensive when compared to other property management software.

Cons

Makes even what should be simple functions convoluted and/or generally arranged poorly. Customer service is pretty awful with the exception of ONE person.

July 2020

Herb from Washington Prime Group

Company Size: 501-1,000 employees

Industry: Commercial Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

MRI Review

We use MRI for AR and Budget and Forecasting the product allows us to store and capture data at the tenant level and roll-up the data to accounts before we transfer to the General Ledger.

Pros

The product is relatively easy to use we do encounter turnover and we are able to bring train users very quickly. MRI does allow for customization we do require customizations to meet the needs of our business. Also the support required for MRI is minimal compared to other options.

Cons

I would like to see the reporting enhanced currently we use other 3rd party applications for reporting because the standard MRI reporting does not meet our needs.

Reasons for Choosing MRI Affordable Housing

Best fit for our organization the product is scalable and provided the functionality required.

Response from MRI Software

Replied July 2020

Hello Herb, Thank you for your great review! We are happy to hear our Budgeting and Forecasting software serves your needs and is easily customizable. We would love to address your concerns regarding reporting and will circle this back with the team to ensure you have a better experience moving forward.

June 2020

Gregory from Lajas Municipal Housing Authority

Company Size: 2-10 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Happy Software is great.

Housing Pro is very helpful for managing our housing program.

Pros

All the reports that are generated by the software are top notch.

Cons

Sometimes it fails when sending files to the HUD/PIC website. But other than that no problems.

Reasons for Choosing MRI Affordable Housing

I honestly didn't choose this software at first, someone else did and I kept it on. But I haven't changed it since, so that's says something about it.

Response from MRI Software

Replied June 2020

Thank you for your fantastic review, Gregory! Your kind words mean so much to us! We are thrilled to hear your experience with our reporting capabilities has been top notch and we look forward to many more years together.