Palace Software
Palace is a cloud-based property management solution that caters to residential property managers and management organizations. Key features include accounting, tenant and lease tracking, maintenance management and more.
Palace helps property managers to keep track of different types of properties, overdue tasks and tenancies via a central dashboard. Users can view reminders, charges, invoices and incoming mail.The dashboard also gives them access to lists of owners with associated contact information and balances. The solution can generate reports based on agents or groups, presented in a graphical format with month-by-month comparisons.
Additionally, Palace features role-based access permissions, key tracking and mobile applications for iOS and Android devices that help users to remotely manage operations and routines. Services are offered on a monthly subscription basis that includes support via phone, email, product videos and through an online helpdesk.
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Dashboard view -
Owner's list -
Property list -
Tenant list -
Property details -
Reporting
Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8
6 Reviews of Palace
Margo from Manage My House
Specialty: Apartments / Multi-family
Employees number: 1 employee
January 2018
January 2018
Palace support is 100%
Pros
Fabulous property management software.No need to buy add ons for inspections as all included. Value for money
Cons
It would be great if you could do short term holiday rentals also.
Saturday morning support would be good.
Tara from Ian Simpson & Co Property Management
Specialty: Real Estate Developer
Employees number: 2-10 employees
October 2017
October 2017
Have had both really good and bad experiences so far
We are happy enough to stick it out at this stage
Pros
Very comprehensive features and very good customization. It is almost suprisingly simple to process some transactions. Trust accounting procedures good.
Cons
Reports can be confusing at times, the support is based in New Zealand which is challenging with time zones at times.
Tony from T And T Property Management
Specialty: Residential / Single-family
Employees number: 1 employee
June 2017
June 2017
Fantastic software and easy to use
Pros
Very easy to use and as the owner of the company it does everything i need it to right from doing an inspection to the financial side.
Cons
To start off with was all a bit mind blowing on what it could offer and without the right support there from early on was wondering if i would ever figure out how to use it.
Harrison from Tommy's Property Management
Specialty: Real Estate Developer
Employees number: 2-10 employees
May 2017
May 2017
Great for small proeprty managmeent agencies
Pros
Easy to use, simple interface. integrates well with API's form other software providers and allows for simple trust account management
Cons
Missing some big corporate features. and the cloud based variant still has some bugs in it that need ironing out.
David from John Crocker and Associates
March 2016
March 2016
Always innovating and great customer service
Ease-of-use
Usability
Product Quality
Quality
Support
This is a very user friendly software which is cloud based and will hopefully soon integrate with accounting software such as Xero. Their support systems are excellent and they are constantly making improvements to the software.
Only drawback is that it is not tailored to commercial, only residential. However, If you have a portfolio of purely residential then look no further.
Tiffany from Managed Limited
June 2015
June 2015
Always 5 out of 5
Ease-of-use
Usability
Product Quality
Quality
Support
I have used Palace for about 5 years now, in various companies. When starting my own property management company there was only one software company I considered and they were the biggest cheerleaders. I find the Palace team to be helpful, willing and always polite. No question is too small and they are only too willing to put you on the right track. It really makes a difference - they get what we do & how important it is!
