Pendo

ResNexus

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Ratings & Reviews

Overall Rating

4.62 / 5 (29)

4.71 / 5 (209)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 2, 2020

April 28, 2020

Pros/Cons

  • Pros

  • I've used it since my first property (2014), it's easy to use once you get the hang of it. It's also great value. All in all, I am a very happy customer

  • They're incredibly responsive, and otherwise their product is always up and working. I love the extra goodies as well with regards to each property and personalization.

  • Cons

  • Accounting functions are fine if you have a second book keeping system for tax purposes, but the ability to delete transactions could be problematic if user is not careful.

  • A few bugs have popped up from time to time, the customer support is great, but the bugs can sometimes slow us down or repeat our work.

  • Pros

  • So many features, easy to use the basics. I like the bulk email templates and email service. Easy connection to OTA's and great booking engine. The Front Desk feature is priceless

  • This software is so easy to use and provides so many added features.

  • Cons

  • Group reservations are a little cumbersome but it's because of all the details they include. They are in the process of simplifying it.

  • Difficulty in finding directions for performing many functions and where to perform that function. Lack of a good point of sale program (hoping the new one will work well).

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots