TRACK PM Software

4.00 / 5 (3)

About TRACK PM


TRACK Hospitality Software offers a suite of applications for hotels, resorts and vacation rental management companies. This cloud-based solution is platform agnostic and offers mobile-OS specific apps for Android, Windows and iOS devices. 

The solution offers both seasonal and pricing options and customizable rate and yield management tools. Reservations can be booked in a single screen with features such as an availability grid, quick-quote, auto-load and a property preview. Housekeeping and maintenance workflows can automate spreadsheets and on-paper tracking.

With integrated CRM capabilities, this solution allows properties to track leads in a single location. A conversion opportunity is automatically created with every inbound availability call and the solution will track identifying information and guest preferences. Smart call routing can automatically forward calls to appropriate staff members. Users can also create and track marketing campaigns, even personalized and segmented ones.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

3 Reviews of TRACK PM

Overall rating

4.00 / 5 stars

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Showing 1-3 of 3 reviews

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March 2019

SHayla from Watershed Cabins

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

My Review

Pros

Easy to use, Reservations are easy to make

Cons

It adds extra charged when switching a cabin to a different unit or changing dates it will multiply charges

March 2019

Katrina from TRS Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

2.0

Functionality

1.0

March 2019

Updates keep setting us back

I haven't liked working with TRACK. We beta tested the program and then got our needs left behind(I feel)

Pros

Ease of use...when it is working properly

Cons

Every time there is an update something else goes down. Tape chart has been awful to use and this is our busiest time of year and really rely on the tape chart.

February 2019

Nikki from Beavers Bend Cabin Getaways

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

We love the Track Team and Products

We are more efficient in our work flow from all areas including: office operations, online booking and marketing, housekeeping, and maintenance.

Pros

Functionality and Track Implementation Team and Support

Cons

I couldn't get started fast enough, lol. In all seriousness, I love everything about it.