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Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About TrueRent
TrueRent is a cloud-based property management solution designed for use by owners, third-party property managers, tenants and applicants. It helps users manage tenants and accounts as well as track and analyze the financial performance of properties. Key features include tenant screening, online rent collection, alerts and reminders, reporting, investment analytics and tenant and owner portals.
TrueRent’s reporting feature provides a real-time dashboard that contains details of transactions such as rent and expenses, debt reduction, cash flow and more. Users get automated alerts and reminders when there is rent due or when there is a lease about to expire.
With investment analytics, users can stay up to date with their property value in real tim...
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
June 2016
Sally from N/A
Company Size: 2-10 employees
Industry: Real Estate
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2016
Most comprehensive property management software for the price
I've tried a ton of property management softwares in the past. This is by far the best one I've used.
Pros
Very affordable. A lot cheaper than the bigger companies like Buildium and Appfolio, and offers a lot more than the smaller companies with similar prices. Very intuitive and easy to use. The financial reports it generates are very helpful. The rent roll feature they offer is great and helps keeps track of who has paid and who hasn't. The QuickPay ACH payment program is really nice. Almost all of my tenants now use it to pay their rent.
Cons
The site works on my iphone and ipad, but it would be great if they offered an app. Their QuickPay ACH payment program is great after you get approved, but the application process was pretty long (about 5 days).
October 2019
Steven from SAS Holdings, LLC
Company Size: 1 employee
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
October 2019
Great Landlord Tool
I'm able to manage our four rental properties with ease, and have full tenant interactions. Love the flexiblity and ability of our tenants to pay their rent.
Pros
The cost/flexibility of the tool. I can't find any other sofware near the value this provides for the cost for a mom/pop landlord.
Cons
There are some missing features and sometimes it's a little clunky. The search features leave a bit to be desired as you can only search on standard choices, not on custom pieces.
Reasons for Choosing TrueRent
Cost/value provided.
Reasons for Switching to TrueRent
Outgrew Excel functionality and needed something I could work with our tenants directly on.
November 2018
Danielle from Sharp Homes Realty
Company Size: 2-10 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
November 2018
Bang for buck
Customer support responses have vastly improved over the last 90 days. The additional changes they are making generally are good but it would be nice to receive an email letting us know when something is coming down the pipeline with a timeline so we are can make changes on our end as necessary.
Pros
Great value for the money, offers quite a few features for an affordable price
Cons
Too many steps to set accounts, features and processes seem to change frequently with no warning (example, we allow 5 days grace period for rent before it is considered late. Until recently we had to set the late fee as due the 4th in order for it to go into effect on the 6th as per our leases. Now it is actually set correctly on the software end. There was no notice to this change which caused some panic on the part of tenants).
December 2017
Adel from Horus properties llc
Company Size: 2-10 employees
Industry: Commercial Real Estate
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Functionality
4.0
December 2017
the site is great
Pros
Easy to use tenant screening is awesome tenant payment online is great tracking the expenses is good
Cons
need more improvement in the following 1. add a place where you can add your general expenses that's not related to a certain property such as meals, trips, office expenses and so on 2. we are in deep need of mobile APP 3. track your credit card automatically and having the transaction ready to assign it to the property or edit 4. the customer service is very slow responding and having no phone number to call
January 2017
David from Pines Realty
Company Size: 2-10 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Great experience with TrueRent.com
TrueRent is the most intuitive software I have found. The customer support is great and collection rent online is quick and easy. Once you use online rent collection you won't understand how you lived without. I also use their credit screening feature which is really good.
Pros
Intuitive, useful features, online rent collection, credit screening
Cons
Does work with vacation rental but they say it's coming soon.