About Workfront

Workfront is a platform for enterprise work management. Now there is one central application platform to share ideas, create content, manage complex processes, and help people do their best work. When all the information about work is in one place, you have an operational system of record—a single source of truth that gives the enterprise more accountability, better engagement, and raw speed. Improve operations and processes in a connected platform where strategy, resources, and work align.

Workfront can be configured and reconfigured to support any team, region, project, or program across your enterprise. Workfront’s user experience simplifies and orchestrates everything you’re working on, no matter where you are. Discover solutions for mar...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

1,009 Reviews of Workfront

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(425)

425

4 stars

(467)

467

3 stars

(98)

98

2 stars

(14)

14

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1009 results

October 2019

Faith from FinTech Innovation Lab

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

It has given us ability to plan, manage, and measure work based on data

Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.

Pros

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Reasons for Choosing Workfront

Workfront has the best support team which worked with us from beginning up to now.

May 2019

Eliabeth from Northwestern Medicine

Verified Reviewer

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

My favorite project management system by miles

I've used Workfront with three different companies over the last five years. I've been able to use Workfront to help cut campaign request, approval and building in half, to solve the "everything through email" issue and to manage an extremely high volume of request from internal, external and disparate teams in a large organization that is change resistant. It's been meldable, helpful and honestly fun to learn and grow with Workfront as a company and as a system.

Pros

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.

Cons

I don't really have a ton of complaints if the system is configured well. Maybe that there are too many features? It can be a lot to wrap your head around but if you have the time to get to know it it is irreplaceable.

Reasons for Choosing Workfront

Workfront had more flexibility and reporting capability.

May 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

May 2020

Better than nothing, still not great

I go to Workfront to see what's been assigned to me. I'm not responsible for creating projects. My overall experience is that it's good enough, but even after using it for a few yearsr I have trouble filtering out the noise.

Pros

Workfront is more advanced than the system we had before (an Excel spreadsheet!) and it does make it possible for a department of 25 people to sort projects, keep track of updates and share proofs. This is especially useful now that we're working remotely. The calendar view is handy and I like being able to upload proofs directly to the project so the relevant people can keep track of them.

Cons

There's so much noise. Tabs we never use, duplicated information, several fields containing unimportant information. It takes a while to sift through to find the meaty information, which is usually under Custom Forms of all places. It's not intuitive.

September 2015

Judy from The Robert Allen Group

Verified Reviewer

Industry: Management Consulting

Time Used: More than 2 years


Ease-of-use

4.0

Functionality

3.5

September 2015

Long time administrator of AtTask/Workfront

Pros

Workfront has allowed our department to fine-tune our projects, which consist of approx. 45-50 projects per year over three selling seasons, all working concurrently. We have been able to integrate our Product Development dept in NYC and our distribution facility in South Carolina, in order to Go to Market in a seamless manner. There is visibility for anyone who needs it and a range of reporting functions.

Cons

It can be frustrating to set everything up in a particular manner, only to have it become a 'legacy'. The challenge I've faced as the admin for my company is that it's not my full time job and it can be time-consuming to figure things out at times, or try to configure a work-around to meet our needs. The reporting has improved a lot since we started with the product 7 years ago, but there are still some basic needs that aren't met, such as the fact that there's a beautiful Milestone report, but it's not printable. It is the exact type of report that is most useful for our organization, but it's impossible to print out for our dept meeting, for instance.

March 2020

Shakira from Computershare

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2020

Workfront: Is it the best work management software?

It is a great work and project management software. It definitely trumps many different applications/softwares. It just fall short on sampling/trying the software to see if you actually want to work with it and it takes time to fully set u the software.

Pros

I like that it has different packages fit for any employees management/organization needs.

Cons

I do not like that you have to fill out a form to try/sample the software.