FinancialForce PSA vs QuickBooks Time

FinancialForce PSA has 55 reviews and a rating of 4.2 / 5 vs QuickBooks Time which has 5474 reviews and a rating of 4.73 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.20 / 5 (55)

4.73 / 5 (5,474)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 31, 2020

March 11, 2021

Pros/Cons

  • Pros

  • I like the fact that its customization is very granular, we are in the process to adapt it to our business and we learn about more and more options that make the automation of processes much easier.

  • This tool has revolutionized how our organization handles Professional Services. From giving a single pane of glass, to simplifying processes.

  • Cons

  • The UI looks a bit dated but other than that nothing crazy.

  • High costs of customizations and limited reporting cause a bit of a slow launch. but all the major features are there.

  • Pros

  • Super simple - user friendly. Great product and even better customer service. I highly recommend this product.

  • Easy to use this software. Support is great.

  • Cons

  • Using custom fields to track additional pays and equipment is helpful, but the info does not sync into software so still a bit of a manual effort.

  • The only thing i dislike is that employees forget to clock in and out. But that is not Tsheets fault~ :D

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

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2 Recommendations

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos