Easy and Functional

We were looking for a custom solution and Suti was able to meet that need. They were quick to respond and seem to always have a solution.

Pros

Ease of use. Suti was great to work with to meet our needs. Our end users love the multiple ways of getting receipts into the system.

Cons

I don't really have Cons, but if I had to come up with something it would be that the ADMIN section can be a little confusing. Could use more pop ups to explain what some of the settings actually control.

Brought our Expense Process into the 21st century

Extremely positive. We went from a paper based form to fully electronic in a very short period of time. The change management aspect was easy compared to other changes we have implemented. Strong support from the vendor, a dedicated support person who understood our business. This has lead to us processing expense payments in a quicker and more accurate manner.

Pros

The ease of Implementation both from a user perspective and also the technical integration into Great Plains. Working with SutiExpense, we were able to get the product up and running in no time. They were able to implement the various tax processing we needed for Canada which other providers could not do or could not do easily. Pricing model was flexible and worked well for us enabling us to keep costs down.

Cons

We may still be in the honeymoon process but to date we have not found any real cons. We had some minor hiccups with the implementation but support from the vendor was very good and helped us work through the issues. Some issues with the approval process but most of these were due to staff not be fully trained.

Better than spreadsheets

Overall good, but there are several inconsistencies within the logic of the program.

Pros

It allows you to send receipts right to a holding place for consolidating later.

Cons

Sometimes a challenge to see or find receipts from tiny postage stamp size pictures.

SutiExpense Review

Expense reports became a breeze.

Pros

Prior to using SutiExpense, we had to manually fill out Excel spreadsheets and submit them for reimbursement. SutiExpense made the process quick, easy, and fast! I used to dread doing expense reports, but no longer. The phone app was also great allowing me to literally enter expenses on the spot instead of waiting to upload receipt images later.

Cons

My one pet peeve was with entering gas expenses. They were coupled with car rental and therefore required a pick up and drop off date. I would have preferred it to be decoupled requiring just a single entry for the date you purchased the gas. Entering lodging info was also a bit awkward -- instead of check in and check out dates, it required check in and then number of days.

SutiExpense works Well

It is great the way it brings my expenses into Quickbooks, having all the expenses on one report to invoice clients is great as well, I used to have to import from several places to accomplish what this portal does

Pros

Combines many things I did manually into an easy reporting solution.

Cons

I can't say I have any complaints about the software at this time