Easy and Functional

We were looking for a custom solution and Suti was able to meet that need. They were quick to respond and seem to always have a solution.

Pros

Ease of use. Suti was great to work with to meet our needs. Our end users love the multiple ways of getting receipts into the system.

Cons

I don't really have Cons, but if I had to come up with something it would be that the ADMIN section can be a little confusing. Could use more pop ups to explain what some of the settings actually control.

Brought our Expense Process into the 21st century

Extremely positive. We went from a paper based form to fully electronic in a very short period of time. The change management aspect was easy compared to other changes we have implemented. Strong support from the vendor, a dedicated support person who understood our business. This has lead to us processing expense payments in a quicker and more accurate manner.

Pros

The ease of Implementation both from a user perspective and also the technical integration into Great Plains. Working with SutiExpense, we were able to get the product up and running in no time. They were able to implement the various tax processing we needed for Canada which other providers could not do or could not do easily. Pricing model was flexible and worked well for us enabling us to keep costs down.

Cons

We may still be in the honeymoon process but to date we have not found any real cons. We had some minor hiccups with the implementation but support from the vendor was very good and helped us work through the issues. Some issues with the approval process but most of these were due to staff not be fully trained.

Great way to track expenses!

It has save time for all of our employees to track their expenses.

Pros

SutiExpense is a great tool to track your expenses. The fact that you can do it on the computer or through the app it helps a lot. Sometimes is hard to keep all receipts save until you get home to get your expense report done, but using the app helps a lot because you can upload right away using your mobile.

Cons

As an administrator I wish the app could read the information on the receipts to help the users to avoid entering/typing the information as well.

Quick, easy and accurate

Truly love the product. Better than anything else I am aware.

Pros

So easy to use from input to actual payment, easiest manner in which to function.

Cons

I like least the lack of spell check or word correct.

Better than spreadsheets

Overall good, but there are several inconsistencies within the logic of the program.

Pros

It allows you to send receipts right to a holding place for consolidating later.

Cons

Sometimes a challenge to see or find receipts from tiny postage stamp size pictures.