Big Biller Software

4.50 / 5 (336)

Our advisors have recommended this product 35 times in the last 30 days

About Big Biller

Big Biller recruiting software offers applicant tracking (ATS) and client relationship (CRM) features in a single recruitment solution designed to manage the placement and hiring process for growing recruiting teams and companies.

Big Biller automates applicant sourcing and tracking features such as job posting, resume parsing, email parsing, bulk resume uploads, custom fields, custom workflows, import/export spreadsheets, duplicate checking, record merging, tagging, full text search, radius search and a candidate portal for your website.

Big Biller includes CRM features to stay in in front of your clients and candidates while communicating through the hiring lifecycle with custom pipeline stages, email integration, calendar integration, custom workfl...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000

336 Reviews of Big Biller

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(195)

195

4 stars

(113)

113

3 stars

(19)

19

2 stars

(7)

7

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 336 results

October 2020

Kelly from Kelly Duke Staffing LLC®

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Fantastic software!

My experience has been great and that's why I'm still with them.

Pros

I have used Big Biller since January 2015 and I loved the ease of set up and use from the beginning. They have constantly upgraded the system to make it more user friendly. Tech support is always available to help guide you through any issues you might have and are incredible kind. Pricing is affordable for smaller firms and the software integrates with my website which is amazing. I really like being able to bring recruiters in and out without being tied to lengthy contracts. Importing resumes and writing notes are a breeze.

Cons

I wish the email integration worked more seamlessly, but I know Big Biller has been working on this.

Reasons for Choosing Big Biller

Ease of use, ease of importing resumes, ease of writing notes, ease of submitting resumes to clients and process flow.

November 2020

Walt from USA Executive Search, LLC

Company Size: 2-10 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Big Biller is extremely user-friendly and reliable

One goal I have it to become paperless. Big Biller is helping me achieve a large part of that goal.

Pros

The search features for candidates and targeted markets are very reliable. The Hot List features allow you to create a system within a system and customize the system for your own use regardless of industry. One of my favorite features is the ability to use "Open Activities" and schedule a future activity or reminder. The system sends you an email in the future as a reminder for follow-up. How cool is that? Big Biller has the best customer/technical service I have ever experienced! They are there when you need them! Friendly, Helpful and Knowledgeable! This system is very affordable and a value for a smaller recruiting shop.

Cons

Report functions need to be ramped up a little. I would also like to see some billing and accounting functions built into the system.

Reasons for Choosing Big Biller

Best value for the product. People I talked to seemed to care more about helping me. Common sense approach to solving problems.

Reasons for Switching to Big Biller

Wanted more value or the investment for a small firm.

February 2021

Blair from AtWork Search

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Extremely user friendly- but can be slow at times

We use BigBiller every day for recruiting and business development. As a leader, the reporting tools are very easy as well to monitor your employee's activities and set goals.

Pros

BigBiller is highly customizable and very easy to use. The price point is fair and whenever we've faced an issue, the customer support team has been extremely responsive.

Cons

The software can be slow at times and our team has noticed that it will occasionally delete notes that we had left in the system.

Reasons for Choosing Big Biller

Price, functionality, customer service responsiveness.

October 2020

Frank from IRES, Inc

Company Size: 2-10 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

October 2020

New Platform is Extremely Difficult to Navigate

The only reason I'm still with Big Biller is, despite the awkward, and user unfriendly interface in the new platform, moving to another service is out of the question during this Covid-19 pandemic where business is down 30%. Our bandwidth, as a small company, for non revenue generating projects has to be kept to a minimum. The customer support is great but software layout and design should be intuitive and not require so many calls to support to begin with. I remain hopefully BB will work out the kinks. I pay $15,000 a year for Linkedin Recruiter so money is not the deciding factor, ease of use is. Originally Big Biller had the friendliest customer support and simple layout and that was the deciding factor. Not cost alone

Pros

Great customer support and easy to reach by phone or online chat.

Cons

The new version of Big biller has set me back 20 years in my productivity. I actually go out of my way to use Outlook and avoid the new BB cumbersome, user-unfriendly interfacte. The 'running man" (we call him 'burning man' icon offers no clue as to what menu lies underneath. The 'hot list' icon looks like a poop emoji and I had to have someone explain this to me. Too many lengthy menus that open, vanish, disappear, are difficult to find once they are minimized, etc. I'm advanced with computers and can design basic code and find this new platform roll out very dissapointing.

Reasons for Choosing Big Biller

Simple to use (original version). Friendly, responsive support

Reasons for Switching to Big Biller

Originally Big biller had the friendliest support, easiest to use platform that did not require intensive hours of watching videos. Sadly the new version is not as user simple as original

November 2020

Gary from SB Solutions, Inc.

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

3.0

November 2020

BigBiller is very good and user friendly

BB is such an upgrade to the FileMaker system we used previously. However, the parsing of jobs is slow and a lot manual cut/paste. And, as mentioned, lack of the audible reminder is a hindrance to my desk, personally. Tech Support is friendly and VERY helpful, particularly [SENSITIVE CONTENT HIDDEN]! He's my guy!

Pros

I love hotlists and pipelines. I run my entire desk around those two on the candidate side of the equation.

Cons

Searching legacy candidates using keywords is very kludgy to both my partner and myself. I also used to LOVE that you had the audible sound to remind me of my appointment calls, email blasts, etc.

Reasons for Switching to Big Biller

Filemaker didn't begin to meet our needs, but it was Recession. When we could afford to upgrade, we did.