Big Biller Software

4.43 / 5 (150)

Our advisors have recommended this product 68 times in the last 30 days

About Big Biller


Big Biller recruiting software offers applicant tracking (ATS) and client relationship (CRM) features in a single recruitment solution designed to manage the placement process for contingency, retained, contact staffing and executive search firms.

Big Biller automates applicant tracking features such as resume parsing, email parsing, bulk resume uploads, custom fields, custom workflows, import/export spreadsheets, duplicate checking, record merging, tagging, full text search, radius search and an optional candidate portal.

Big Biller includes CRM features for client and candidate communication through the hiring lifecycle with custom pipeline stages, email integration, calendar integration, custom hotlists, activity planner, email templates, custom activities, reporting, notification system and more.

Onboarding, training and support are available for customers.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000

150 Reviews of Big Biller

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(76)

4 stars

(57)

3 stars

(12)

2 stars

(5)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 150 reviews

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December 2016

Gary from SMB Recruiters, llc

Company Size: 2-10 employees


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Customer Review - SMB Recruiters

I have over 30-year experience in recruiting and have used several databases during that time. It is a great ATS but lacks as a CRM/sale process tool. It is complete and thorough and easy to use. It is no overly complex. You use most all of the features. Most records or entries are usually no more than 2 clicks away. The parsing feature is invaluable - just ask us old timers that had to OTC faxed resumes and still correct them by hand. The CRM/sales process is not as efficient as the ATS functions, as this is an ATS. But the new database should have new CRM features. I would like a little better metric report system, but I am not sure why or what would be better, It just not as comfortable as some dashboards that I have used. And some of the features I am sure will be updated I.e. emails - auto-type entry, cut and paste pics and data, integration with calendars, also even VOIP systems. (click on the number to dial). It is sometimes not as intuitive as it should be but I think most of that is being addressed. Also, I think it should have some accounting info, placement data information, for both full time and temp. Nothing exotic by can be integrated with popular accounting systems. Support and assistance are easily 5 stars, everyone is willing to help one on one. People are reasonably easy to contact. And everyone speaks excellent English and are culturally aware.

Pros

Ease of use but thorough. Parsing is awesome. Great customer service. Big enough company to fill the needs of a database and support, but not so big that there are barriers to info and exchange of ideas, suggestions or problems

Cons

Needs some updating on processes - one click instead of 2. Not a very good CRM. the 'note' field does not automatically save. I have seen an hour interviewing a candidate and then go to another record and forgot to save the notes. This really hurts production, efficiency and credibility with clients candidates.
Better CRM/Sales pipeline mgt system. Able to select the names in the quick add field of a company record to email a specific person in a campaign. Otherwise, you can't organize by company status (Lead, prospect, account etc) and you have to enter the names manually in a hot list to be emailed.

August 2013

Steve from Affinity Executive Search


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2013

Big Biller is a very impressive, forward designed product. In particular, the ability to run a search and then send an email to the entire screening level, is something that is priceless. Big Biller then updates every candidate record with the email, which is a terrific tool because nobody wants to be overexposed to their candidates. I also use the mail merge and mail template features a lot, and have sent well over 200,000 emails in the last year using the system. Big Biller is completely seamless when it comes to interfacing with my Hiring Hook website, and the software automatically tracks which of my applicants have applied for the jobs of other recruiters. In short, everything that I previously had to enter manually is now fully automated. This equates to tremendous time savings. I stopped using ACT! and other databases and ATSs because everything is painlessly integrated into Big Biller. I tend to work in chaotic ways, and Big Biller takes care of being organized for me. This allows me to use my time where I'm very efficient, instead of wasting my time where I'm not. What I don't like, and want, is the ability to email entire search screen levels when searching the general TE candidate database and having the choice to either email the candidates directly or their recruiters directly. Also, I'd like it if Big Biller automatically parsed all website applicants instead of waiting for me to do it manually. What would also be cool, would be to take a candidate and have Big Biller automatically search the TE jobs database for potential matches - and then give the option to send an alert to the candidate automatically for the jobs that match. This could be done even for jobs that are not shared with the TE membership, thus allowing recruiters doing really confidential searches to obtain potential candidates without advertising even to their peers.

September 2017

Jamie from Pharma Search Partners

Company Size: 1 employee

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2017

works well but looking forward to new release

looking forward to the new release.

Pros

using it for candidate tracking, email, research on LinkedIn, Facebook, the internet all works well and very easy to use.

Cons

search is a little cumbersome at times , cost for 10 jobs cost more than the monthly fees, the way to remove duplicates is troublesome. the cost of advertising and the lack of some of the boards that you can pick from if you are in a specific industry. The split network needs to have some better oversite as to the split policy as some just auto forward without doing any work but get half the fee.

October 2009

Natalie from Rainfield Group

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

October 2009

Big Biller is easy to implement and affordable

I love it enough to keep using it. We are constantly being approached by other vendors but have no interest in changing. It seems that we are constantly uncovering new features/functions in Big Biller even though we have been using it for 5 years. Our candidates are our livelihood. We have more than 21,000 sales professionals in our database. I know that our data is safe with Big Biller.

Pros

Before selecting Big Biller, we tried other servics that were much more expensive and harder to implement. They also required ongoing costly upgrades. Big Biller is a hosted solution that is always available and always improving. Compared to the solutions my friends use at other search firms, we have a winner! My favorite feature is the ease of getting new resumes into the system and parsed. The HOT LIST feature also allows us to build our call lists and keep track of candidates that are perfect for our active searches.

Cons

Big Biller does not currently have a project/pipeline management tool so we still track our search progress in a spreadsheet. (I hear that they are working on a solution though.) The integration with our website is good but not great. From a candidate perspective, it seems a bit clumsy when they are trying to search through our multiple openings. I also liked it best when our tech support was provided by one of the original tech employees. He has moved up the food chain and the new tech support guy is "Mr No." I also wish it would allow you to automatically merge candidate files in the event that two or more seperate files are accidentally created.

March 2018

Carolina from Huawei Technologies

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

4.0

Functionality

5.0

March 2018

Effective recruiters identify highly qualified candidates software.

The most common problem I could solve by using Big Biller is that I can combine marketing tools with email. Thanks to this application I can get the essentials for tracking applicants.

Pros

What I like most about Big Biller is that thanks to the job publication tools it allows me to publish applications on the company's career site, in various industry-specific job sites and on social channels such as LinkedIn, Facebook and Twitter. This seems excellent to me.

Cons

One downside is that Big Biller right now is not compatible with Outlook integration. I hope you can develop this feature because it is very necessary. You can also say that the design is somewhat outdated, I think they should modernize its graphical interface.

April 2018

Jason from Chad Management Group

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Fantastic value for an ATS

Really solid product with a fantastic price point. Why spend more?

Pros

All the functions and features that you would expect from one of the 'Big Players' but at a way better price point. You can tell that this Product was designed by Recruiters for Recruiters. Great new Web-based interface. Really smart integration with LinkedIn. Good candidate-search functionality. Solid parsing tool. etc...

Cons

Overall, I'm extremely impressed with this product. Amazing what they are able to offer at that price point.

November 2016

Thomas from Perfect Fit Placment

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

excellent

It is really easy and extremely helpful. I had a license from our company for several years but avoided using Big Biller for a long time thinking I do not need it and it was maybe just a pain. Kind of "old dogs do not need to learn new tricks" . Once it was made madatory to use, I found it so good that I wish I had not wasted so long to just do it as I know I would have made more money. For now I want to become even better at BB. I am pretty good but I know if I mater itm, i will make even more placements.

Pros

easy

Cons

none

Response from Top Echelon of Top Echelon

Replied December 2016

You've got it Thomas! Using Big Biller Recruiting software will streamline your process and help you make more placements!

December 2016

Joe from JMFeldman&Associates

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Excellent software for recruiters

I have used Big Biller since I entered the recruiting field which is over 15 years. I have evaluated other products but find Big Biller to have the most user friendly program. Their support and training teams are always there to assist whether it is a simple question or a problem.

Pros

Simple to use. Information on candidates and clients can be easily imported. Internal searches are simple to set up. Creating hotlists makes it much easier to manage searches.

Response from Top Echelon of Top Echelon

Replied December 2016

Thanks for the terrific review Joe! We love making simple recruiting software that can help recruiters make more placements!

January 2017

Steve from Affinity Executive Search Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Big Biller is incredibly powerful, effective, relevant and easy to use.

Big Biller is by far the most relevant software I've seen for the recruiter (headhunter, not corporate) community. Quick effective searching, the ability to message entire screening results in one shot, save templates, keep the calendar organized, set/remove jobs for advertising, duplicate jobs and so forth. The jobs can also be instantly displayed on our website, which is a great feature because we only have to enter each job once.

Pros

easy to use, friendly interface

Response from Top Echelon of Top Echelon

Replied January 2017

Thanks for the terrific review Steve! We we're happy you found Big Biller an easy to use, yet powerful recruiting software.

May 2015

Jim from Clark and Company

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2015

Recent change from Act!

I'll start by saying we are a senior level national recruiting firm. We are a group of 15 full cycle senior recruiters and have used a variety of CRM's tailored around our industry already; PC Recruiter, Act!, Gofer and I forget what others we've had. Big Biller is by far the easiest and most practical we've used to date. We've barely started using it and already it has proven to be a very easy to use and useful tool. We recently converted from Gofer to Act! hosted and after a month of struggling with Act! we switched to Big Biller because of how poor Act! was supporting us. This brings up a very import asset to converting to Big Biller. Our conversion support we received from Big Biller was amazing. Their tech support is spot on. They made it seamless and were quick about it. Moving forward, their training is also a huge asset. They provide hands on training as well as follow up. Act! hosted was a total failure in so so many ways. Even while we were going through our conversion from Gofer to Act! we found one issue after another. Our rep actually erroneously forwarded a complaint of a web hosted client having extensive drop offs. Our rep emailed our principal of our organization thinking she was emailing their tech support person saying that they are having a lot of complaints on fall offs & disconnects for the month and wanting tech support. Once again, one example after another that just was not acceptable so we bounced out quickly and found Big Biller. Our practice has been in operations for over 15 years so we have explored a variety of CRM resources. At this point, Big Biller is by far the easiest and most practical we have utilized.

January 2017

Driedra from Brelsford Personnel

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2017

Huge Fan of Big Biller!

I recommend Big Biller without reservation. The software is very user-friendly and the customer service team is truly exceptional. Best decision our firm made was choosing Big Biller!

Pros

Every step of the process with Big Biller has been easy...from the initial process of transferring our data to their system to our daily use has been great.

Response from Top Echelon of Top Echelon

Replied January 2017

Thanks Driedra! We love that you found our software and customer service exceptional. It is what we strive for everyday!

July 2018

Tasha from T. Burks & Associates

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0