Exhaustive research – chose MindSCOPE

ALL my technical issues get resolved quickly by the best team (usually it is because I forgot how to do something)! Like anything else with technology, I don’t want to know it is there, I want it to work and in almost two years, I can’t remember the database being down and if it was it was not impactful. Great job Team !

Pros

Recruiting software company products are similar. I was tasked for my company with making the recommendation for the “go to” product. The most important steps were to:
• Define end user needs: the desired bells and whistles
• Find a company responsive to the small team/ highly experienced professional

MindSCOPE CURA offers the robust functionality, search philosophy and data management we desired. There are a few “wishes” we would like to see added and look forward to the major upgrade.

A quick look at a Recruiting Software website and who they want to make happy becomes apparent. MindSCOPE’ s customer support is outstanding, and has been accessible and has implemented suggestions. Our last software company was only interested if we had 50+ seats

Cons

The current version of MindSCOPE CURA functions as promised and delivered. Two areas of improvement (we were told change is coming) is when working through search results, it can take 2-seconds for the next record to pop up. To view the next candidate’s resume is immediate. Some functions require too many clicks. Both issues are truly minor.

Cura and Growth

Pros

I've used Mindscope/Cura for almost 7 years and it's grown in it's abilities and features exponentially. I like the ability to connect directly with Outlook and how it can take my conversations via email with a candidate and automatically sync it into the candidate's profile. I also like being able to enter in individual resumes directly from my Outlook, but I still have the ability to parse large amounts through Batch Paris. I have really enjoyed being able to merge multiple profiles for the same person rather than having to remember which specific one I want to work from. Finally, the texting feature has been incredible beneficial.

Cons

We are still working through some kinks currently, such as the .NET feature keeps un-installing and (on certain computers) take a long time to bring up individual candidates or clients. The search feature in the candidate module can be temperamental and will sometimes not recognize specific words OR will get angry if a bullion search string is too long. Also, there's a weird issue with responding to text messages to a candidate in Cura if the initial sent message from the candidate is over the allotted 160 characters. You have to first delete the candidate's message out of the box and then hit reply.

Our company is an IT services company specializing in full service/solutions in the area of ERP, mainframe, J2EE, business intelligence, data warehousing/ETL and project management. Our success and growth over the last 10+ years is attributed to some strong relationships and business strategic clients. It was one of our strategic clients that asked us to entertain some new business opportunities in staffing, which resulted in our search for an Applicant Tracking System. It has been an absolute pleasure working with everyone at Mindscope to implement, customize and learn the CURA system. Prior to this new requirement, we had no need for such a system, so essentially we were starting with nothing and yet we had a very important client waiting for us to engage in this new business. Our team is small and we were very concerned about the amount of time spent on entering data, duplication of effort, keeping all parties informed easily, reporting, maintaining documentation, etc. We want to maximize the time we spend with our candidates and clients by minimizing the time we spend updating a system. In addition, we were considering some longer term possibilities to expand the system for other clients. Lastly, having flexibility to customize the tool without impacting our ability to take advantage of future release enhancements was a critical evaluation criteria. CURA satisfied all our requirements! When we saw the new Broadbean technology we were even more impressed and it became an easy decision for us. We are now using CURA version 5.8.0.0 to run our new business! The implementation was very easy and quick. The implementation and training support personnel were extremely professional, responsive and knowledgeable. When it came time to complete the web integration to our company website, we had another CURA expert assist with that work and it was working within a couple days. In summary, we are very happy with our decision to acquire CURA and looking forward to increasing our business using CURA to enable and support the growth!

Best software experience in 25 years of recruiting

Pros

Much to our shock and great delight, all of the things we’d been promised prior to go live actually happened! The onboarding process was smooth and handled brilliantly. One of their staff flew over from Canada and spent a week with us in our UK HQ. Following the go live, we’ve had no issues worthy of mention. Any queries or issues have been user / new system orientated and we have received whatever support has been required.
Our consultants love the product and were delighted with the choice we made. To top it all, it’s very reasonably priced! I feel we have paid for a VW and ended up with a Bentley! Couldn’t be happier.

Cons

CURA has worked well for our business with its culture of investment and product development at the heart of their product offerings.

I work for a specialized staffing agency, our focus is on temporary healthcare staffing; because of the degree of our specialization, our requirements for an applicant tracking software are also very specific – the folks at MindScope understand that. Our main focus in initialing choosing CURA was its flexibility and customizable nature, in addition to it being a web-based ATS as opposed to server-resident that allows our users to access information from any PC, anywhere. Prior to migrating to CURA, we used the Legacy version of MindScope’s ATS. In total, we’ve been using MindScope products for a total of 12 years, with CURA having been in use for more than five years. Our initial implementation was a rather involved process, as the migration involved our very extensive database of candidates and clients. As it was my personal responsibility to review every single bit of information and either delete or approve for migration, I can attest to the vast amount of data involved. Fortunately, the MindScope team was always available to us, and was extraordinarily helpful and responsive during the data conversion. While it was certainly not a rapid process, I can’t recall any serious issues with downtime or anything else objectionable. The learning process after migrating to CURA was not an issue. I would attribute that to CURA being a well-designed, intuitive product; the fact that our particular user group is comprised of experienced MindScope Legacy users didn’t hurt, either. We have experienced outstanding customer support from MindScope over the entire course of our relationship; their representatives are knowledgeable, informed, courteous, and professional, while being open and friendly. I would highly recommend the MindScope team and their products to anyone who is seeking an adaptable, intuitive ATS backed by consistently excellent customer service.

Charles Foster Staffing & Executive Search is a local, women owned, business in Charleston, SC. We specialize in the placement of professional candidates in an array of industries. We have used Mindscope for more than 10 years from its Legacy (server based) version to its online CURA version. The market for similar software is competitive and I believe that our loyalty to Mindscope over the years speaks volumes to their product, customer service, and customized training. As a result, we have not considered making a change as CURA manages all of our needs, and then some. We went through the transition from the server based version to the currently used online version. The volume of data was extensive and the accuracy in which that data had to be converted was no simple task. I found the Representatives at Mindscope to be incredibly helpful and responsive to our needs throughout the process. Three members of our staff visited Mindscope's office in Canada for specialized training. It is always nice to meet your business partners and vendors face to face, and this was no exception. As expected, we were met with a high level of professionalism and thorough training catered not only to our company, but each individual user as well. Mindscope is always one step ahead of updating features that we may not have realize we needed. They are pro-active in seeking out more effective and efficient ways of utilizing their software and have always been open to suggestions from the end user. Their customer service is impeccable and it is safe to say that we are extremely happy with our experiences over the years. Mindscope will continue to be our software for tracking candidates, recruitment, sales and data management.

Constantly evolving with new technologies, easy to use.Great service.

Great value.

Pros

Technical support desk respond in a timely manner. Cura interfaces well with phone system. Not to big to listen to user suggestions, and had incorporated good ideas in future releases. Customization possible. Easy searches, candidate matches.

Cons

As with any software, our biggest issue was initial buy-in from our staff at time of implementation. Once software was learned, everything went smoothly..

A software that does what it says it does

It does what is says it does, so we are happy.

Pros

Great and responsive customer service
Consistently rolling out improvements
Ergonomic is familiar as it is presented in a traditional desktop layout
Integrated in social media platforms
Integrates into your corporate web easily

Cons

Nothing much to speak of, some automated reference checks would be cool but that would be a new feature. :-)

Great ATS Software

Pros

Able to easily customize to your individual needs. The staff are very easy to work with. Technical Support is knowledgeable and responsive.

Cons

Honestly, my only con with the software is that we don't utilize it to it's fullest. They are continuously updating and improving their software, which is great. I believe that sometimes the training on the updates could be more detailed.

Good ATS software

We use this currently in a straightforward way. Review is based on this. Will also be implementing this with a large project with a more complicated setup.

Pros

Ease of use. Customizable to your needs. Company ready to accommodate. Can also integrate with CRM.

Cons

The graphical interface needs to be updated, which I believe is in the works. Need IE for direct mass CV imports.

I used CURA several years ago with a former employer and had to have it at my new place of employment

CURA makes my job easier and helps me stay better organized with my candidates.

Pros

I love the parse from email tool. It is an amazing addition and so easy to use. Makes updating candidate file very easy and efficient.

Cons

Sometimes i have issues with resumes displaying properly but that is usually due to software updates or the format of the resume.