About PlanetReg


PlanetReg by hemko systems is a cloud-based registration management solution that allows event organizers to register attendees, collect payment and manage event activities. The solution is suitable for conferences, reunions, charity events, seminars and sporting events.

PlanetReg allows users to customize existing event pages or create new pages using its design wizard feature. Users can create registration pages by customizing them with fonts, colors, images and logos. Users can also manage registration choices which include multiple attendee registrations, age limits and time-based registration. PlanetReg allows users to set criteria for editing forms and gathering information from attendees. Users can also customize pricing with various offers such as early-bird discounts, promotional offers and discount codes.

PlanetReg allows users to make payments by credit card or check, or they can pay at the event venue. All credit cards are processed in real-time and funds are deposited directly into users' bank accounts.

Support is available via phone.



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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of PlanetReg

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

4 stars

(5)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-11 of 11 reviews

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January 2019

Tim from Motorcycle Sport Touring Assn

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

NSTA Treasurer

As the Treasurer of a national motorcycle club, I have to process renewals for over a thousand members that are spread out over the entire year. I get an email reminder of every registration with all of the information that I need for processing it. It is simple to go to the web site to confirm anything that I need. We also hold an annual national rally in June, which means that I am inundated with rally registrations from January - June. They are detailed and include every potential need that a registrant has, including the number of days of registration, family registration, lunch ride tickets, and even rally t-shirts if the member wants one. The information is clear and concise and I get an email every time someone registers. I can get details from the registration form that I can enter into a spreadsheet that breaks down the expense categories and registration income and fees. If I need to re-visit a registration I can easily access the information online. The vast majority of members pay for either new memberships or rally registration with PayPal, and I get an email from PlanetReg along with the registration email if the member chooses to pay immediately. If they don't, their individual invoice for the member shows the amount due or if they paid by check. The interface is slick and intuitive, and it makes my job of Treasurer a lot easier.

Pros

What do I like about this software? EVERYTHING!

Cons

Ummm..I can't think of any detrimental aspects of this software.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2019

Full features for a reasonable price

We run two major events at our school each year that take in registrations. Our golf outing is one of those and we are able to create a simple registration form that collects all the information we need including the ability to collect for prizes and hole sponsorship. Previous programs made that very difficult as anything other than a registration was another "ticket type" and that increased the cost. Our community run/walk/bike event is also using PlanetReg now and we are able to place waiver information, collect shirt sizes, and register participants all for one fee. It has saved our school hundreds of dollars over previous registration products we have used.

Pros

This is a full featured event registration and promotion product that is far more reasonable than products I have used before. Features like post event surveys are included in this product while others charge as an add on or don't even offer. It connects seamlessly with PayPal and provides day of event features that are very useful.

Cons

It is not very fancy from an appearance standpoint but it does the job colleting registrations.

July 2016

Mari from Lighthouse Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Thanks to planetreg.com for offering a great service!

I would like to send a big THANK YOU to Planetreg. I am the events planner at our small church in Plainfield IL and we just had our 4th VBS and thanks to Planetreg.com, registration went so much smoother and we had our highest enrollment yet! Thank you for providing a free service for free events. Our church greatly appreciates it.

Pros

The software is so easy to use! I was able to customize all my registration questions and i received very positive feedback from all the parents registering their children.

January 2019

Gene from Twin Cities Area Council of Camera Clubs, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

5.0

January 2019

If I Can Do It, Anyone Can.

We put on a photo event every year for 300 to 400 registered people. We used to register people over the telephone. PlanetReg solves all of our issues with Credit Cards, Notifications, Writing Receipts and distributing information. We also do a Survey after the event, and Planet Reg gives us a great breakdown of customers opinions.

Pros

Event Registration is a messy and complicated business, but PlanetReg eliminates most of the complications and makes it simple enough for our customers to understand. This is our seventh year with PlanetReg, and we love it.

Cons

Every now and again, I run up against something that is not intuitive. I think some areas could be more obvious and self evident. But, when I need help, I am only an email away from the support staff. He takes care of my problems or tells me how to do it so I can learn.

January 2019

Mark from Milestone Presentations, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Highly recommend

We have been using this software for many years and are quite happy with it. It is easy to use and reasonably priced. Any needs that we have are addressed quickly and efficiently by PlanetReg staff. Response time is fantastic, including times of non-traditional work hours.

Pros

Ease of use and also PlanetReg's customer service

Cons

Can't think of anything. An customization needs that we had, were satisfactorily addressed.

February 2019

Gail from Pine Street Sangha

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2019

Long-time user satisfied

Planet Registration has made my job of setting up our events very easy.

Pros

Once I learned how to set up registration pages, it became a breeze. I how have a set of templates so that I can set up registration for an event in 10 minutes. I have been using Plant Registration to help a small non-profit offer events for 5 years and Planet Registration has been an integral part of that process.

Cons

The only place where there could be a hang up is when users are redirected from PR to PayPal to pay for our events. I haven't figured out "why" yet, but some of our users get stumped at that point and never go any further. Could be they change their mind, but some, it seems, can't negotiate the software/program change.

January 2019

Chuck from BDGA

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

PlanetReg Makes Me Look Smart!

I belong to a local service organization and we put on an annual fundraiser. Our audience requested more access to online payment and pre-registration. This was a problem, because none in our group is very tech savvy. I drew the short straw and was tasked to make it happen. As good fortune would have it, I came across PlanetReg and the reps took care of everything. I now have a ton of tech-cred in my organization. Thanks PlanetReg!

Pros

1. Ease of use.
2. Outstanding support & customer experience.
3. The reps is extremely helpful and intuitive.

Cons

1. I have no complaints.
2. I still have no complaints, other than having to reach a 40 character minimum in this field.

July 2015

Sean from Daily Plan-it

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

July 2015

Easy to use, incredible customer service

We've been using PlanetReg since April, 2012 after deciding to go paperless for all our event registrations. The ability to tailor each registration to specific events has been invaluable. We have used it for vendor registrations, sports tournaments, adventure races, parade floats, entertainer submissions, VIP on-water events, car shows, bike rides and more. Pros: Shallow learning curve to get a simple registration page up and live. Ability to use your own past registration pages as templates for recurring events. Customizable questions tailored to specific types of registrations within the same event. Add additional priced items to registration. Can select payment options (PayPal, Credit Card, Cash, Check). Export files to .csv and convert to Excel. Responsive, knowledgeable support team. Very affordable. Cons: Font type and size displayed in editing doesn't always match published page. No mobile app integration or bar code scanning. .csv files can be overwhelming until layout becomes familiar We recommend PlanetReg as an affordable, easy online registration platform.

January 2019

Julie from HTJB, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Great value!

Pros

The ability to clone events—a huge time saver!

Cons

We have a lot of customers who abandon the PayPal process and require added follow up. Would like a way to streamline communication with them about how to continue payment processing. The link is helpful!

May 2018

Ken from Park Community Charter School

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

I would also like to thank you for your product. We have used others in the past and found yours to

Pros

The program allows you to have questions linked to the ticket which is great for things such as shirt sizes. Other programs I have used do not and you have to create tickets for the sizes which is confusing to the people signing up.

Cons

I would like to be able to have people use a credit card without going through PayPal but that is not a deal breaker. The product is still much cheaper than others with more features.

Response from PlanetReg

Replied May 2018

Ken, thank you for your review. We do have several options that allow you to accept credit card payments without using the Paypal checkout. I will follow up with you regarding this.

July 2015

Johnathan from Rick Bonfim Ministries

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

The Support Makes the Difference

This system has everything you need. You can customize it tremendously. The customer service is superb. They respond the same day almost always with very clear answers. And you can't beat the price! Way cheaper than other companies and you get more features. The only thing lacking is appearance, but they make up for it with functionality.