Cision vs Sprout Social

Cision has 68 reviews and a rating of 3.81 / 5 vs Sprout Social which has 435 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.81 / 5 (68)

4.37 / 5 (435)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

September 14, 2020

September 24, 2020

Pros/Cons

  • Pros

  • This is a great affordable solution for those monitoring their media (and social media) mentions and you're on a budget.

  • The HARO subscription that comes with this product is incredibly handy. The contact database is useful, especially when I was trying to find blogs willing to review a new product.

  • Cons

  • It's pricey, but you pay for the high quality of resources which benefits you and your clients in the long run.

  • I think this software is somewhat "clunky" ... think there is definitely room from improvement with the user interface. Moving between listings is a little complex.

  • Pros

  • I love the software. I found it to be intuitive and easy to use.

  • Easy interface, easy to set up, no learning curve, and their reporting is strong.

  • Cons

  • Would love to see more integration of paid Facebook features. Other than that, I have no complaints really.

  • My only real complaint about Sprout is the per-user price, but if your team only has a single social manager it is well worth the cost.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux