Booker Software


 

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.

Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.

Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.

Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

 

Booker - Memberships
 
  • Booker - Memberships
    Memberships
  • Booker - Calendar
    Calendar
  • Booker - Calendar with POS
    Calendar with POS
  • Booker - Customer record
    Customer record
  • Booker - Online booking example
    Online booking example
  • Booker - Products
    Products
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

786 Reviews of Booker

 

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Software Advice Reviews (77)
More Reviews (709)

Showing 1-20 of 77

Kathleya from Marketing
Specialty: Other specialty retailer
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Booker Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Booker is easy to use and functional, its so helpful and easy to teach to the new hired of how to book their appointment. They can organized and manage their task and customers.

Cons

The cons in this software is slow and experienced buffering, but you can still manage it, Good result so far.

Review Source
 
 

Holly from Unity Spa
Specialty: Salon/Spa
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

The absolute worst customer support I've ever experienced

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

There are none if you can't get payments from the credit cards. Unless you just want to have a great system for working free of charge

Cons

The people are very polite but can't ever get anything done. They just tell you they can't handle the issue and it needs to go to a different department. Except they won't transfer the call they will only send them an email and these "other departments" absolutely never contact you. The credit card payments for my spa are still going to the previous owner. This is almost 3 weeks and SEVERAL calls which I was mainly on hold for later. Still zero resolution or response. I have no idea why they have a customer support number. You might as well call my cat.

Review Source
 
 

Tina from COPE Center for Colorectal and Pelvic Health
Specialty: Salon/Spa
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Booker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Clients like the ease of booking directly, however, wish there was a way to tell when they booked themselves vs me

Cons

Lots of glitches, sometimes can't take payments due to this, difficult to reach customer service representatives

Review Source
 
 

Lauren from Salon
Specialty: Salon/Spa
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Great for my simple small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would highly recommend!

Pros

Easy to figure out, and if I can't, I am in quick contact with support. Has all the functions that I thought I would need for a salon.

Cons

I wish I could change the colors to my specific "pink" where clients book appointments. Other than that, it's been great.

Review Source
 
 

Jackeline from Andaman Spa
Specialty: Salon/Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

The customer service experience has been the worse

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

stinks!!! BIG TIME worse mistake of my life!

Pros

Nothing works! I have been setting this up for 2 weeks now and every time I call they tellme something different

Cons

Now I can't switch to another server since I would be confusing my clients more!, this server its so complicated

Review Source
 
 

Tanielle from So Cal Body
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

It is easy to use, WHEN IT WORKS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am going to be switching over to something more reliable. I have had it! To many glitches, to many crashes, no one live to speak with!

Pros

It is user friendly. Easy to learn and teach to others. The scheduling is a no brainer. The customers love the text message reminders. they also love the email reminders.

Cons

It always glitches. It is always down. We can not schedule! We can not take a payment. We literally have to operate blind until it comes back up! It has crashed multiple times over the last 2 years ( over 25).
If you want to reach someone, expect an email back in a day or so. Don't bother "chatting" you will be waiting for someone to come on forever... only to be disconnected. There is no "live" assistance!

Review Source
 
 

Nadezhda from Nadya's Massage & Bodywork
Specialty: Salon/Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Customer service is terrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All over a good idea of a company with overall service.

Pros

Easy to manage clientele great to book online user friendly website with junky customer service .....

Cons

Constant issues with system either shutting off or the text not going through. People rely on their text message reminders and if they don't get them they don't come in. This has cost me a lot of money with no shows. Guess I have to go back to paper book and texting everyone by myself in the mornings. The worst part is that every time I send in a complaint it is never the system. It is always Verizon or AT&T or the other carriers. Hello..... hows come i can text them just fine????

Review Source
 
 

Tim from Lather Salon
Specialty: Salon/Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Don't do it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Backwards from other systems I've used.

Pros

Easy to do some basic things, doesnt let to know when you are tipping out, splits the tips with every product purchased.

Cons

Tech support is ALWAYS over booked. you can call at 3:00 AM and you will get the same message- We are experiencing higher call volume than normal.
The sales people called a couple times a day before I committed.

Review Source
 
 

Gita from Hotel Management
Specialty: Hospitality
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

I liked it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you have a spa or salon use this!

Pros

I enjoyed it while we had a Spa in our hotel but after that I didn't really think it was that necessary to have

Review Source
 
 

Jacob from Blue Daisy
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Booker is great for our Salon

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We love booker, and so do our guests. They are always commenting on how easy it is to book their appointments, and we love that. It is also very convenient for our receptionists to learn, and manage the software.

Cons

I wish that there was better management of double-booking services. Usually you don't want this to happen, but especially with hair, there are times when it's appropriate.

Review Source
 
 

Beth from Deka Lash
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Great scheduling tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Booker let’s you book appointments and do orders all in one place, it makes history and deposits easily accessible

Cons

Booker crashes a lot and runs slowly sometimes, it makes things very inconvenient and frustrating during those times

Review Source
 
 

Kimberly from the nail spa
Specialty: Salon/Spa
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Overpriced for what you get

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you can find a better price point go for it

Pros

nothing at this point, i came back with high expectations. Have been let down on every level, online chats don't even get back to you which results in loss of time and energy trying to get problem resolved.

Cons

they now currently run two versions in which they claimed would be merged into one, has not happened so basically your paying same as other version with far less features, such as customers being able to join waitlist online, or book two services together in one transaction, very annoying for customers as well as salon.

Review Source
 
 

Ping from Lava Bene
Specialty: Salon/Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

the charges and fees are not what they told you when you signed up. No explanation on all the fees and charges. The bank statement does not agree with the monthly statement.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is not worth the money, and not customer service, can't get any answer from them.

Cons

It's like you are dealing with a chief who constantly steal your money from your bank account without telling you.

Review Source
 
 

Candace from CCL Skincare
Specialty: Hospitality
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Good product for what it offers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Better than most softwares that offer similar services. Easy to learn and use. Great for clients and lots of perks.

Cons

There is always little things that can be improved. Some functionality issues when scheduling although nothing major.

Review Source
 
 

Corinne from Salotto Salon ' Blowdry Lounge
Specialty: Salon/Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

It works, mostly. But there are definitely flaws

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have basically stayed with Booker because of the direct integration with Frederick.

Pros

Ease of use, mobile login is nice, extensive report options and Frederick is everything!!!!!!!!!!!!!!

Cons

Cost seems high, customer service is not excellent (I have had to call with issues where several times I haven’t been given a solution).

Review Source
 
 

Chris from Hair Market
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Horrible experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

All in one capabilities I liked that it had inventory, booking, and scheduling. The software is very useful.

Cons

The online booking was too complicated and the url was much too long. After 4 months of paying I could not get one booking.

Review Source
 
 

Atika from Studio Blo
Specialty: Salon/Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

It’s practical and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The system is Easy to use for customers and employees. It Covers many of the things your would expect from a booking app.

Cons

I dislike how often it freezes. the system seems to have a problem at least a couple times a month.

Review Source
 
 

Nicole from Davida Salon
Specialty: Salon/Spa
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Booker version 2 has a lot of bugs...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Booker version 2 is no good! Aweful software, I would never recommend this!

Pros

It’s base off a browser instead of your hard drive. There’s nothing else positive to say about this product.

Cons

You cannot switch to version 1 from version 2.
Plenty of open tickets, so bad that you manually have to do your own payroll because the point of sale credit card machine they tell you to get doesn’t communicate well with the booker software.
The point of sale credit card machine that they say only works with booker version 2 doesn’t communicate well together.
Make sure your internet is fast and have good frequency.
Customer service is no help.
I have had booker for 8 months and they still have not fixed these important problems.

Review Source
 
 

Trudy from Derby Derm
Specialty: Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Booker for appointments is Great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Appreciate your support both online and over the phone.

Pros

Appreciate how over the years Booker has been easy to use and reliable. Recently began using in conjunction with Booker and am very happy with the response to the confirmation texts.

Cons

Was told when I was deciding which software to use that Booker would integrate with Quickbooks and my data could be transferred everyday. Was not told that it was only a daily total that would transfer and after much work setting up all patients and POI we realized it would net be possible for us to use the POI. We now only use the appointment portion.

Review Source
 
 

Karma from Karma's Healing Arts LLC
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I highly recommend.

Pros

Booker has excellent customer support.... I've been with them for 3 years now and no matter what the problem I always receive courteous efficient friendly service . They resolve my issues and patiently answer all my questions. ...

Cons

They are often busy & hard to reach a rep during peak hours. M-F 9-5pm. I can not say that there is any product I have not thoroughly enjoyed.

Review Source
 
 
 
Showing 1-20 of 709

Ashely from Pinnacle Investigations
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Book It!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

Cons

The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

Review Source: Capterra
 

Edmund from Information Technology and Services
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Does beauty salon need CRM?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you need online booking software for your salon its good software. You have calendars, events, profiles, communication, payments.

Cons

There are so many software for salons, so Booker is one of them. Every has similiar options, it is not distinguished by anything special.

Review Source: Capterra
 

Jennifer from Black No. 1
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Booker makes booking easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good and would have used past trial if it weren’t so pricey

Pros

I’ve used tons of booking sites as a stylist and booker is very user friendly

Cons

This software worked great however the price point was a lot higher than other services I have used

Review Source: Capterra
 

Shubham from OATI
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Book your saloon according to your needs.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Basically it has a great idea that we can find nearby saloons where ever we are and it is easy to use so we can easily do bookings and saloons can set appointment. It is flexible as it is online.

Cons

There are lots of bugs to fix like some times there is no confirmation email after booking or payment is done. The customer support is also not good.

Review Source: Capterra
 


October 2018

October 2018

I wish there was something better out there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are a lot of booking programs out there and none of them do a great job -- and this is one of them. It's too much time/money/work to switch over until we find the right software, so we'll stick with this until we do. But I wouldn't really recommend it.

Pros

It has a lot of features and, over the years, they have improved their usability/interface. But it's still complex, and the interface is not super easy.

Cons

Crashes all the time. The interface is complicated.

Review Source: Capterra
 

Adam from akaCedric Salon
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Easy to Use Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I would highly recommend Booker software. I appreciate their application for smartphones, too.

Pros

It’s mostly intuitive and easy to use, and I was able to learn most features without issue.

Cons

I found it difficult to create and manage UPC codes for products.

Review Source: Capterra
 

Katalin from Hospitality
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Booker for Spa and Solon

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My hotel has been using Booker since 2012, the software has evolved a lot since then. Our spa receptionist like the fact that it is so user friendly for all Spa Booking peruses ,appointment scheduling to payment processing. I use the reporting feature for financial reporting and Payroll processing. The Spa Manager loves the recently added Marketing feature as well.

Pros

This software is very easy to use for everyone who is running a Spa and Salon. Our spa receptionist like the fact that it is so user friendly for all Spa Booking purposes ,appointment scheduling to payment processing
This software offers a lot of reports to accommodate from statistics to financial reporting.

Cons

We had some issues with customer service in the beginning, but it has gotten much better now.

Review Source: Capterra
 


September 2018

September 2018

HORRIBLE FOR CLIENT PRIVACY WITH OTHERS USING THE SYSTEM with restricted STAFF PRIVLAGES

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very Unhappy -Open access for everyone to see all history, private information on a client. If they see a screen with appointments they can see anything for the client with a few clicks.
Other than no privacy Booker works pretty well considering. Im over the customer service answer is - if its a staff they cant see anything- really hire people that know your system and figure out how to add privacy.

Pros

Easy to navigate and use. Easy to teach new employees how to book appointments - keeps inventory accurate, and payroll is easy access.

Cons

The worst part about Booker is usually you get an experienced person to help although when you really need it you have someone helping doing what you can do , read off their online support. So frustrating!
The worst part about this software is that person- such as STAFF should not be able to look at persons full history or personal information . The quick check in box at the top of appointments that is available to everyone allows all access. Just simply type in a name and here you have it . History, address, pros and cons about client likes and dislikes for everyone to see. NO privacy with this app . Therapist can look up past appointments - and its not their clients . There is no privacy with Booker -anyone can see everything no matter what settings you restrict. Cant wait to change this system to something more owner/ (HIPPA complaint- would be nice) friendly, so employees do not have access to private information. Anyone looking to prevent client information access , watch out for this app. Also continues to use other cc on various accounts, blaming it on whatever internet service you use, funny everyone says the same we all use something different- how can it be us- the business. We continuously have to call customers and apologize . Read other reviews same complaints.

Review Source: Capterra
 

Millie from Outward Media, Inc. (OMI)
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Booker review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

mostly easy to use but there are a lot of restrictions that make it sometimes difficult

Pros

Able to keep appointments organized and also allow people to book themselves

Cons

there seem to be a lot of bugs to it and we always have to reboot; could be an internet issue but i am not sure

Review Source: Capterra
 

Bobby from True Rest Float Spa
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Booker for True Rest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very accessible, and easy to interact with clients in terms of terms of use and agreements.

Cons

Sometimes it can be slow, or not work properly.

Review Source: Capterra
 


August 2018

August 2018

Keeping up with online trends

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The clients both current and future have all given great reviews on the ease using the online service. Main pro's are being able to see current pricing and the availability of the stylists. Also, being able to book a stylist in realtime and also editing appointments.

Cons

Pricing was a little high but it's worth it. Management has already seen a slight change in profits that is very pleasing.

Review Source: Capterra
 


August 2018

August 2018

Bad customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a good software for scheduling your appointment and payment management and save lots of time to which need to visit physically. we can customize lots of things with this software as per our need.

Cons

We can customize its interface but sometimes its bit confusing to handle. while upgrading the software it introduces some of the bugs like lag. Customer service not at all good its terrible.

Review Source: Capterra
 

Tiffany from Focal point
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Many issues with software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Have used this in my salon and have had many issues With clients and staff not receiving text messages for appointments.

Cons

Don’t have a ton of positive things to say.

Review Source: Capterra
 


August 2018

August 2018

Poor Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It did give you a tracking method for services & products sold. It generated a monthly sales tax report

Cons

Booker charged us a "marketing" fee for months on end. Apparently the marketing product was not what we were sold - that is the ability to generate marketing campaigns to a specific demographics. Instead, it was an "automatic discount" offered to patients that motivated them to wait for follow up services so that they got them for a deeply discounted fee. Booker took credit for selling these services due to their discount program. In the end all they did was to sell price not quality. Quality should be what spa services are all about! If price is the final objection then it should be in the hands of the provider to decide what discount is appropriate. In order to sell more than one unit of Botox, we had to pick from an assortment of quantities of Botox to equal todays purchase. The software is not user friendly and the predefined reports are weak at best. It was not a management tool! Worse it did a horrible job of taking the place of our former hosted spa services software. When it came time to leave, they stole our data, gave us a few excel files and redacted them after a few months. I would neither recommend the product nor would I EVER purchase from this vendor again.

Review Source: GetApp
 


July 2018

July 2018

Great saloon system for multiple locations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a great system that offers a free trial, you should definitely give it a shot, it will support multiple locations, appointments even online payments.

Cons

The system is very easy to setup, but customer support could be a little better, specially since the user is most likely not good with computers.

Review Source: Capterra
 

Marion from Natural Balance
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Quick and clear

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It runs our clinic without a costly receptionist

Pros

You can see the clinics overall movements all at once, not just my schedule and if someone is booking it appears. Nice

Cons

The app sizing for hour slots isn't as great. When booking out time its hard to be accurate. I've made mistakes se eral times

Review Source: Capterra
 

Ana Karina from Pancita's Pregnancy Spa
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

-The versatility
-Its very stylish
-Very easy to use
-It has a lot of options for your company in order to please the costumer

Cons

-Horrible costumer service, getting in the phone with them is basically impossible
-The software freezes a lot.

Review Source: Capterra
 


June 2018

June 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

at least it is updated with the functions in terms of booking appointments, emails and payroll details

Cons

This app is outdated and too expensive for what you get from requiring several steps to complete simple basic tasks

Review Source: Capterra
 


June 2018

June 2018

there are better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Admin backend is solid and reliable. Lots of options to customize. Too many at times since finding just the right setting can take 15-20 minutes or require a phone call to customer service

Cons

does not allow certain booking options (CF2) this forces you to send clients to a third-party website to arrange appointments get used to what Booker seems to be long-term

Review Source: Capterra
 


June 2018

June 2018

It's generally good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to set up and schedule easy to teach new people how to track the use of the payroll room and other functions

Cons

Poor support the software could receive some updates to improve the ease of use and I have to cancel an appointment instead of just adjust it

Review Source: Capterra