About Cumulus Retail

Cumulus Retail by CAM Commerce is a Cloud, SaaS based retail management solution that enables small to mid-size retailers to manage their entire business in one system. Cumulus combines point of sale, E-Commerce, back office, and digital marketing providing real-time visibility throughout an organization.  

Cumulus’s eCommerce integrates into the POS and back office system which allows for cross-channel pricing, promotions, gift cards, inventory and fulfillment both in-store and online. With drag-and-drop editing tools, new web pages can be created with a few clicks.

With an ‘Always On’ POS option, retailers can ring sales and access all POS - even when the internet goes down. Along with tools that help retailers manage the...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

9 Reviews of Cumulus Retail

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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November 2019

Connor from Gun Guys LLC

Company Size: 1 employee

Industry: Sporting Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2019

Great products and service!

THE PRODUCTS AND SERVICES THEY PROVIDE ARE PORBABLY SOME OF THE BEST OUT THERE. THEY WERE ABLE TO GET ALL OF THE SAME ITEMS I DROPSHIPPED THROUGH RSR GROUP AND PUT THEM ON OUR WEBSITE AND THEY COVERED A LOT OF THE PROCESS. THEY MADE THE TEMPLATE AND TOOK CARE OF THE RED TAPE TYPE OF STUFF, ALL YOU HAVE TO DO IS ADD YOUR PERSONAL FLAIR AND IMAGES TO IT. ONCE YOU GO THROUGH THE TRAINING IT BECOMES A LOT EASIER AND QUICKER TO GET THINGS DONE THEY CAN BE A BIT PRICEY FOR A SMALL BUSINESS AND YOU WILL NEED TO PLAN ON SPENDING MUCH MORE THAN THE $350 A MONTH AND MAKE SURE YOU READ WHATEVER CONTRACTS THEY HAVE YOU SIGN COMPLETELY. I WAS UNAWARE OF A FEW DIFFERENT THINGS THAT I SIGNED UP FOR AND ONLY REALIZED AFTERWARDS THAT I REALLY COULDNT AFFORD IT LONG TERM.

Pros

THE POS SYSTEM IS VERY IN DEPTH INTERGRATIONS WORKED WELL WITH MY VENDOR/WHOLESALER GREAT WEBSITE DESIGNS GREAT EMPLOYEES AND TRAINERS VERY PROFESSIONAL EXPERIENCED IN MANY INDUSTRIES FIREARMS AND 2A FIRENDLY

Cons

A LOT OF THINGS YOU HAVE TO COORDINATE LOTS OF ACCOUNTS TO MAKE WITH MANY COMPANIES NOT THE BEST COMMUNICATION BETWEEN DEPARTMENTS UNEXPECTED COSTS LONG TERM CONTRACTS CUAGHT ME BY SURPRISE

Reasons for Choosing Cumulus Retail

CELERANT IS EXPERINCED WITH FIREARMS, AMMO, OPTICS AND FIREARMS ACCESSORIES. THEY ALSO WERE PARTNERED WITH MY WHOLESALER

June 2018

Paul from HEROIC KNIGHT GAMES

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Great product, with lots of features.

As we were one of the first adopters we had a few issues, but they were addressed in a timely manner. We converted over to Cumulus from Retail Star, and I was a little disappointed that some of the main features that I used on a daily basis were not accessible on day 1. After some updates these features are accessible now.

Pros

Ease of use with a host of features. Cloud based allows for Inventory access from anywhere with Internet access.

Cons

We had the local server option install for redundancy, but this service can be slow at times. Plus any updates to products are not instant.

Response from Celerant Technology

Replied October 2019

Thanks for the review, Paul!

June 2018

Roxanne from Clothing and Accessories

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

June 2018

Happy with our new POS

Pros

All my products transfered over to the new data base, my empolyees love our new touchscreen cash register monitor, customer support and training people are awesome to work with! Overall the product is super easy to work with.

Cons

When ordering on a PO I wish there was a way to see "on hand" items on the same screen as the PO. (I heard that this will be in an upcoming update though). Also, I wish I could just hit the ENTER button when doing searches (instead of mousing up to the search button).

Response from Celerant Technology

Replied October 2019

Thanks for the review, Roxanne! And, yes, we have now added that feature to our software. You can now see "On Hand' items on the same screen as the PO. Hopefully you have already upgraded to our current version, if not- please reach out to our Updates Department and we can schedule your update!

July 2018

Alison from Polliwog LLC dba Magic Box Toys

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

July 2018

Worth the learning curve

Pros

I like having the ability to work in remote locations. The pre set reporting helps with inventory control.

Cons

I miss the customizations from Retail Star and the ability to access older information from customer store credits and gift cards.

Response from Celerant Technology

Replied October 2019

Thanks for the review, Alison! Considering Cumulus is web-based, you can access it from anywhere, anytime- and we're happy to see you are taking advantage of that!

July 2018

TODD from American Tactical Systems

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

The transition to the Cumulus platform was easy and seamless, the staff ensured we were completely satisfied.

Pros

Simple to use, easy to learn and well supported by a professional staff. Implementation was a breeze

Cons

The website development did not end up meeting our expectations but, they were willing to work with our chosen developer

Response from Celerant Technology

Replied October 2019

Happy to hear it, Todd! We value you as a client!

September 2018

Eddie from Edward's Men's Wear

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

President

CSR made this change over tolerable! They seem to understand our needs and concerns and in my opinion, they have been extremely helpful.

Pros

I feel that the combination of our Cumulus operation system and our website, our 65 year old business might be able to come of age in the 21st century.

Cons

This system is much slower when it comes to saving and finishing at the pos and back office compared to Retail Star.

Response from Celerant Technology

Replied October 2019

Thanks, Eddie! We appreciate your great review and more importantly, your partnership for so many years!

July 2018

Scott from Piasa Armory

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Excellent for medium sized shops

Everyone I've dealt with has been extremely friendly and helpful during the setup and training process. The support after the sale when minor issues have arisen has been excellent as well.

Pros

Tons of features Shooting range management Inventory Management Built in bound book software Smartwaiver integration i4473 integration Training course management Fairly intuitive interface Helpful and quick to react tech support

Cons

Not as easy to set up as the bargain guys (as expected) No gunsmith support yet No simple offline mode (local servers are optional, but if cloud based, there isn't a temporary cache to allow operation when the internet fails)

Response from Celerant Technology

Replied October 2019

Thanks for all the positive feedback, Scott! Its much appreciated and we love hearing what a great experience you have had with our customer service and support teams!

July 2018

Darrin from Northwest Arsenal

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Vary easy to use once I got the hang of it

Pros

This has everything I need to run a indoor shooting range and gun shop. Once products are imported correctly it is vary easy

Cons

I wish it was easier to take in used guns through the system. every once in a wile i can use the same log in and have to use another.

Response from Celerant Technology

Replied October 2019

Thanks for the review, Darrin! It's much appreciated!

September 2018

Rohit from Southern Stylz

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Functionality

5.0

September 2018

Review of Cumulus

Pros

Nice layout, and very good features for a retail store. Love that my website is connected with the point of sale system.

Cons

Lots of glitches in the beginning. Also Tech support not mac save even though product is being offered.

Response from Celerant Technology

Replied October 2019

Thanks for the review, Rohit! We appreciate your partnership!