About FloristWare

Built specifically for retail professionals in the flower industry, FloristWare offers several applications that help to improve the florist operations. The system features an accounts receivable module that allows stores to track incoming customer payments. The product's built-in loyalty program helps to incentivize customers.

FloristWare also provides AutoFill features that help florists take orders quickly. The module for account history tracks the past purchases of each customer. This feature works in tandem with the customer management module in order to track customer information, provide birthday and anniversary reminders, as well as keep a full record of customer purchase history.

The system is fully compatible with Mac and PC hardware and is ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

38 Reviews of FloristWare

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(12)

12

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 38 results

December 2018

Joe from Walgreens

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Use this daily!!

Pros

I use this software at a floral shop that i co-own, very easy to use!!

Cons

Thing i like least is the icons could be a little bigger as they are kinda hard to see sometimes

July 2015

Annette from Carver Flowers

Industry: Retail

Time Used: More than 2 years


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

July 2015

Floristware won me over from the start and hasn't disappointed

Pros

Floristware is not only a POS, recording sales transactions and facilitating credit card processing. It's also a complete marketing and reporting system. Reports are dynamic and robust - anything I need to measure, in any time frame, I can get from Floristware. If the hard-coded reports don't do it for me, the report data can be exported to Excel and manipulated there. I can gather informed data on my customers and reach out to them from a position of strength knowing that I can measure their shopping habits with me and contact them in various forms with targeted marketing campaigns. The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool.

Cons

There is so much Floristware can do, that it takes awhile to learn it all. I've been using the system for over 7 years, and recently learned a few things that I never knew it could do. I know they have reached out with webinars and training sessions, but maybe it's more incumbent on me to seek out more information from their web site. On the other hand, if I want to do something and can't intuitively figure out how it's done, a simple email to Floristware support gives me the answer in short order.

July 2015

Patrick from Quince Flowers

Industry: Retail

Time Used: Less than 2 years


Ease-of-use

3.0

Customer support

4.5

Functionality

3.5

July 2015

Overall great product, but can be better.

Pros

Pretty straight forward, especially for inputting orders. Easy to keep track of orders and deferred and held. Cashout and end of day reports are straightforward and easy to follow.

Cons

Can be glitchy at times, long orders such as wedding have been lost without the ability to get the information back. Better tracking of already paid, deferred orders would be nice. Less steps for quick cashouts. The loading time between clicks can take centuries sometime. Less clicks and would be great for those busy and quick sales transactions. Keyword searches for orders. Need to be email to email refunds and returns.

August 2015

melissa from The Ivy Green

Industry: Retail

Time Used: More than 2 years


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

August 2015

long term floristware user

Pros

I feel that Floristware is an affordable and reasonable alternative to comparable industry products. It performs reliably, produces great results, and is an incredible value to an independent florist, regardless of size. The ability to expand to other stations as needed, and on demand is a true value. Also the basic requirements and lack of specialty demands for hardware should keep this system on the forefront for independent, value minded florists searching for a great POS.

Cons

Floristware performs very well and relies on user input, the more you do with your system, the more it does for your shop in the long run. Not a complaint or quality issue, just a required commitment from it's user makes it an even better product.

July 2015

Rosemary from Quince Flowers Ltd.

Industry: Retail

Time Used: More than 2 years


Ease-of-use

4.0

Customer support

5.0

Functionality

4.5

July 2015

So happy to use FloristWare

Pros

FloristWare allows for easy communication of quotes, invoices and receipts. We know that repeat business often comes from a customer locating an old FloristWare receipt. The folks at FloristWare are responsive to the changing retail landscape and offer great added benefits to their clients like webinars. The service department is excellent and help is a quick call away when we have questions.

Cons

There is very little I don't like about FloristWare. It does everything I need. New features are continually added to the software, and older features are updated regularly to allow superior customer service from us to our clients.