




KORONA POS Check-out





Supported Operating System(s):
Web browser (OS agnostic), Windows 8About KORONA POS
KORONA provides point of sale software, inventory management, and CRM services for all types of retailers, such as convenience stores, liquor shops, and QSRs. The POS software also caters to museums, theme parks, and wineries with its ticketing and membership features and integrations.
The cloud-based solution can scale with businesses to serve multi-location and franchise operations. It can automatically calculate commission and franchise royalties. All business operations through the point of sale can be completed on-site or remotely.
Newer KORONA features provide advanced product analysis with ABC inventory grading, detailed sales reporting, automated reordering, stock notifications, theft prevention, and employee management tools.
Most fea...
KORONA POS Check-out
Supported Operating System(s):
Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
July 2019
Oniqueh from Galena Cellars Vineyard & Winery
Company Size: 11-50 employees
Industry: Wine and Spirits
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Great POS and Support Team
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.
Pros
The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!
Cons
We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.
Reasons for Choosing KORONA POS
The pricing and features available from Korona was better than the others we had previewed. Plus the ability to adjust the quantity of POSs we have active seasonally to fit our business needs.
Response from COMBASE
Replied July 2019
Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!
June 2020
Kevin from United Wholesale Flowers
Company Size: 51-200 employees
Industry: Wholesale
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
June 2020
KORONA is a very potential POS system for the future!
Pros
I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there. So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.
Cons
What I don't like is not too big of an issue. It was just the terminology that KORONA used that are not too popular compare to other POS system out there. If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire!!
Reasons for Switching to KORONA POS
We have not exactly made the switch yet, but we already are monthly membership with KORONA and soon we will be moving officially to KORONA POS system.
Response from COMBASE
Replied June 2020
Hey Kevin! Happy to have you with us at KORONA. And thanks for leaving us such a kind review so soon. We'll be here for anything you need during your transition and for the duration of your subscription :)
July 2019
Steven from Non-Profit
Company Size: 2-10 employees
Industry: Leisure, Travel & Tourism
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
3.0
Functionality
3.0
July 2019
KORONA Review
Pros
Software was good and features designed
Cons
Cost to much should have cheaper price for people
Response from COMBASE
Replied August 2019
Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions. KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on. Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :)
July 2019
Michael from Mazza Vineyards Inc
Company Size: 51-200 employees
Industry: Restaurants
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Great Program
Pros
being able to import my products thru a template
Cons
at first it was difficult trying to figure out the tag option but now it is something we use thru out all locations
Reasons for Switching to KORONA POS
wanted an all in one program (retail, restaurants, box office)
Response from COMBASE
Replied July 2019
Thanks, Michael! Please reach out if you need assistance with any other features. We're always here to make sure all of our customers take advantage of what the solution offers.
June 2018
Jennifer from Duplin Winery
Company Size: 201-500 employees
Industry: Wine and Spirits
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2018
Never easy making changes/ but Korona was relatively painlessly
Fairly straightforward POS system that is evolving
Pros
Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring
Cons
Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.
Response from COMBASE
Replied June 2018
Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future.