About Lavu iPad POS

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program.

In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an ‘86 co...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

84 Reviews of Lavu iPad POS

Average User Ratings

Overall

3.31 / 5 stars

Ease-of-use

4.0

Value for money

3.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(30)

30

4 stars

(20)

20

3 stars

(4)

4

2 stars

(5)

5

1 stars

(25)

25

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 84 results

November 2018

Taylor from Bisbee Breakfast Club

Verified Reviewer

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

Best Restaurant Software Yet

Pros

-Love the ease of using an iPad -Size of the icons -Different color option icons - Different categories available -Ease of table organization -Ease of checkouts -Very well laid out -Easy clock-in

Cons

-Hard signing process, customers complained

July 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2020

Former Lavu User

Overall, for the two years the system was satisfacotry. Until recenlty it was for the current management at the restaurant. The dealer is helpful - he is our first line of tech support before we go to KLAvu for support.

Pros

I liked using Lavu because it was the first POS for the restaurant where I worked. While I was employed there I used the system for 2 years. The set up was easy as the dealer came to the restaurant and set it up and did a one day training for the staff.

Cons

They system seems to have alot of glitches. Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu. Also, I have witnessed personally that the sales tax is charging out properly.

Reasons for Choosing Lavu iPad POS

The fees and support were better by Lavu at the time.

September 2019

Guy from Screaming Carrots

Company Size: 11-50 employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

September 2019

STAY AWAY

I purchased a complete system from LAVU this past April with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. We are now almost at the end of September, just this past week they delivered the last remaining hardware piece originally promised, 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fixes, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time.

Pros

Being an iPad based system it offer mobility and flexibility

Cons

Doesn't do many of the functions it promises, and does a poor job at functioning features

Reasons for Choosing Lavu iPad POS

Their sales team is strong, I should have done more research.

November 2019

Michael from Mount Hope Estate & Winery

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Great inventory and POS software

Great inventory and POS software. Ease of use and easy to teach employees to use.

Pros

Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts.

Cons

Have to manually bath credit cards at end of day.

Reasons for Choosing Lavu iPad POS

Ability to have multiple locations and to see what stock levels each location has.

February 2019

SEAN from Machete Tacos and Tequila

Company Size: 11-50 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2019

As good as any "Industry Standard"

We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone.

Pros

Better price point Very intuitive and easy to pick up user-interface Speedy screen operations, no waiting for screens to load If you have experience with other POS systems this one will be very easy to get started with Great team behind it Easy to add new items to menu (you dont have to be an expert to fulfil managerial roles on the system)

Cons

There is not much that I can say against LAVU. As far as Point of Sale Systems it is just as good as any of the big dog's systems but with an affordable price point. I never had an issue with the system in my year of using it.

Response from Lavu

Replied March 2019

Hi Sean, Thank you for your review. We're so glad to hear Lavu is working well for you and your team! Don't hesitate to call us at 855-767-5288 if you have any questions. The Lavu Team