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Pharmacy Software


 
HBS Pharmacy logo
 
HBS is a complete pharmacy management solution that is designed to encompass all channels and types of pharmacies, ranging from conventional retail, mail orders and institutions such as nursing homes. The software’s feature set... Read More
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HBS is a complete pharmacy management solution that is designed to encompass all channels and types of pharmacies, ranging from conventional retail, mail orders and institutions such as nursing homes. The software’s feature set... Read More
 
COMCASH Retail ERP logo
 
COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
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COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
 
RetailSTAR logo
 
RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
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RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
 
Celerant Command logo
 
Celerant’s provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital... Read More
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Celerant’s provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital... Read More
 
AmberPOS logo
 
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More
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Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More

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NetSuite logo
 
NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
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NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
 
HighJump Warehouse Advantage logo
 
HighJump Warehouse Advantage is an adaptable, process-based warehouse management system (WMS) designed to be tailored to companies’ unique business practices. Due to its modular design, users can pick and choose from a suite of applications... Read More
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HighJump Warehouse Advantage is an adaptable, process-based warehouse management system (WMS) designed to be tailored to companies’ unique business practices. Due to its modular design, users can pick and choose from a suite of applications... Read More
 
RetailPoint Point of Sale logo
 
RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
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RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
 
Cashier Live logo
 
Cashier Live is a cloud-based point of sale program designed to help storeowners and managers run their businesses from anywhere. With automatic backup, accounting tools, and reporting features, retailers are able to run transactions... Read More
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Cashier Live is a cloud-based point of sale program designed to help storeowners and managers run their businesses from anywhere. With automatic backup, accounting tools, and reporting features, retailers are able to run transactions... Read More
 
Pulse Commerce logo
 
Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete... Read More
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Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete... Read More

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Oracle Financials ERP Cloud logo
 
Oracle Financials ERP Cloud is a cloud-based, end-to-end business management solution designed for midsized to enterprise-level customers. It offers a suite of applications including material planning, financial accounting, and business... Read More
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Oracle Financials ERP Cloud is a cloud-based, end-to-end business management solution designed for midsized to enterprise-level customers. It offers a suite of applications including material planning, financial accounting, and business... Read More
 
SAP Anywhere logo
 
SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More
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SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More
 
Intelligent Pharmacy Software logo
 
Intelligent Pharmacy Software (IPS) by SuiteRx is an on-premise solution that integrates document management, delivery, point of sale (POS), and inventory management into one application. IPS is optimized for independent pharmacies... Read More
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Intelligent Pharmacy Software (IPS) by SuiteRx is an on-premise solution that integrates document management, delivery, point of sale (POS), and inventory management into one application. IPS is optimized for independent pharmacies... Read More
 
MMS Retail Management Software logo
 
MMS has been providing retail software solutions for bookstore, jewelry, wholesale, electronics, and furniture retailers for over twenty years. Over the past two decades, they have been a pioneer at developing powerful retail management... Read More
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MMS has been providing retail software solutions for bookstore, jewelry, wholesale, electronics, and furniture retailers for over twenty years. Over the past two decades, they have been a pioneer at developing powerful retail management... Read More
 
JDA Software logo
 
JDA Software provides industry leading global supply chain solutions for large and enterprise companies across a wide array of verticals. Over six thousand users worldwide have improved visibility across the supply chain and increased... Read More
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JDA Software provides industry leading global supply chain solutions for large and enterprise companies across a wide array of verticals. Over six thousand users worldwide have improved visibility across the supply chain and increased... Read More

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Fishbowl Inventory logo
 
Fishbowl Inventory is designed for small to mid-sized companies looking for a complete inventory management system without replacing QuickBooks for accounting. We hear from lots of companies using a combination of QuickBooks and Excel... Read More
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Fishbowl Inventory is designed for small to mid-sized companies looking for a complete inventory management system without replacing QuickBooks for accounting. We hear from lots of companies using a combination of QuickBooks and Excel... Read More
 
RDT logo
 

RDT

Struggling to juggle your inventory, customer base, and company metrics while managing a storefront? You've come to the right place. RDT Retail Suite by RDT Systems offers an end-to-end solution that targets all of these issues with... Read More
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Struggling to juggle your inventory, customer base, and company metrics while managing a storefront? You've come to the right place. RDT Retail Suite by RDT Systems offers an end-to-end solution that targets all of these issues with... Read More
 
NCR Silver logo
 
NCR Corporation has has been servicing retailers for almost 130 years. Their new product NCR Silver has been designed to meet the needs of small, independent retailers seeking a mobile Point of Sale solution that is both innovative... Read More
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NCR Corporation has has been servicing retailers for almost 130 years. Their new product NCR Silver has been designed to meet the needs of small, independent retailers seeking a mobile Point of Sale solution that is both innovative... Read More
 
Aralco Inventory Management & POS Systems logo
 
Aralco is a provider of cloud-based POS and inventory management solutions with integrated eCommerce, CRM and payment processing capabilities. Designed primarily to cater the needs of small and midsize retailers across apparel, automotive... Read More
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Aralco is a provider of cloud-based POS and inventory management solutions with integrated eCommerce, CRM and payment processing capabilities. Designed primarily to cater the needs of small and midsize retailers across apparel, automotive... Read More
 
utouchPOS logo
 
utouchPOS offers retailers in a wide variety of industries powerful, customizable hardware and software combinations to meet their unique requirements. The system can be fully configured to support retail types that include restaurants... Read More
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utouchPOS offers retailers in a wide variety of industries powerful, customizable hardware and software combinations to meet their unique requirements. The system can be fully configured to support retail types that include restaurants... Read More

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Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: September 1, 2017


As the health care industry continues to grow in size and complexity, running a pharmacy business has become increasingly difficult and competitive. Despite shrinking profit margins, pharmacists are expected to be able to offer knowledge and advice to customers and ensure excellent customer service while also adhering to complex regulations and continuing to drive profitability.

The challenges are often even greater for multi-store pharmacy owners, as they have a number of responsibilities, including:

  • Managing multiple teams
  • Ensuring all necessary paperwork is completed
  • Streamlining workflows
  • Managing inventory levels

As such, many seek out a dedicated pharmacy management solution to help run their daily operations.

With its host of features, pharmacy management software, which falls under the larger category of retail software, can enable drug store businesses to simplify and automate workflows to improve efficiency and help keep pace with the competition. To that end, we’ve created this guide in order to help pharmacists better understand the pharmacy software market, so they can make an informed decision about what solution is right for their business.

Here’s what we’ll cover:

Common Features of Pharmacy Software
Benefits of Pharmacy Software
What Type of Buyer Are You?
Market Trends to Understand

Common Features of Pharmacy Software

Most pharmacy management solutions offer much of the same features and functionality as a retail point of sale (POS) solution. They also include features that are specialized to the pharmacy business.

Automatic refills This feature enables pharmacy stores to automatically refill clients’ prescribed medicines during a specified period, before they run out.
Bar code scanning This feature enables the ability to scan barcodes to ensure accurate pricing and label tracking while preventing human errors associated with medication handling.
Barcode generation This feature creates printable barcodes to fulfill prescription labelling requirements.
E-prescribing This feature enables pharmacy owners to receive electronic prescriptions directly from patients’ medical practitioners, thus avoiding the need for handwritten prescriptions and helping to speed the process of filling prescriptions.
Inventory management This feature enables users to optimize and manage inventory levels to ensure they remain at capacity while minimizing inventory costs by making sure only those medications that are necessary are in stock.
Point of sale (POS) This feature helps sales clerks ring-up customers and process payments. Ensures cashiers charge the correct amount, adjusts inventory and prints receipts.
Prescription processing This feature enables pharmacists to process single or multiple prescriptions simultaneously. It can also help reduce manual overhead activities while tracking inventory levels.
Rx image scanning This feature enables pharmacies to scan, read and store hard copies of prescriptions. In addition, it reduces the need for filing manual prescriptions and retrieving paper prescriptions.
Reporting Reporting tools can identify slow to sell products and send automatic notifications if inventory levels drop to a certain level. This feature also analyzes business performance by monitoring specific metrics such as inventory levels, operational efficiency and customer satisfaction levels.

Benefits of Pharmacy Software

Pharmacists and drug store owners can realize numerous benefits by adopting a pharmacy management solution, including:

More streamlined, automated workflows. Pharmacy software systems can eliminate potential processing errors, automates purchasing and reduces the amount of time spent on manual tasks. Features, such as POS, image scanning and e-prescribing, automate the tasks of payment processing, data entry and prescription processing—all of which can improve an organization’s operational efficiency. In addition, pharmacy management software enables pharmacists to plan and distribute staff rosters and assign and monitor working hours to ensure the business is adequately staffed at all times.

Providing better customer service. Pharmacy management software systems help druggists provide more comprehensive knowledge and advice to customers by suggesting appropriate generic substitutes for prescriptions. These generics have the same anatomical therapeutic chemical (ATC) code, yet are fare less costly for patients. Pharmacy solutions also enable pharmacists to run marketing campaigns and loyalty programs as well as send automatic notifications for refilling medications, so customers can stay on top of their prescriptions.

Ensure complete coverage of business operations. Pharmacy software systems are designed to manage every part of a pharmacist’s business, from inventory management to maintaining regulatory compliance. Moreover, these tools provide helpful features that are essential for running a retail business, including advance expiry alerts, automated sales operations and purchase tracking.

Analyze business performance. Detailed reports provide pharmacy owners with performance insights, so they have access to both real-time and historical tracking in key performance areas. Many pharmacy solutions also enable customized reports and data visualizations using integrated business intelligence tools.

What Type of Buyer Are You?

Single-store retail pharmacy owner. These are independent medicine stores where owners typically have complete control over all managerial and operational decisions. Such independent stores often seek solutions that will enable them to adopt new regulations, reduce paperwork, increase operational efficiency and gain ground on their competitors.

Multi-store/multi-location pharmacy owner. The requirements and challenges of multi-store retailers are considerably greater than those of single-store retailers. Their primary requirement is to manage teams and operations from a central location, which means that features such as inventory management and real-time information sharing become pivotal in monitoring operational efficiency and consistency from one location to the next.

Specialty pharmacy owner. A specialty pharmacy operates differently than a traditional pharmacy retailer. The supply chain and logistics required for the handling and processing of specialty drugs also typically comes with increased compliance and regulatory measures that one must follow. Such buyers often seek out solutions that have a greater degree of customization in order to allow for these nuances.

Market Trends to Understand

Mobile applications. Mobile applications enhance customer accessibility and enable pharmacists to receive orders and accept payments from clients’ mobile devices. Such applications also enhance customer convenience by enabling pharmacists to process orders or refill inventory on-the-go. Clients can also opt for automatic refills and share e-prescriptions through these applications.

Software-as-a-Service (SaaS). Cloud computing has impacted numerous industries, including health care, and cloud adoption rates are higher among small and midsize businesses (SMBs). According to Forbes, 78 percent of U.S. SMBs will adopt cloud computing by 2020. Cloud-based pharmacy solutions can not only reduce capital investment and provide agility when it comes to digital infrastructure, but also make it easier for pharmacy owners to launch and manage multiple locations.

 

 

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