STORIS Software

4.55 / 5 (22)

Our advisors have recommended this product 4 times in the last 30 days

About STORIS


STORIS provides integrated retail software solutions for furniture, bedding, and appliance retailers. STORIS has been serving the home furnishings industry for 30 years. STORIS’ technology platform enables retailers to implement a Unified Commerce Strategy to manage the customer experience across in-store and online shopping channels.

STORIS’ solutions are designed to add substantial efficiency across daily operational processes including POS, Inventory, Mobile POS, eCommerce, Merchandising, Logistics, Deliveries, Purchasing, Customer Service, Accounting, In-Store Kiosk, Customer Experience Management (CXM), Business Intelligence and more.

The system can be deployed in the cloud with a subscription or on-premise server with a one-time license fee. The cloud solution data is hosted in a Tier 1 data center, leaving the IT infrastructure in STORIS’ hands. The server-based option allows retailers to oversee their own environment.

STORIS offers ongoing development, consulting, training, and support services. STORIS services retailers of all sizes, from Top 100 companies to independent, one-store locations.



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Supported Operating System(s):

Windows 7, AIX, Web browser (OS agnostic), Windows 2000, Windows 8

22 Reviews of STORIS

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

4 stars

(8)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 22 reviews

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December 2016

Richard from Shelley's Stereo Video

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Modular and Flexible - Transactional Accounting for Other Industries Too

We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better. downloading to our Quick Books

Pros

Modularity - Use only what you need.
Flexibility - Create custom reports needed by your industry and business, easily.
Robust, no downtime to speak of.
Upgrades included at no charge.
Amazing, attentive, professional and caring staff.

Cons

Absolutely - and I am tough - not even one negative thought about the company or its software

Response from STORIS of STORIS, Inc.

Replied January 2017

Richard, thank you very much for your thoughtful comments. We are always happy to hear success stories like yours.

November 2017

Jack from JPL Design

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

It's a quick and efficient software.

Pros

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

Cons

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

April 2017

Michael from Fred's Beds Mattress Clearance

Company Size: 2-10 employees


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

brought into the 21st century by Storis

Overall we have been happy with Storis. A lot of the troubles we have encountered are due to the fact that we are not a bunch of computer people which is why we used spreadsheets and sales books for so long! Each day it gets easier and anytime I have really stumped Storis answers quickly and professionally.

Pros

Our previous inventory and sales were done on spreadsheets and written invoice pads. What a difference it makes to have such precise control over the inventory levels. We have really been able to streamline our ordering and reduce wasted space. And the sales order process, once learned, gives a very professional look to the customers - we love being able to email the sales orders! Also, a treasure trove of customer data is taken with just about every sale.

Cons

It is a big system with a lot of features - it is taking us quite a while to get comfortable with all of the "ins and outs" of the system. Storis support is always quick to reply with answers and solutions but sometimes it is hard to break away from a customer to get in touch with customer support. That being said they always get us back on track and the more we use the system the easier it gets.

April 2019

Scott from Haynes Furniture Company

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Best Furniture Software Available

I have worked with the Storis team for almost 24 years now. Nowhere in the technology community have I had the pleasure of working with such a great team. They are a true business partner.

Pros

This software is the best out there for the top furniture companies. It has been designed from the ground up to handle the unique scenarios that present themselves in furniture sales.

Cons

As with any software, as your business grows and changes, you will some times run in to a function that does not allow you to operate the way you want. However, the Storis team is always great to work with to either find another way to accomplish your goals or to actually modify the software to suite your goals.

December 2016

eric from The Mart Furniture Galleries

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2016

Over 20 Year Client

Storis has proven to me over the last 20 years to be reliable, dependable and an industry leader by staying current with advancements in all areas of systems. However, the true key to success with Storis is the top flite staff. Knowledge and responsive to any concerns or issue that arise. The overall communication of information is excellent. Looking forward to another 20 years

Pros

Flexibility, speed is good, stable, keeps growing

Cons

set-up layers, report development style improvement

Response from STORIS of STORIS, Inc.

Replied January 2017

Eric, Thank you for your review and your kind words. We appreciate your partnership!

December 2016

Aaron from Karvonen's

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

A Partner for Growth

STORIS is focused on making our business (as well as others) more efficient and customer focused. The simplicity of the UI, processes and overall system allow our employees to focus entirely on selling and servicing our guests. The scalability of the cloud-based platform has already allowed us to seamlessly add another location that is tailored to our specific needs. As a growing small business, the benefits far outweigh the costs, especially considering the breadth of what STORIS offers its customers.

Response from STORIS of STORIS, Inc.

Replied December 2016

Thank you so much Aaron. We appreciate your continued support and value our partnership.

November 2017

audrey from opdyke furniture

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

For me it takes a while to master but is good in the end.

Pros

Variety of applications. I like the customer search features. The reports are very detailed and give me the ability to evaluate my business from different values.

Cons

Find it a bit awkward when trying to navigate from one site to another.
I think that when scanning on point of sale it should have the last scanned item first not last. It would prevent errors in scanning.

December 2016

audrey from opdyke furniture

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2016

PRESIDENT Opdyke Furniture Inc

Customer service has been very attentive and helpful. I do find the system a bit difficult to learn but it's coming along and I feel we will master it. It does offer a lot of info. It does require many steps to do a quick sale which maybe could be shortened.

Pros

all the features and search mode

Cons

Not being able to flip back on certain screens ie. to update customers info (should be able to do when entering a sale for an existing customer)

Response from STORIS of STORIS, Inc.

Replied January 2017

Audrey, thank you for your review and feedback. I have passed the feedback on to our Client Advocate team. We know that you can master STORIS too!

September 2015

Mike from Burlington Furniture Company


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

September 2015

Superior, powerful and intuitive, POS package.

Pros

STORIS 9.5 is very reliable and structurally extremely sound. The different Modules allow a business to choose only what they require and all work seamlessly together, in my experience. The Table setups are extremely thorough yet flexible enough to customize to one’s own business needs. The interface is extremely User friendly, intuitive and highly customizable. STORIS offers a variety of “pre-built” reports but more importantly, to our business, the ability to create and run queries. The HELP functionally is very detailed,screen specific, and in most cases will answer any question one might have. I have used numerous POS packages over a 30 year career and although all have been very functional none have come close to the features and ability to customize all aspects of the package as STORIS offers.

Cons

In the attempt to answer this question I have to come up with something trivial which serves no useful purpose to anyone.

February 2018

Sheila from Arhaus

Company Size: 501-1,000 employees

Review Source


Ease-of-use

3.0

Functionality

3.0

February 2018

STORIS is a mess

Also, I noticed that on Holiday shopping days when we were most busy, the system would go down or lock us out! A product of the server being used by multiple retailers and over burdened I guess.

Pros

The limited functionality allowed me to learn it quickly. I have been in the computer industry for about 25 years so the old fashion functions like the use of function keys gave me a little nostalgia.

Cons

Antiquated features and functions. In my work we had to have multiple software products to accomplish the POS process.
For example we had to look up a custom product SKU and all SKUs in one application, write it down and then sign into STORIS. STORIS required us to use the function keys rather than typical right click for copy and paste. Really OLD FASHIONED. This is just one example

Response from Nancy of STORIS, Inc.

Replied March 2018

Thank you for your review on Software Advice. We are sincerely disappointed to hear of your experience. After researching your issues with your ERP Administrator, it was confirmed that the issues you experienced logging in were due to insufficient licenses. The number of STORIS licenses our customers elect is outside of our control. In addition, we offer unlimited free webinar training for each area of the system. Our powerful new Business Intelligence tool combines technology, data, analytics, and expertise to present information in a manner that assists in making optimal business decisions. Our Unified Commerce Platform consists of 5 central components including Retail Technology, Integrated eCommerce, Mobile POS and In-Store Kiosks all connected through the STORIS shopping cart. We hope to have the opportunity to show you how STORIS can be an impactful tool for your business, as it is for over 400 retailers. Our mission remains to deliver the strategic technology and professional services home furnishing retailers need to succeed. Sincerely, Nancy Figueras, STORIS Client Advocate Supervisor

May 2018

San from Mega Furniture

Company Size: 201-500 employees

Review Source


Ease-of-use