




Talech Register homepage





Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About Talech Register
Talech POS is a cloud-based retail, restaurant & bar and professional services solution that offers point-of-sale (POS), inventory and customer management, appointment scheduling and deep, real-time analytics. The solution stores data in the cloud meaning it can be accessed securely from multiple devices wherever you are in the world. The solution can also be deployed on-premise.
The iPad point of sale has distinct versions for the retail, restaurant and professional services categories. For restaurants, key features include easy table management and taking customer orders, process payment from on the floor; the solution supports multiple payment types including split bills and gift cards. Discounts can be applied to an entire order or a single item; the ...
Talech Register homepage
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
September 2019
Cindy from Sparkle city tanning salon and boutique
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Love it
Pros
Easy to use many choices to choose from equipment wise and their support is amazing well worth it
Cons
Really I don't have an it's easy to use and any questions I had technical support answered them
Reasons for Choosing Talech Register
Clover didn't have to easy-to-use functions and technical support as techal does
Reasons for Switching to Talech Register
Price and functionality beats any other brand
August 2019
kyle from Retail
Company Size: 2-10 employees
Industry: Sporting Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
August 2019
talech Review
so so
Pros
the theory of it. the thought that i could do everything i was told it could easily and a low cost.
Cons
versatility or lack of versatility. i run into issues with contacts and open orders when i try to make changes. the website seems to be very touchy.
Reasons for Choosing Talech Register
IDK
Reasons for Switching to Talech Register
i was sold on Talech doing more, but frankly i was lied to. it might be capable of more but i was told it was all one low price.
November 2016
Mary Ann from Celebrity Cake Studio
Company Size: 11-50 employees
Industry: Food Production
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
2.0
Functionality
2.0
November 2016
I'm considering switching to a different POS system
At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.
Pros
That it is cloud based and we use apple ipads
Cons
It is glitchy at times, the time sheet with individual employee sales needs to go. Purging 3 month old tickets and we can't find them unless we call tech support.
Response from talech
Replied November 2016
Thanks for sharing the feedback and chatting with us about your experience. We are checking on some features and will get back to you soon.
August 2019
Theresa from Roux Americajun Restaurant
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Works for simple to complex operations
We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.
Pros
Discounting weekly specials - set once and done Tagging for specific printers, discounts Loyalty program Reporting Time Clck and time sheets Online ordering Table management
Cons
ICMP readers are sometimes an issue Wish there was an integrated reservation system
Reasons for Choosing Talech Register
It came down to pricing and flexibility. Liked that we could run it off our iPads.
Reasons for Switching to Talech Register
Pricing, upgradeable, customer support, flexibility.
November 2016
Thomas from The 1000 Islands Cruet
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
November 2016
Owner of The 1000 Islands Cruet
Overall I think the software works great. I have one thing that would make it even better. It has to do with your discount part. You can't discount different items separately without going into each item being sold. Example: I sell 3 size bottles of oil and vinegars. I run a special buy five and get one free on the smaller size is 60 ml. If that's all they buy it works great. The problem is running another discounts at the same time for other size bottles. (200 ml & 375 ml) If I am running the above special (1 free bottle would be $6.95 discount) and I also am discounting all larger size oils and vinegars say 10%. The software will do the $6.95 plus the 10% all items. So the discount on the 60 ml bottle works out to be $6.95 + 10% not just the $6.95. Being able to do separate discounts for variations of each item would make it a lot better instead of having to go into each item and discount them individually when trying to keep different discounts separate. I know being a small business with a suggestion that this might not be practical cost wise. But making the modifications would also make it more attractive to any business. I would like to hear back from you if possible. I have spoken with numerous small business owners about your software and why it works so well. Keep up the great job! oh I love being able to run the reports anytime to see how sales are and what we need to do to improve them. Sincerely Tom
Pros
Ease of use, reports, layout of pages, customer service.
Cons
limited discount ability.
Response from talech
Replied November 2016
Thomas, thank you so much for writing a review and providing such detailed feedback. I have shared your feedback regarding discounting with the product team. Please continue to share thoughts with us - we love to hear from you and really value your feedback. Thank you for being a customer!