The EDGE Jewelry Store Software


 

The EDGE by Abbott & Shapiro is a comprehensive software system for independent jewelers with between one to five stores and up to 20 users. It offers industry-specific touches such as drop-down menus for selecting diamond clarity and jewelry chain types.

Inventory management is one of the applications that provide features such as bar code scanning and integration that makes it easy for users to add, manage, and track products in the system and on the shelves.

The EDGE's marketing tools help in building customer relationships. The system can pull up clients' names based on name, location, anniversary date or other search fields. Create anniversary postcards and seasonal mailers customized with your clients' names and special dates.

The EDGE offers an integrated suite that includes point of sale, inventory management, customer management, and e-commerce applications. The system interfaces with quickbooks Pro for intuitive accounting. The software is built on the Microsoft.NET platform and is installed directly on the computer system.

 

The EDGE - Main menu
 
  • The EDGE - Main menu
    Main menu
  • The EDGE - Order list
    Order list
  • The EDGE - Product details in inventory
    Product details in inventory
  • The EDGE - Minor details of a jewelry stone
    Minor details of a jewelry stone
Supported Operating System(s):
Windows 8, Windows 10

5 Reviews of The EDGE

 

Start your review of The EDGE

Click to start
https://www.softwareadvice.com/retail/the-edge-review/
Software Advice Reviews (4)
More Reviews (1)

Showing 1-4 of 4

Alicia from Diamond Couture
Specialty: Jewelry
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Edge for jewelry is precise but crashes a lot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall Edge is good for jewelers but needs some technical improvements to prevent it from crashing.

Pros

We like that Edge offers jewelry specific features, such as appraisals and has fields related to Jewelery in the inventory section.

Cons

The Edge system seems to crash an awful lot. One day I was trying to put inventory into the system and it crashed every other item.

Review Source
 
 

MICAH from LOUISIANA ROOFING CONTRACTORS
Specialty: Building & garden materials
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great Product for Commercial Roofing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Edge is the first and only estimating software I've used for our roofing company. I went to Florida for the 4-day training and learned the ins and outs, then I worked alongside our senior estimator for extensive practice. It took a couple months for it to become an easier, smoother experience. The databases are very well established with current roofing manufacturers. There are great features that can be utilized for each trade as well as job costing reports. All in all, I'm very pleased with The Edge. Although, I did have a more thorough training due to the fact that our senior estimator has used The Edge since MS DOS!

Pros

The Edge has many features to be utilized for whatever trade you're in. Customer support has always helped us out with any features we may have forgotten how to use. So many features to use.

Cons

The Edge has so many features and so many ways to tweak the software that it can be difficult to learn the program from scratch. That's not necessarily a con, but it makes it a little more intimidating to jump into. There have been very few bugs we've encountered, and those were very minor. The method version 10 used for saving and backing up files is a bit confusing if you ever need to use those files, but customer support can always help.

Review Source
 
 

Jennifer from Grunwald & Kiger Fine Jewelers
Specialty: Jewelry

February 2015

February 2015

Once you get it, you've got it!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like how it is organized, and the company is very helpful.

Likes Least

It would be nice to have access to past webinars for reference.

Recommendations

If you have very little or no computer experience, take a basic computer class!

 
 

Beth from Scott's Custom Jewelers
Specialty: Jewelry

September 2014

September 2014

The Edge POS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that it's intuitive; the categories make sense for both reporting and setting up.

Likes Least

The setup is very labor intensive, but it's worth it because in the end, you'll have your data exactly how you want it. I was unprepared with how many hours it would take to set it up for my stores.

Recommendations

Budget time for the setup and have patience! Also, implement The Edge slowly so that employees master each phase of the program.

 
 
 
Showing 1-1 of 1

Jenny from Gold Lady Jewelers

June 2018

June 2018

I don't have any major complaints with the software, but it could be a bit more user-friendly.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

This software has all of the basic capabilities we needed, and it didn't take too long to learn the basics needed to ring up customers, log repairs, etc.

Cons

I used what I think was an older version (I'm sure there's something newer out now, so some things might be addressed), but I found it a little clunky. While it's not overly complicated, there are definitely things that could be streamlined.

Review Source: Capterra