


Appointment management



Supported Operating System(s):
Web browser (OS agnostic)About baxus
baxus is a cloud-based salon management solution. Primary features include appointment scheduling, online booking, client detail management, reminders, marketing, stock management, point of sale (POS) and voucher management.
Other features include staff and business target management, staff rosters and rescheduling management. The appointment booking module allows users to view, create and change appointments, as well as reserve rooms and equipment. Clients can create bookings themselves using the online booking feature. Salons can implement cancellation policies online, take deposits and change bookings.
The POS feature allows users to sell services, products and packages, track payments and add discounts. Users can manage stock, set prices, receive ...
Appointment management
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2018
Anonymous
Company Size: 1 employee
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Simple to set up
I have found reports and general use functional and practical
Pros
I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.
Cons
The separate phone number for the reminder text messages confuse customers.
September 2018
Gillian from Art of Hair
Company Size: 1 employee
Industry: Cosmetics
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
September 2018
Amazing online diary
In all I am delighted with this service. Keep up the good work.
Pros
I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.
Cons
Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.
October 2018
Tamara from Litte Bonnie
Company Size: 1 employee
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
October 2018
Satified
im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)
Pros
The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate.
Cons
There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products. immediate updates rather than waiting the 30mins. make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.
March 2017
michelle from Michelles Hair Studio
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2017
very happy client
I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly. my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 . I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.
Pros
easy to use and its in the cloud so available 24/7
Cons
stock needs more reports and needs a "time Clock" for staff.
September 2018
Craig from The style hut
Company Size: 1 employee
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Beat on the market
Pros
I was one of thrbfirst to use backs 5 years ago and have never had any problems. It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.
Cons
Honestly nothing. Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day