Booker vs Fresha

Booker has 921 reviews and a rating of 4.13 / 5 vs Fresha which has 1193 reviews and a rating of 4.92 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Booker

Fresha

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.13 / 5 (921)

4.92 / 5 (1,193)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

5.0 / 5

Last Review Written

January 15, 2021

March 2, 2021

Pros/Cons

Pros
This program is very easy to use and very simple. I use it daily and on my phone. It makes my work life easier.
I love the fact that it is so easy to use. Our staff loves the option to download the app on their phones and look at their schedules while on the go!

Cons
Booker is great for a Spa business but lacks optimization and flexibility to handle classes and workshops.
When clients try to book online through Booker, it sometimes does not put them on the books, or the slot is already filled and we will get double booked.

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Pros
I like that it's easy to use for the client whilst they're booking and I love that it is constantly improving
Love the fact that you can control your bookings from anywhere from any device.. love all the features and benefits .. and love the new e mail blasts .. excellent

Cons
I love everything about it, maybe only thing I have to say least is their updates are slower pace. it will take a while to have function you may want.
To be honest nothing really comes to mind, other than at times it has been a bit tricky to search a client and I have no idea why but other than that it's fantastic.

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Pricing

Pricing Range

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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