About You'reOnTime

You’reOnTime is a cloud-based spa and salon management solution that helps users manage appointments, marketing and sales operations and online bookings.

The solution helps users automate marketing campaigns, email reminders, text message confirmations and follow-up emails. Customers can book appointments from social media pages and mobile websites. Key features include support for walk-in appointments, loyalty and promotions management, business reporting and staff scheduling.

You’reOnTime provides an appointment book that enables users to assign appointments to multiple staff members and create breaks between appointments or classes. The appointment book module provides users with daily, weekly and monthly resource views and highlights b...


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Supported Operating System(s):

Web browser (OS agnostic)

48 Reviews of You'reOnTime

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(40)

40

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 48 results

January 2020

EDUARDO from EDUARDO STYLE

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

January 2020

Efficient tool! Very easy to use.

I love that it is very complete, I consider that one of the most outstanding features is that it provides the possibility of generating a database of our customers, with an added profile which has allowed us to manage offers and promotional packages, in addition to its effective appointment booking system and automatic tracking. Another aspect to highlight is that as a business owner I rent chairs to my staff, where they earn a percentage of sales and services provided to customers, You'reOnTime is one of the few tools available on the market that between its functionality provides the management of rental cabins or chairs ... Last but not least I love the layout of the board and that within the calendar can be distinguished thanks to the different colors used to know the status of the appointment.

Pros

You'reOnTime is an online system very easy to configure, navigate and use, has a very simple but functional design so it does not require learning curve, as its interface is very friendly, in terms of its operation is very complete and robust and provides many flexible and automated functions, which will facilitate the management of your business, from administration, management of employees and customers, inventories and payrolls, such as billing and point of sale (POS) more, all in a package easy to use and affordable.

Cons

I consider it should be done an update and develop Apps that modernize the system, in addition to facilitating integration with other mobile applications such as Whatsapp for the generation of alerts and notifications, to go to the forefront, because emails and SMS, today are not at the forefront.

December 2020

Ben from 22 Sixty Ink Tattoo Stduio

Company Size: 2-10 employees

Industry: Arts and Crafts

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Happy with the support

Was great to have a run through with [SENSITIVE CONTENT HIDDEN], he really answered all questions, very knowledgeable of the software and was able to customise to our needs.

Pros

I have only been using this product for the last couple of weeks and look forward to fulling integrating the software in the next weeks 100%. Current issue with what I have been previously using is software entry corruption and so far so good with You're on Time. Look forward to using more features.

Cons

Ease of use for image uploads. A app for android and iPhones might make ease of use easier/more user friendly.

Reasons for Choosing You'reOnTime

Australian Based, Contact and support. Screen setup.

Reasons for Switching to You'reOnTime

Current issue with what I have been previously using is software entry corruption

June 2019

Theresa from Hair Dimensions

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

4.0

June 2019

Great Software

Pros

Very straight forward, easy to navigate.

Cons

The speed sometimes is not up to par. Would like more features for sms or email reminders. Or reminders in general on the software for the administrators.

December 2020

Sadiah from Amor Beauty

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Fantastic Booking System

I have been using the software since 2014 and think it is great. I am able to use it with ease. It has so many great features online booking, online shop, up sells, payment gateway integration, ability to take deposits or full payment in advance, client online forms, pre payment feature, gift vouchers, email reminders and so much more. It is great value for money and I would highly recommend.

Pros

Easy to use booking system for all appointment bookings, online, walk in or over the phone. Full client history, forms, payment information and so much more. Always updating and adding new features and functions.

Cons

Automatically email individual client forms is not a feature yet, you can auto email all incomplete forms but not choose which ones so it is a manual process. Also the ability to archive clients would be great. Marketing could be improved. Online shop feature is fab better integration into our own websites would be great instead of having to use the mini site.

Reasons for Switching to You'reOnTime

Unfortunately the other software owner tragically died in an accident and there was no one to take over.

December 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Fantastic Team and fantastic product

Fantastic product, good quality and good communication on all levels ans aspects

Pros

It's a 100% match of what we were looking for. The most important with a SAAS solution is that [SENSITIVE CONTENT HIDDEN] and his team are avaialbe for support, for sharing ideas and also implementing new features based on request. I know many tools out there where you will be treated well during sales phase, but afterwards you are left alone.

Cons

I don't see any downsides for us, even [SENSITIVE CONTENT HIDDEN] is in Australia and we are in Europe, timezone has NOT been an issue for us, support is fast and good!

Reasons for Choosing You'reOnTime

it was a nearly 100% match

Reasons for Switching to You'reOnTime

Not flexible, not cloud based, expensive, lousy support, not secure, not adaptable and scalable at the time (2015)