Mindbody vs When I Work

Mindbody has 2133 reviews and a rating of 3.96 / 5 vs When I Work which has 858 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Mindbody

When I Work

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.96 / 5 (2,133)

4.48 / 5 (858)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 11, 2021

March 8, 2021

Pros/Cons

Pros
I absolutely love this this software. I’ve used it at multiple jobs I’ve had. It’s super easy to navigate and makes our jobs easier.
Awesome customer service! The rep is the best!

Cons
Customer service is mostly good but inconsistent. Pricing is slightly on the high side. I pay about $105 a month.
Only complaint is the desktop website, it's a bit messier and harder to use, but they have a great app so it makes up for it.

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Pros
Great product for the money. Very easy to use. Mobile app functionality is great. Messaging is very easy to use on both ends.
Easy of scheduling. I really like the intuitiveness of the product. The support is very responsive as well.

Cons
The group chat feature looked nice, but the notification capability isn't as fast and efficient as a texting group chat like GroupMe.
Administration can be a little clunky due to "action area" issues in their code, but overall a good tool.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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