ScheduleOnce Software


 

ScheduleOnce is a cloud-based scheduling solution that helps businesses of various sizes to schedule and manage online interactions with their customers and prospects.

Users can configure booking methods, assign appointments to specific staff members and choose communication channels for appointments. The automatic booking functionality allows customers to schedule meetings which are automatically entered on employee calendars.

ScheduleOnce integrates with various third-party applications such as Salesforce, Infusionsoft, GoToMeeting, WebEx, PayPal and various other applications through Zapier. The solution also offers users APIs for website integration.

Services are offered on a monthly subscription basis that includes support via phone and email.

 

ScheduleOnce - Activity stream
 
  • ScheduleOnce - Activity stream
    Activity stream
  • ScheduleOnce - Example scheduling page
    Example scheduling page
  • ScheduleOnce - Example scheduling page
    Example scheduling page
  • ScheduleOnce - Configuration
    Configuration
Supported Operating System(s):
Web browser (OS agnostic)

37 Reviews of ScheduleOnce

 

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Software Advice Reviews (2)
More Reviews (35)

Showing 1-2 of 2

Olivia from K08 Sounds
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Love this Scheduler!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is awesome for our clients to easily schedule through our website. It integrates great with different calendars and our CRM. Recommended for all office sizes.

Cons

No complaints! Only downfall is the price when trying to add multiple people for clients to schedule with.

Review Source
 
 

Amy from The Honey DARE
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Pretty great overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ease of use is amazing, the functionality is great too! I love the concept, to have others book their appointment with you avoids all the back and forth with this product. They have an integrated option where you can have people answer questions before they book the appointment, and everything is automated and integrated into your calendar with google. Perfect!

Review Source
 
 
 
Showing 1-20 of 35

Jessica from Property Managment
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Property Manager

Ease-of-use

Functionality

Product Quality

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Usability
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Quality

Good, it was convenient and overall user-friendly, especially for leads to set up a time and to confirm the appointment.

Pros

Offering a scheduling option through a link, especially during busier times of the year.

Cons

Setting up the times to coincide with my google calendar.

Review Source: Capterra
 

Jameson from Sangfroid Public Relations
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Robust options, but clunky to set up

Ease-of-use

Functionality

Product Quality

Value for Money

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Value

Overall, it's a great scheduling option and has helped us schedule hundreds of demos.

Pros

ScheduleOnce has all of the event scheduling options you could need for scheduling meetings and demos with your team. It integrates with many tools through Zapier and has some tracking functionality.

Cons

It has a bit of a learning curve, which seems silly for your scheduling software. Also, more robust implementation of advertising tracking would go a long way!

Review Source: Capterra
 

Gabe from NextPaw
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Scheduleonce makes my life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficiency of scheduling important meetings and demos

Pros

Super easy to schedule appointments without the back and forth of trying to choose a time that works for everyone involved.

Cons

Some integrations are tricky. But once you figure them out they tend to work well

Review Source: Capterra
 

Robert from Matasich Coaching & Fitness
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Schedule It Once!

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Value

My overall experience with ScheduleOnce is smooth and stress free.

It is easy to set up even if you are not handy with technology.

Pros

Quick and easy scheduling that is automated so I’m not chasing down clients with missed phone calls, text messages or emails just to make an appointment.

This saves me time and prevents leads from going cold.

I get updated in my email and by text when a new appt schedules.

I can schedule many types of appts on the same page.

It links directly to my google calendar.

Cons

Adding multiple coaches to my scheduler requires same price as administrator user.

Review Source: Capterra
 


August 2018

August 2018

Usability is terrible and awful customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support
Pros

It does schedule and give many options for functionality

Cons

Limited 3rd party integration. Not user friendly. Still looks like back end coding software. Awful customer service.

Review Source: Capterra
 

Laurabell from C. Everett Enterprises
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Scheduling Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

We have several team members that our clients see and this offers our clients to schedule appointments right from our website and no more back and forth on emails!

Pros

This software is easy to set up, change, and use to schedule clients for our entire team.

Cons

The clients have to click on the link, versus being able to offer available times on the email.

Review Source: Capterra
 

Jameli from Fit Small Business
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

ScheduleOnce is a robust appointment booking system.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Pros

Through this app, I can effectively manage and accept online bookings. What I like about it is that I can send automated notifications which can reduce missed appointments.

Cons

There are occasional system errors that affected operations. There's also a learning curve when setting up your account.

Review Source: GetApp
 

Jeffrey from JDKatz, P.C.
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Top notch scheduling system- value priced.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Support

Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under two minutes. The follow up automation simply can't be duplicated.

Pros

Scheduleonce is really a wolf in sheeps clothing-- while it appears to be a simple scheduling system, it really houses a comprehensive work flow system. Scheduling is integrated directly with google apps or office 365, calendars, so it's always up to date. Rule based scheduling allows to maximize user flexibility in booking, but prevents overscheduling. I have mine set up to limit new appointments to three per day.

Feedback to users is first rate with a systemized set of follow up reminders, directions, and a follow up once the meeting is concluded.

Cons

Setup is not intuitive and requires a bit of hand holding. The view is worth the climb though-- the system saves way more time then you'd expect once you've perfected your workflow.

Review Source: Capterra
 

Emil from Min Datorsupport AB

July 2018

July 2018

Amazing product with tons of functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I save a lot of time with the scheduleonce function instead of email times or have to make a lot of calls. The customer just book a time at my businesspage: http://www.mindatorsupport.se/bokatid/

Pros

You can do almost everything with this product. And the customer support are really great, fast and good answears.

Cons

At some moments the sync for exchange havent been working, but this is not an usual problem. But got fast support to fix the issue.

Review Source: Capterra
 


July 2018

July 2018

Great scheduling software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Great scheduling software.

Pros

Pretty easy to use. Like the fact that the client could cancel without having to call me and I got the information at the same time.

Cons

Once a potential client or client canceled, they would reschedule for themselves which was not good because I didn't always have the calendar updated.

Review Source: Capterra
 

Abimbola from IROKO Partners Limited
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Eases the process of scheduling meetings.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Scheduleone has a broad integration capability and we integrated this tool with Office365 and Salesforce in my organization ; helping us schedule virtual appointments with prospective clients and customers easily.
Scheduleone automatically detects differences in time zone , adjusts daylight savings , and removes the need to calculate time zone differences , thereby allowing us interact in our local time.

Cons

The more staffs we have had using scheduleone ,the more expensive it gets. However the quality of the service is top draw.

Review Source: Capterra
 


June 2018

June 2018

Saves a lot of time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

This programs saves a lot of back-and-forth email communication when trying to get a meeting or call scheduled. We simply send out our link and allow the other person to select a day/time that works well for them.
I really like the different customization options in terms of buffer time, themes, time slots available, booking forms, etc.
We have different virtual trainers on our team and it allows customers to scheduled training at their convenience, and it round-robins who it assigns so there is no extra work required on our end.
We also have different pages set up for different purposes. For example, one type of call may need 30 min and require the customer to answer some question upfront, while another may be a simpler signup for an hour long call.

Cons

The only complaint is that it was a little tricky to set up initially. There are a lot of customization options which is great, but with options comes complexity. Good news is that once we got our master pages and pooled availability set up, it's been working perfectly and we haven't had to make any additional changes.

Review Source: Capterra
 

David from Big Podcast

April 2018

April 2018

makes booking easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

big time saver!

Pros

I use this for phone appointments and podcast interviews. Had made scheduling easy because, as the name says, you only have to schedule once -- no more going back and forth. Have used similar services and this is the one I like best. Integrates well with calendars to make sure you don't get double-booked!

Cons

Pretty good as is! Would love an option to be able to get as many add-on calendars as needed, not just package deals.

Review Source: Capterra
 

J.D. from Top Echelon

April 2018

April 2018

Great way to schedule training sessions with our new customers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

This software takes the pain out of trying to coordinate schedules to set up a meeting with our clients. I can send them a quick link and they can choose a time to speak with me. Great control over the schedule and plenty of settings to mess around with.

Cons

The options and menus that you need to work through to get the settings exactly the way you want can be a little bit convoluted at times.

Review Source: Capterra
 

Elesha from Self Employed

April 2018

April 2018

I use this weekly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

I like that it is super easy to sort by the type of appointment - completed, scheduled, cancelled, rescheduled, etc.

Cons

I don't like that you can't search by a person's name. This is time consuming to scroll through all entries when looking for something.

Review Source: Capterra
 

Christopher from Territory Foods
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

A good calendar software that's better than nothing, though a bit enterprise'y

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Pros

A great calendar management tool compared to sending emails and asking people if a set of times "works for them". Just send them a link and they can pick a time that works from your calendar. Compared to the email route, ScheduleOnce is incredible, and I used it for years.

Cons

Calendly has entered the marketplace with a product that is more user-friendly, more human, and has a great free plan (whereas ScheduleOnce has no free plan). When putting these two side by side, Calendly wins on all fronts, which makes ScheduleOnce irrelevant for me, personally.

Review Source: Capterra
 


April 2018

April 2018

Perfect scheduling app for product demos

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Integrations with calendars, CRM, conferencing software, and email all at once is amazing. A customer can choose a date/time for their appointment and everything else is done automatically.

Cons

It is a little complex to use and set up. Sometimes it's hard to figure out where certain settings are at.

Review Source: GetApp
 

Kenny from Criteria Corp

March 2018

March 2018

Very easy to integrate with our internal CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Support
Pros

You scan have multiple links to help keep track of where the meeting requests are coming from. Helps to focus your efforts.

Cons

Nothing really negative to say about this. They send a lot of emails about updates and things like that but I'm sure those can be opted out of.

Review Source: Capterra
 

Lizzy from Carnegie Mellon University

March 2018

March 2018

Easy and convenient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

It's easy and simple to use with no training required. The software design is intuitive and easily integrated with other calendars (like google, microsoft outlook, etc). It is also highly customizable

Cons

It is difficult to edit date-specific changes. As this is an important function this should be on the main page, not buried as it is currently

Review Source: Capterra
 


March 2018

March 2018

Learning curve, but worth it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It's all about functionality. No other scheduling software is as robust as ScheduleOnce is...

Pros

Besides being a scheduling system, I really love the "multi-user" function. With a sales team located around the globe, it makes it more convenient for new users to just choose a time and the system find the right person to schedule them with.

Cons

It has a steep learning curve. It will take some time for you to learn, and the fact it will cost a little to really get going if you have a medium to large size team.

Review Source: Capterra
 
 
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