Appointment booking made easy

Pros

I've experimented with a few other scheduling & booking apps. ScheduleOnce by OnceHub stands out as the best & most convenient one for business purposes. Whenever someone wants to schedule a discovery call or consultation with my digital marketing agency, I simply hand them the page to book and I get all the info I need in a flash! It's eliminated communication barriers between myself & my customers & prospects, and has helped me greatly to expedite the marketing help I provide for small business owners and professional consultants. The best part, SO integrates direct with Google Calendar - meaning all we need to do to block off an unavailable time is create an event from our Calendar, which is a huge save for those times I'm not signed into OnceHub.

Cons

SO doesn't easily integrate with Instagram and other social media. If IG had directly supported it as a custom booking option for business profiles, it would be even more of a life-saver for those visiting our business Instagram profile.

It has every feature you'll need

We use ScheduleOnce for client demo and support calls, they book calls from all over the world in multiple timezones so it's critical that the system recognizes the country they're in, sounds simple, most of the other software fails to do this well, therefore, we had a lot of no-shows or calls not booked at the right time.

Pros

It's a fully-featured booking system that integrates nicely into GoToMeeting. Super easy to use with great support if you get stuck. Works well for clients compared to other solutions we've used. You can set up so it only shows call times available in the users business hours.

Cons

Nothing major however it did take a little time to get my head around the concept of event types, booking pages, users and master pages.

ScheduleOnce - powerful and integrates with Zoom

ScheduleOnce has saved me a step in needing to separately set up a Zoom meeting for a client or prospect call. Because of this integration, I'm using ScheduleOnce instead of the in-house calendar program in my CRM.

Pros

The fact that clients and prospects can schedule easily is, of course, a plus, but the fact that it automatically integrates with Zoom is what makes it a necessity for our company.

Cons

It's not as easy to use and find where to edit things as I'd like. I usually have to fumble around for a few minutes if it's been a while since I've been in the interface.

A good calendar software that's better than nothing, though a bit enterprise'y

Pros

A great calendar management tool compared to sending emails and asking people if a set of times "works for them". Just send them a link and they can pick a time that works from your calendar. Compared to the email route, ScheduleOnce is incredible, and I used it for years.

Cons

Calendly has entered the marketplace with a product that is more user-friendly, more human, and has a great free plan (whereas ScheduleOnce has no free plan). When putting these two side by side, Calendly wins on all fronts, which makes ScheduleOnce irrelevant for me, personally.

Occasional integration disconnects but otherwise great performance

Pros

I had used ScheduleOnce integrated with Outlook calendar for scheduling appointments and checking availability for about a year without problem. The website is simple to use and configure for users. Once setup, you have a custom URL that you can share with clients and potential clients alike. As long as you set your availability and fill your calendar with personal and business events as well, you can be sure SO will only display truly available times to your clients and prevent scheduling errors.

Cons

After a year or so, SO began to allow clients to schedule calls at times my calendar had been marked busy. In addition to this, some scheduled calls would not appear on my Outlook calendar. After searching support and contacting support, it was suggested I uninstall and reinstall the desktop client application. This fixed it immediately but the issue returned again in the future. Support was fast to respond and suggested another technical fix which allowed it to refresh its connection. It was later explored by the support team and an update was issued which has since resolved the problem. It was a frustrating time during this period but SO's support was professional and helped resolve it in a reasonable amount of time.