About ASAP

ASAP is a cloud-based class and membership management solution that caters to the needs of both small and midsize organizations and large enterprises. The solution helps organizations manage classes, after-school programs, events and camps. Key features include online registration of family and company accounts, setting up and scheduling classes, attendance management and data filtering from the dashboard.

ASAP offers data modifications in live reports, access to standardized reports and templates, accounting management and management reporting. It provides management of after-school programs, events registration, creation and monitoring of campaigns for fundraising and donations, management of private lessons, product storefront and reservations.

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Supported Operating System(s):

Web browser (OS agnostic)

31 Reviews of ASAP

Average User Ratings

Overall

3.58 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(14)

14

3 stars

(4)

4

2 stars

(2)

2

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

October 2016

Antonette from CDA Bordentown Regional School District

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2016

Very Happy with ASAP

We are so very happy with the results from our new ASAP childcare program. From the start, our training associate Shelley Mossman has been a fabulous instructor. She met with us and took notes on our company's wants and needs, she listened carefully to what we expected from our program. She then walked us through setting up a childcare care program that worked for all of our needs. When we ran into issues, she met with ASAP programmers to fix all existing problems. We launched our new Summer Camp online registration with out a hitch. In the passed we spent hours data basing each and every student. With ASAP, all that work is illuminated. Families register themselves and input all necessary information or the registration will not be completed. After the success of our summer camps, Shelley continued our training to set up a Before School/After School registration. Again, the launch of this registration process was almost flawless. We did run into a few snags, but Shelley worked diligently to have the issues fixed. Again, ASAP saved us from hours of data basing. Our new online system is easy to use and very flexible to make simple schedule changes. We are very happy with the outcome of our online programing provided by ASAP. We are also extremely impressed with how they take their clients requests and constantly strive to improve their programing. We would absolutely recommend ASAP.

Pros

Easy to use. Clients input all information on their own.

Cons

If a client starts an account, they are not forced to fill out all information if they do not purchase at that time. The recurring billing invoices need to state the date of services.

July 2010

Keira from Sweetwater Pools, Inc

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

July 2010

Swim lesson management

ASAP has been a huge benefit to my company. It has saved us countless manpower hours, stress and telephone lines needed. I was able to go from receiving about 200 incoming phone calls per day for swim lesson registration to about 20, thanks to the use of ASAP.

Pros

My company uses ASAP in order to manage swim lesson registration across multiple locations throughout the Greater Houston area. Through some custom programming the staff at ASA were able to tweak their software to streamline participants into the registration for only their pool, and keep all other locations hidden, to eliminate confusion. The support staff at ASA are very fast to respond and are tireless in their efforts to solve any problems that occur. So far, those problems have been the result of user errors, which the team has helped fix as needed. With a web-based registration system, I have complete access from any location I am at so I can constantly make updates and changes to any registrations on the spot. The program features for ASAP are detailed and can give you as much information as you need in a variety of packages.

Cons

While I really love using ASAP for my registration needs, it does have some limitations right now. The software is constantly being updated and improved though, so I don't expect these limitations to stick around for long. A drawback is that while you can send email through ASAP to your program participants, staff, etc, it uses a web-based email that doesn't store the sent messages. I would like to see an interface that ties into the email system set up on the user's computer, such as Outlook or Thunderbird, which would allow the email sender to store the messages for reference purposes. Lastly, the only other drawback I've come across is that the system is not fully functional on a BlackBerry or other smart phones. You can get fairly detailed, but cannot get down into the class detail to view individual participants.

April 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

April 2020

Bad Client Interface and Lack of Support

When COVID-19 forced us to cancel ALL of our programming, including all classes, community partnerships, and our major fundraising gala, ASAP did not make any reduction in our monthly bill. They took three weeks to review our request, then told us that their legal and leadership team had determined we would not get any discount, even though most of our revenue had immediately disappeared.

Pros

The user interface on the back end is relatively easy to navigate, once you've gotten used to it.

Cons

The front end of ASAP (what the client / customer sees) is really terrible. We used it for 6 years before switching. There are almost no customization or filtering options so that clients can more easily find the events / classes / products they're looking for, and when we called our account rep about this, we were told that advanced filtering and display options would not be coming. We switched to a different service that is cheaper and has an amazing front-end user interface. We were also told that any additional reports we wanted to build would cost a lot of money, so we've been stuck with the default reports. Our new software has custom report building built in.

Reasons for Choosing ASAP

We did not choose ASAP over Art Center Canvas. We ended up switching from ASAP to Art Center Canvas.

November 2020

Kodi from Sunrise Caregiver Training

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2020

Great Enrollment System for Vocational Schools

Prior to switching to ASAP our organization used a clunky old Access database that forever had problems. Though switching to ASAP had a bit of learning curve from that, it has been amazingly helpful overall. I love that we can track credits, attendance, class completions, etc. all from one spot. We run transaction & invoice reports weekly to keep up on our metrics. Instructors or admin staff can leave notes in the student's account so we know why something was done outside normal policy/why someone didn't complete a class/etc. Love ASAP!

Pros

- web-based - pricing - staff education at the beginning of implementation - attendance, credit tracking, course completions -online student registration self-sufficient

Cons

- some features irrelevant to our adult learners like - family accounts, after school pick up, etc.

Reasons for Switching to ASAP

functionality web-based many roles for entire team to use

August 2016

Janae from Lawson Academy of the Arts

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

ASAP changes everything!

My community arts school on a college campus had, until 2016, been conducting registration with carbon copy forms and had all billing and accounting done through the college business office. ASAP changed the way we do everything and, I firmly believe, has given our program what it needs to thrive in the technological age and to become the best it's ever been. The support team has been amazing with effective training to equip our administrators and staff, prompt and thorough responses to any question, and quick resolutions to any issues we've encountered along the way. I've never seen our customers happier with their registration experience; from the mass data import of all existing customer info to the ease of online enrollment and payment to the automated reminders, we are now able to offer families in our program the best experience possible. Our faculty and staff are also thrilled by the ease of taking attendance and accessing enrollment info in real time. I have been amazed by how perfectly the ASAP software fits the needs of our program and has enabled me to take ownership of functions once held by several offices across our campus.

Pros

The support team has met all my needs and exceeded my expectations. The software itself has enabled my program to become more efficient, and customer satisfaction is at its highest in years.

Cons

The only thing I've had trouble with at all is that the discount editor page loads slowly. Everything else has been a dream come true.